Essex Group Management Corp

All told it seems to be a good place where they try to do right by the patients. A difficult task but over all they do a good job.

The purpose of my stay at this beautiful facility was to rehab my legs. I could not even lift my feet from the floor and NOW, I’m walking up stairs….thanks to the wonderful therapists (Occupational and Physical ) I cannot say enough good things about the staff. I was treated with dignity . They go above and beyond to service resident’s requests albeit ,ludicrous. They will be missed. I need them at home.

I liked the community a lot. The community didn't have an opening that was appropriate for my mother.

Blaire House is lovely, it is a smaller building which gives off that more at home feeling, it is very welcoming. The care services are good, we have been very satisfied. Our loved one doesn't always participate in the activities but they do try their best to get him engaged which we appreciate their efforts. They have done very well with COVID and keeping them safe. They have gone above and beyond with modifying visits and stepping up their cleaning. Regardless of everything that is going on, we were amazed and so pleased.

Our loved one first lived on the assisted living side and we thought they could handle her projection she had with her memory, she is now living on the nursing side of the facility. This community is great, it is kept pretty clean. Right now they have stopped activities due to COVID, but beforehand they had church ceremonies, yoga and exercise classes. On Friday's they had get together's before dinner. The rooms are pretty good in size, she is currently living in a one bedroom. We would have to give that a four out of five. The food is not bad, we would have to give that a four in a half out of five.

Everything is always in good shape and things are usually pretty clean. The only thing here is that the entrances and some of the community spaces at are locked so there is no easy access to restrooms, which can make life difficult if you are with someone with dementia, for example. One or two of the staff seem to be really into taking care of all the residents, we love dealing with them. The other staff seem to be a little non-existent and hard to interact with. My wife enjoys it here and the fact that they have nurses on staff is great. They did take good care of her throughout the day. With regard to the Covid-19 pandemic, a major concern of mine is that the nursing center had multiple cases of the virus. There has been a lack of communication with us regarding what they are doing to mitigate the spread. We also cannot get information regarding the state audit regarding virus preparedness and they will not tell us about any corrective action taking place.

Although we've decided to place mom closer to our home, I found Blair House to be cozy and inviting. I was warmly greeted by [name removed] and the surrounding staff and, the memory care rooms I saw were very pleasant. It's great that they also have a nursing home side so residents can be easily transferred if needed. There was a male resident sitting in a lounge area when I arrived. He must have read my mind because, when our eyes met, he said, "It's good here. It's really good."

Blair House of Milford Assisted Living is a very nice community. As we learn more about the different communities available we have found that we want a bigger facility with more space available for community areas than Blair House provides.

I had a nice tour of this facility. Everyone was kind, and friendly. From what I saw the community looked nice, and clean. The staff I met was polite, and they answered my questions. It was a good experience, but I did feel this was the community for my father, and his needs.

It has been a great experience for my mother in law at this community. I like the staff, they are good at what they do. They are very attentive, and they always answer all my concerns. There a nice activities available, and she has tried a few. The sever nice, healthy meals. She is doing very well here, and I'am pleased with all they have done for us. This is a community I would recommend.

I toured this community while looking into care options for a loved one. I looked at quite a few communities in the area and this one stood out to me as being very nice! The facility was well kept and clean, and all of the staff I met seemed friendly and professional. I would definitely recommend them as being worth a look!

We toured this location when we were looking into care options for our loved one. The gentleman that showed us around was very nice, and the staff all seemed friendly. However, they were lacking some of the amenities that we'd seen in some of the other communities we toured here, and the decor was a bit outdated.

We haven't been using the service for long now, but so far things have gone pretty well! The caregivers they send are generally on time, and my loved one seems comfortable with the people they are sending. It's taking them a bit to settled into the nuances of her care, but overall it has been a good experience.

We gave the overall experience 3 stars because they said they could handle my brother's needs but in the end I had to move him again to their skilled nursing facility. He has dementia and every time I move him it scares him and takes more out of him. Blaire House is lovely and clean. Food is good too. Very friendly staff and caring. They try but we're not able to meet my brother's needs. I had to hire more help at times to stay with him. Very good food. I wouldn't know as my brother did not participate. Other than meals and someone making sure he took his meds, I was paying double what he paid at[community name removed]. Although not the same AS vs. IL, we paid additional for everything else! Although Blaire wasn't for my brother, it was great for someone who doesn't need a ton of care. I never toured the Memory Unit so I cannot say much about it.

I think the facility is very nice, old carriage house style, and very well maintained. It has a good-sized section dedicated to a skilled VA approved nursing home facility in case a resident needs to be transferred. Very nice and well maintained grounds for walking and sitting outdoors, and has prescheduled transportation to medical facilities. The service they provide on average is acceptable for the price you pay. Make sure they follow and abide by the "Plan of Care."

There are good points and bad. But I really have to keep after them about everything. They don't clean my loved one's room thoroughly, even after I bring it up to them. He does enjoy the socialization with his buddies at mealtimes. And that's what's most important to me, how he's feeling. He likes the staff, and they try to encourage him to do activities. In memory care, they tell you they don't really provide care - instead they give cues. They ask if he wants a shower, and of course he says no. I've asked them to work on this and change how they word it, but most of them don't make the effort. I find the majority of the staff is lazy. They leave the floor unattended- there's nobody there. They play on their iPads and things. I'm very dissatisfied with that. They don't check his diapers. Apparently you have to pay a considerable amount extra for that. They're pretty good with activities. They have holiday events with decorations and bring out a cake. They have chair exercises right after breakfast. They close the facility to visitors off and on when people in the facility are sick. The elevator up to memory care broke a while ago, and they haven't fixed it. I was supposed to have a meeting with the nurse, and she brought in the owner, who talks with her hands and yells at you. I thought that was very inappropriate. It was like they were ganging up on me. Another of the owners has screamed at me on a different occasion. The place itself is lovely. It's clean in the public spaces and restrooms. But in my loved one's room, the sheets are soiled and not changed for weeks. If I ask them to, they'll change the sheets. But it's like they're lazy and don't care. His room is dusty, and his bathroom is not clean. A couple of the aides are lovely and concerned and pay attention to the residents. But the way the rest of them are, I get so discouraged. And I'm also disappointed that there are miscellaneous charges for "personal care" on the bill that they can't explain to me.

I was not impressed by what I saw during our tour. It was an old building, and it just seemed dark and claustrophobic to me. The atmosphere wasn't what I wanted for my Mom. The care services seemed fine, and the staff were all perfectly nice, but the building itself left a lot to be desired.

Very nice, staff left a good impression.

once we quit paying she goes into nursing home. not a lot of town involvement.

Not the right fit for our needs at this time, a bit of sensory overload during our tour. Didn't seem quite up to the level of other places we've visited, but the availability of long term care was good.