CSM Montoursville LLC

Vintage Knolls is doing a great job of taking care of my aunt. She can be difficult to deal with, but they take the time to care for her well. The staff is friendly and professional. There are plenty of activities to keep the residents engaged.

They're on and off short staffed, so sometimes there's a wait for things. No bad effects that I've noticed. There are special treats (snow cones, cookies, etc.) most afternoons. The head nurse, who's responsible for everyday care, is a Rockstar. The facility is right next door to a Geisinger medical center -- very convenient. The visiting doctor is caring and competent. I think it helps my aunt that there are all kinds of residents mixed in around the facility -- it's not just a memory care facility.

We picked this community, because my mother is a smoker and they have an outside area for smoking. The place is clean the staff are very helpful, and if there is ever a concern it is addressed in a timely manner.Friendly, the staff is caring, they have events for the for the residents and the family. Willing to listen to your concern and address them . Any medical issues they inform you immediately.

My family and loved one had a great experience with the community. The staff and residents are friendly. My loved one adjusted to their new "home" quickly. They provide activities and meals for the residents, and to assist with socialization. Overall, this is a community we would recommend to others for their loved ones.

Mom looks forward to the activities and the staff members really treat the residents like they were their Mom or Da. The meal choices are great and you don't go away hungry. The staff are not afraid to converse and ask questions with Residents Physicians if need be. Based on the experience we have had so far we would recommend Vintage Knolls to other families.

I could not ask for better staff. The personnel have gone out of their way repeatedly to notify and contact me about updates with my parents. I can text the nurse anytime day or night and she always answers. They have been great with communication. The food here is all homemade and they are very pleased with it. They have been so helpful and everyone here has been a God send and I would highly recommend to others who are looking.

It is convenient to everything, the staff is friendly. They have pleasant surroundings near the community. The meals are good.

Both of my parents are here. They communicate very well, anything that changes they let us know whether it be with COVID or with my parents. They bend over backwards for families. Before COVID, my dad would go to the activity room to do puzzles, bingo, games, exercise classes. Now since COVID, the activity director makes it a point to see everyone and goes to their room everyday to see if she can bring any activities to them. They are bringing live bands outside where the residents can go outside to listen. We chose this community because of the surroundings. It looked cleaner and classier than the other places we looked at. It was kept very clean. I would absolutely recommend this community.

We love Vintage Knolls and my parents are doing very well. The staff is great and they communicate with us very often and have done a very good job with the Covid-19 pandemic. The nursing staff is very accommodating and more than willing to help with their requests. They are always there no matter what time of day to answer the requests of my parents and offer assistance. They are very prompt with addressing their needs. The community is always spotless and is very well kept. They always have seasonal decor for stimulation. Right now they have loads of flowers and plants and there is a vegetable garden the residents can go to. They have a licensed activities director who is very energetic and has even been doing daily activities like hallway exercise classes or self bingo during the community lock down. They had an outdoor concert at one point as well, which my mother very much enjoyed. Out of all the places we looked, we are very happy with where we ended up. This community, especially when compared to my mother's last community, is a very good value and they include a lot in their monthly costs including laundry and TV service.

This is a wonderful place! I am so glad that I found the Hillside for my loved one. The Hillside does all kinds of wonderful activities for the residents and for the outside community. I would highly recommend to everyone to check it out!

As a respite care home for my Mother,very attentive,kept us informed,even sent us pictures of Mom--could not have asked for better care --highly recommend them--thanks to all who made Mother's stay comfortable and secure for her--

Vintage Knolls is a great short term or long term alternative. The staff goes out of their way to make the residents and their families comfortable. It relieved a lot of stress and anxiety from family members. My Father doesn't participate much in activities, he's usually out and about with family members. The food I would rate a three.

Our experience with Vintage Knolls has been a very good one so far! The facility itself is well kept and clean, and the staff are wonderful. They are very attentive and thorough, and I appreciate that they always have a med list ready for me to send with her to her doctors appointments. I received a number of personal recommendations for Vintage Knolls before I even looked into them, and I was not disappointed!

You cannot walk very far into Hillside Assisted Living without seeing 5 very important words. Respect,Compassion,community,love and activity Staff truly enjoys working and interacting with residents. This is obvious not only through their words but through their daily actions. Kitchen gives numerous choices at each meal and even honors individual requests. Nursing is attentive and free shuttle bus to appointments is invaluable Administration is kind, caring and always thinking of new ways to make each day special. Rooms are spacious with full baths. Activity Director is full time. She provides a well balanced calendar of not only unique but interesting activities for mind and body. Weekly shuttle bus trips. Respect,compassion,community,love and activity Hillside is a wonderful place for mom or dad.

Overall, the staff is very friendly and helpful. They have been kind to my father. There is not a license clinicians after hours. Which limits some options. When I evaluated Vintage Knolls, they had explain they could do level of care one through five. Administration ,at least initially did not accept the no escalation of care, even though it was clearly written on the intake forms.

It's roomy, many areas where residents can spend individual time or visit with other residents without being alone in their rooms all the time. Quality of food is very good. I think it is very homey.

Facility has large windows in common living room and I nice veranda for sitting outside when the weather permits. Also, it's nice they have a beautician on site once a week. The activities director is great. Improvements- sometimes, especially on the weekends, there is a strong urine smell . Maybe cleaning services aren't available on weekends? Some aides are more conscientious than others with making the bed properly, keeping Mom's clothes organized in her closet, etc.

Cleanliness can be improved by taking soiled linen/clothing to the laundry each time instead of leaving it sit in the laundry basket in dad's room. Based on the experience we have had so far with Vintage Knolls we would absolutely recommend them to other families looking for community for their loved ones!

My husband liked the facility very much. They are working with us to try and accommodate him with his special needs. We will visit the other 2 communities tomorrow.