Chapters Living

So far, so good! My experience with anything, however, is that service usually changes over time.( She's been there almost 2 months.) Having said that, right now Artis Memory Care of Bartlett is great. My mom is doing well. It's great to have her closer to me. The place is clean. Don't smell that uriney, old people smell that makes places horrible and scary. The staff is kind and attentive. I just hope it stays that way.

Definitely liked this place - bustling with people assisting residents. All floors were active with people who could help if a resident needed assistance. Facility was updated and very clean. The director has been with the same group of communities for 7 years and was very helpful.

They had another great team in the neighborhood today! Lots of activity this morning, a great visit with mom, and even met the doctor. Everyone was smiling and energetic, I loved it! I was so comforted when I left. A very happy heart! Thank you for all you do, I am so grateful.

Very nice visit. [name removed] is doing very well. Played bridge here.

Very hospitable and caring for residents

Wonderful in all aspects!

It’s a great place. Everything brand new- employees very accommodating food was very good. My resident friend who lives here seems happy living here.

I have been here several times and I truly am so pleased with the care my sister is receiving. Clean, very nice staff. Thank you, very pleasant. Very helpful!

The staff are personable and provide quality care.

Visited with [name removed] 3 March 2018. She was very personable, knowledgeable and caring. The facility looks great and the rooms are decent size. I like the relaxed atmosphere and amenities. The all inclusive price is also nice, no surprises.

All staff showed and extended the best care to my father in his short stay. This included us his family as well. What a wonderful community!

Physically the facility looks like a 4 star hotel (minus pool) But the real beauty are the caring people. Every person you encounter is a true professional with a caring, compassionate attitude toward the residents+family.

In the time that my loved one was here I found that the staff team is very very attentive and always on top of everything. The people that worked there are very knowledge, competent, very helpful, they are eager to please, and they fulfill any request we may have or provide information we may need. They also provide activities tailored to those in the memory care unit. I would recommend this facility to other families looking into options.

We took a tour of this beautiful community and were very impressed with the layout and amenities. The staff was very friendly and very knowledgeable about what is needed to care for those individuals with dementia. I would encourage families to take a look for their loved ones and believe you will be happy with the walking path and neighborhoods. You do truly feel at home.

My loved one is doing really well at this facility! The staff are very accommodating and the facility is very well maintained. Overall, my loved one is adjusting very well to his new home; I couldn't be more satisfied with the experience!

The care at this community is wonderful. I like that my mom is happy here. I like that staff who keep me informed on her progress. The meals are appealing and she seems to be please with the variety. The community is clean and I like knowing that she is participating in the activities. The environment is very good for my mom and I would highly recommend the care and the value to other families for care for a loved one.

Liked it very much. [Removed] is darling. They have a rescued house dog. Locked facility.

I just had a doctor appointment at Elmhurst Hospital and I noticed a really nice construction site next to the hospital. I see that it's a new memory care community. I will definitely be giving Artis a phone call to learn more. I have a family member who may be needing placement in the next few months so I'd be interested to hear when they open. The place looks incredible so far.

My mother has Alzheimer's and was living in another assisted living community, which was a pleasant and adequate place, as long as I had my private caregivers working with her each day to bathe her, get her to meals, etc. After my mom had a mild stroke, however, it became apparent that she needed a place with more physical care during the time the private caregivers were not there. To be honest, I was a little shell shocked by the price at MCNB, but it has turned out to be worth every cent. MCNB is well-staffed, the care is excellent, and (what a pleasant surprise!) the quality of the food is a great improvement over her previous community. The brand new facility is lovely and has an air of spaciousness, with plenty of access to small, intimate, outside sitting areas. Her single room is spacious enough to accommodate the items that were most important for my mom's comfort. With the in-house medical care, my mom doesn't need to go "out" for services anymore, which is so much better now that she is more mobility impaired. I am also very relieved that she can age in place here, and my husband and I will not have to move her (and her stuff) again. I still use my private caregivers, because of the special relationship that my mom has with them. However, it has been a relief to all of us that the staff at MCNB can (and does) handle anything and everything if my private folks are unable to be there. We no longer have to scramble to find a substitute for the private caregivers. The private caregivers have been impressed, as well, that the staff at MCNB do not wait for them to arrive; they have her up, dressed and at breakfast, just like they would any other client who doesn't have private caregivers. Needless to say, the staff at the "front" of the house are friendly, attentive, and very helpful with providing the information you need concerning the community, along with helping to smooth the transition to MCNB. If they weren't, you probably wouldn't choose this community. Of course, the essence of the community is what the caregivers do, and I have been very impressed with them. They do treat their clients like individuals.

We really like this community, and everything is working out very well for my mother in law since her move here. This community specializes in memory care. So we know she is being cared for by a staff that really understand how to care for someone with Alzheimer's. They do a great with the cleanliness of the community. There is never a bad odor lingering around the community, everything is well maintained. The staff here is very loving, and caring towards the residents. We really love this community, and I would highly recommend it.