Cardinal AFC, LLC

The people here seem to be well cared for. We came here because the staff and the residents were so friendly. When they have activities, those are wonderful. My loved one particularly enjoys the live entertainment. That doesn't happen every day, more like once a week. We would love to see music events more often. I feel the cost is competitive with what everybody else is charging. It's a month-to-month place with no contract, and her apartment is lovely. She's comfortable. I'm comfortable. The executive director is a very nice man. He was another reason why we came here.

I liked the pricing at this community but it would change depending on future needs and there was another community that was fixed that worked better for my loved ones budget.

I was really impressed how they kept covid out for so long besides one case. They followed all of the protocols and kept the people safe like they needed to. They tested everyone and stayed on top of all of it. The one thing that I do think they need to improve is the cleanliness with the bathrooms and making sure that they are well taken care of due to the residents abilities.

We had a great tour with Sunrise of Bloomfield and we liked what we saw, the location was just too far.

We had a great tour with Sunrise. The guy who gave us the tour was super friendly and really knew his stuff. The living space was too small for my parents and there was also a large staircase in the lobby that we were nervous was going to be a hazard for my dad.

This community was okay to me I just did not like the fact that the memory care unit was on the fourth floor. I wanted my loved one to be on the ground floor.

We moved both my parents into Azpira. With their health declining, I needed to get them in quickly, so I didn't have the time to look around as much as I wanted to. But I took a chance with Azpira. I liked the feel when I walked in. It was clean and bright. But their number one challenge, and I'm sure it's a national challenge, is understaffing. The first night my parents were there, my father had a medical emergency in the middle of the night, and my mother went to look for staff and couldn't find anybody. So I had to go over there in the middle of the night and found the two staff members asleep. My mother was traumatized by that circumstance, and I was very unhappy as well. But, after that terrible first night, the people who run the place went out of their way to take care of my parents for the remainder of their stay there. The director was really honest and fair with me about the realities of trying to keep this place open with the staffing limitations she's been dealing with. And I appreciated the honesty. One of the things I think people want from assisted living is just an honest assessment of competence of staff, number of people on staff, things like that, despite what the shiny brochures say. And a lot of these facilities are just chronically understaffed, which is a shame for the families. After that night, which was about as bad as things can get, I don't think they tried to treat my mother any differently than anyone else in their care, but they were really aware that that's not how you want things like this to start, and that's not what they want for their residents or families. I was very pleased with the level of honesty I got from the director and the people who had to make the decisions for my parents. Another challenge with understaffing was keeping the dining room open. They were doing delivery to the residents individually, which affects the quality of the food. And nobody can fix that. My mother would complain it was bland and cold, but that's because it's being served in a big facility on trays and crates with a limited number of staff. They finally were able to open up the dining hall, which they had been trying to do for a while. Another challenge was with the night nursing staff. They just can't find people to work overnight who are qualified nurses at competitive wages.

We chose Sunrise based on everything I gave a 5 too, the cleanliness, friendliness of staff, and at the time they were offering a promotional price that fit our budget. They are very visitor friendly and we appreciate that. Our only complaint is that they do have a lot of turnover in staff, so the meals are taking longer to get to the residents, sometimes they are waiting 45 minutes to an hour to get to their meals. Overall I would recommend to others.

A lot has been difficult due to Covid. I would think it would be a very pleasant, positive experience with Covid restrictions being opened up. I just don't know how long that process will take. They only just last week opened up to any visitors. They have you put on protective garb and limit visits to 30 minutes. That protocol can be intimidating when you come to visit. From what I've seen after my recent visit, I was very impressed. All the areas I saw were very clean, from the front door to my loved one's room. The building itself was nice. They have been pretty tight with Covid restrictions. Because they were sticking to the rules and regulations, they didn't have cases where people got sick. So those rules kept them safe, but they also kept the residents isolated. Friendship and fellowship I know is part of what's missing, but that would be the case anywhere you go. I've had limited interactions with the staff, but the phone conversations I've had with them have been fine. Because of Covid, I would say the care has suffered a little. They come and go and do what needs to be done, but they don't linger, which would be helpful sometimes. The staff have been very friendly and helpful, but I believe they are short staffed due to Covid. Initially our family was very pleased with the food, but there's been a change in their nutritionist. Our loved one has some difficulty chewing, and they've been working very hard to help find her food that she can chew and eat. Meals are still being delivered to the residents' rooms at this time. They have had some limited activities going on. We've had a PT and OT come in with outside services, and that has seemed to work well and benefit her well. We found that very helpful to supplement the care she's receiving at Azpira Place. She had a unique experience entering the community being in a wheelchair for the first time, which is a huge adjustment. And I think there were many people there who all came together and did their part to help meet her needs and help with that transition.

ratings above

The rooms and overall layout of the community is good, and due to COVID the activities have been effected. The food is healthy and reasonable. I would recommend this community to a family or friend.

Helpful information from staff; in-house health staff; many services for aging in place; well maintained facility; big community for care of people.

Parking not good for guests, set back off Crooks with a calm entry, people all very cheerful and positive, have pets roaming, visited at lunch time and very busy but positive energy everywhere. Currently 18 residents in memory care, 1/2 in wheelchairs 1/2 not. Ability to go outside and secured. 6:1 ratio care and supervision. Nurses on site for med administration and emergencies. In the middle of a remodel. Should be done in a couple months. Day - Prepare for day, dress, breakfast, exercise, activity, lunch, down time, crafting, snack. Routine helps with Sleep/wake cycle. Move in fee $2000, special to $1,000 during renovation. 3 room sizes available, approx $6,400 +/- depending on room

Beautiful facility. Looking for single resident rooms, and more open layout for memory care.

Nice community

Very nice facility, great outside area, not many men.

We toured this community. The environment was dark and they did not seem so friendly and my mom did not feel comfortable.The community was not as bright as mom wanted. They seemed to have a nice menu and the residents are offered to participate in activities. We would recommend that families tour this community for the options for a loved one.

I was impressed with the facility and how the living quarters are organized by what type of care the resident requires. Very clean and the residents I observed seemed happy and involved. The staff made sure they were all engaged in the activity. A bit on the high side for my mom's budget though.

My mother is doing well with her move to this community. They are taking great care of her. Everyone is very helpful, and kind. They a great job with the cleanliness. They good meals, and nice activities. All is well for us in this community.

We liked it OK, the staff was very helpful and professional. It just was not what we interested in. [Removed] was very helpful. Thank you for scheduling the tour for us. I'll talk to you soon Sara Thanks again. [Removed]