Calson Management

Generally speaking, the staff is very good! There is an employee that I'm keeping an eye on as she seems impatient with residents in the memory care area. Our family has 3 people that visit during the week and we are all aware of this. Housekeeping is good I guess, however, we clean my mom's room when we are there. There was an odor in my mom's room last week that we couldn't figure out where it was coming from, but I think it's resolved now. As far as communication goes, I think it's fine. We keep a binder on my mom's dresser and we each make notes as to how our visits go and some of the care takers also write in it! The move in process went smoothly! Most of the meals look good and my mom has gained weight being there! There are a lot of activities that keep them busy on a daily basis! My suggestions would be that I would like to see them wipe chairs and tables down more often and thoroughly. They don't always feel clean and with elderly, the seats can be soiled with out anyone knowing. I would and have recommended The Lodge to other family and friends!

The communication between the floor manager and the families need to be much more. They need to be better with laundry service, have lost many pairs of brand new pants and shirts. They keep her bedroom door open all day long, and at least one of the clients comes into my aunts room and lays on her bed!!! Few more things. Don't get a fuzzy feeling from [name removed] the ED. Beautiful facility, good food.

The Lodge at Piner Road is a beautiful, thoughtfully designed new construction facility with exceptional care. My mom was the first assisted living resident, and is happy to be living in a courtside studio. Staff has been welcoming, patient, kind and attentive, meals are fresh and well balanced, and activities are fun and inviting. I would definitely recommend this facility to others looking, I wouldn't have left my mom here if I felt otherwise!

I have found Carmel to be a very comfortable, friendly and helpful facility. It is very clean, the staff and management treat residents with respect and show a sincere interest in each resident. The food is plentiful and tasty with a sufficient variety of choices, although it is kosher. There are a variety of activities offered daily on site, including arts and crafts, concerts by professional musicians, and discussion groups.

For the most part we are very happy with the experience. There have been a few things but that is just part of what happens when you are getting acclimated. I found it helpful to talk to the supervisor of the caregiver staff for any concerns. It does take a little bit to figure out who to go to, but [name removed] has been great. She is very nice, helpful and responsive. The caregivers have been great as well. I would definitely recommend Rockville Terrace to other families looking.

We've been happy with Rockville Terrace. I think my loved one is getting good care. And the staff is friendly and helpful.

The lodge at glen coved was nice but rooms were smaller. My loved one wanted their big furniture.

We picked this community because, of the closeness to my home, smaller facility, clean and friendly staff, and they had a large one bedroom available. They could improve on, the food, and add more activities and outings.

Beautiful community with very welcoming staff that was clean. This was too far from family.

This community was memory care and my loved one did not need this at the time.

This community had been hit hard by covid. It was really quiet and empty when I was there.

I would tell others that I think they have a lot of rules that make it difficult for family to visit, they go above and beyond and I think it is a little too much.

We let the community know about my loved one's dietary restrictions, and they haven't been able to accommodate these requests consistently. If your loved one doesn't have any restrictions, and is able to eat anything the community serves, the food would probably be a rating of a 5. The staff are very friendly, and helpful. They are a little understaffed sometimes. The community is very clean and new. Their COVID protocols are excellent and it is impressive with no outbreaks. The activities director is amazing! She is warm and incredibly peppy. Due to this my loved one has gotten involved in the activities offered, instead of staying in their room. My loved one is enjoying the social connections and friends they've made, and this has increased their happiness and reduced the anxiety and stress they can feel.

We chose The Palms of San Lauren because it was brand new and he needed immediate care, they were very nice and easy to work with. He does have a private his room is big enough for his bed and dresser and a tv. The location is good. it is close to shopping areas. I would recommend to others looking.

This community is extremely clean, and they provide the best quality care that they can. They also try and expand their care because some of the residents there have continuous problems so they really are doing the best they can. They have their own chef and their own ice cream bar. They have changed the activities director a couple of times, and each times the activities get better and better. There is always something going on. We also think the value is great.

We are very happy with this community. We did our research and visited several other communities and we chose Cornerstone because when we walked in my mom fell in love with it. It was beautiful and clean. She is very happy there. She likes the good and never complains about it. The communication is great. They call me to let me know what's going on and really care and their residents. Since the corona virus, they set up a plexiglass safe area on the patio for families and residents to safely visit . I would recommend this community to other families.

The have been very accommodating with my mom. The staff are very caring. They have allowed her to have her cat in the memory care. It has been a very positive experience. We chose this community for its location and it was brand new. The staff really have been very proactive during this pandemic. The have been good with communication. Their focus, during this time, has been on keeping their residents safe. I think the food is great and they have a great chef.

Cornerstone is a lovely place, we are still looking for 2 bathrooms, if unsuccessful, this one is high on our list

Rockville is a fairly new beautiful place.The rooms are spacious, and there is a lot of closet space.I am still holding out for two bathrooms, so will continue visiting. [name removed]

I had recently taken a tour of this community for my mother and I have no complaints of how things had went. The staff did a nice job with the presentation and made sure to answer any questions I had for them. I liked the open floor plan and that it was easy to navigate through the building. Overall it has been a great place and I am pleased with the experience it was just not the right location for my loved one.