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6.4
Review Score
280 Middle Holland Rd, Holland, PA 18966
We (my mother & her daughters) liked the modern facility overall, the apartment layout was great with safety in mind; the wellness center, the friendliness of staff and residents, the activities available...
Holland Village is a senior living community located in Holland, PA. Holland is a community in Northampton Township, Bucks County, PA, and home to about 4,000 people. Residents will be able to enjoy quiet walks, scenic views and frequenting small stores and area restaurants with friends, or they...
773 E. Haverford Rd, Bryn Mawr, PA 19010
[name removed], the nurse administrator, is amazingly knowledgeable, nurturing, and approachable. [name removed], one of the staff nurses is very loving and patient. The whole staff has been wonderful!
We are excited to share Impressions Memory Care at Bryn Mawr Village Senior Living Community with you and thank you for your interest!Our community is in an excellent location surrounded by well-established communities, where so many of our group know of each other or find they are meeting a new...
551 E Evergreen Avenue, Wyndmoor, PA 19038
The price was great and overall it was a decent place. The rooms were bright and a good size. Some of the staff were so wonderful. My mom complained about the food. The facility was clean but older. It was...
Dedicated to yesterday's traditions and today's conveniences! Springfield Residences is an assisted and independent living community located in beautiful Chestnut Hill. Our elegant country campus is easily accessible to both Philadelphia and Montgomery Counties. Call today to tour our lovely...
19800 Tranquility Cir, Hagerstown, MD 21742
Robinwood is a tranquil, relaxing assisted living community located in Hagerstown, Maryland, within minutes of most of the area's entertainment and shopping. As an assisted living community, we strive to provide our residents with customized care to meet their needs. Our community offers spacious...
30 Old Schuylkill Rd, Pottstown, PA 19465
What we like the most about the community is the caring staff and patience since he is autistic. Yes, we would recommend this community to other families. The food is good, and the staff helps those who...
The Residences at Manatawny Village is a senior living community located in Pottstown, Pennsylvania. The community resides in the center of a productive farming and dairy region and has access to the nearby historic diatrict of Pottstown which offers tremendous opportunities for social,...
1183 Luther Dr, Hagerstown, MD 21740
Review Score
74 reviewsOut of 10
5 star
49%
4 star
11%
3 star
25%
2 star
6%
1 star
11%
A Place for Mom has scored Bles Healthcare with 6.4 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, Bles Healthcare has 74 reviews with an average "overall experience" of 3.8 out of 5.
Springfield Residences is a nice enough place, overall, but I do think there are a few areas they could work on to really improve the experience. The facility itself is clean and well kept, and the staff are friendly. One of my biggest issues is with the meal service. The food is not the best, and they often list things on the menu that are not actually available. The dining staff also seems a bit shorthanded, it can take a long time to be served. They are also a bit slow when it comes to respond to maintenance issues, sometimes you have to stay on top of them to get things fixed.
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3
Springfield Senior Living in Wyndmoor, PA
3.5
(32 reviews)
Sometimes the staff has attitudes, and does not seem to be compassionate with the residents. They are not helpful with, resolving issues with care concerns. They are not delivering the services, that they promised. They don't seem to check on myloved one as often. It has been a very dissapointing experience. There is not too many options with the food. The food is terrible, always bland, which is simiiar to institutional food. It is canned food, and they don't seem to care about my loved ones food preferences. On a positive note, my loved ones room is clean, and they are always well groomed.
5
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2.5
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2.5
Springfield Senior Living in Wyndmoor, PA
3.5
(32 reviews)
Upon entering the facility, [name removed] (my sister and new resident) was put in a unit with no heat. When we visited the unit, there was heat. However, the heat was not working when she moved in. Management knew there was no heat but said nothing. Since then we've experienced no land-line phone in the unit (still no phone). A missing window screen. Most repairs are minor. But these type repairs make a person's residence difficult. It seems Management is trying to upgrade the building, however the, "turn-around-time is too long. No one keeps residents (or their family) up to date on repairs. The staff is extremely helpful. Everyone seems to go out of their way to help residents and their loved-ones. Addressing issues in a faster pace would DEFINITELY satisfy all involved. Obviously repairs will be needed in such a facility. The way it's dealt with will determine how an individual feels about the facility.
4
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Springfield Senior Living in Wyndmoor, PA
3.5
(32 reviews)
My mom fell several times in the rehab area and once in Impressions head first out of a wheelchair. The wheelchair we purchased is missing. Some of the workers are kind and compassionate but not all! In my opinion, it would be rated as bare minimum The center is owned by a company overseas and they do not treat the workers well, in fact the workers got a decrease in pay.
Impressions at Bryn Mawr in Bryn Mawr, PA
4.5
(11 reviews)
People were very nice, but the facility reminded me of a hospital. I know my mom would not be happy here
2
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2
The Residences at Manatawny Village in Pottstown, PA
2.8
(10 reviews)
This review is specific to the third floor. If you are thinking about moving your loved one to the third floor I would suggest you schedule your visit between 4 and 5 and see where the residents are kept - in the hallway, in front of the nurse's station with no engagement at all by the staff. The caregivers on that floor do not care at all. They are rude and rough to the residents and to family members alike. Please ask to see the area to the right of the elevator. That is where your loved one will have daily "activities", eat dinner and live. It will not be on the first floor that you will be shown that presents so well. Communication with the supervisors is frustrating. Texting important matters regarding your loved ones care and medical needs is not professional. If you have private care for your loved one expect that the staff will not treat them with respect or take over when your private caregiver leaves. I was told directly by an aide "I don't know anything about him, he has his own people." It is distressing to leave knowing that they simply do not care and will make sure you know with, quite literally, a wave of a hand in your face,
1.5
1.5
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1.5
2
Springfield Senior Living in Wyndmoor, PA
3.5
(32 reviews)
My mom was very sick upon arrival and got much worse. She ended up leaving in distress because her oxygen level was very low, and she was in a-fib. Holland Village refused to refund the extremely large deposit despite only being there four days. She paid over [fee removed]. I personally believe they misled me right from the beginning on being able to care for my Mom. The only person I commend us the nurse who called the ER.
5
1
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1
No data collected
1
Holland Village, a CCRC in Holland, PA
4.4
(16 reviews)
My mother was there because her state appointed Power of Attorney placed her there. I did not know how bad it was. My mother does not eat chicken or turkey, never has, and those were the main meals 95% of the time. The housekeeping was barely being done, except for the emptying trash. My mother was incontinent (advanced dementia) and her room continuously smelled like urine...sometimes you could smell it in the hallway to her room. She had an accident (bowel movement) and the stain was there until we moved her out. They were very understaffed and my mother was lucky to have a shower a week. I would not wish MM on an enemy.
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The Residences at Manatawny Village in Pottstown, PA
2.8
(10 reviews)
My father had been in the hospital for the previous nine days and needed some extra care the family thought better given by "professionals." Boy, were we ever wrong! We paid the requisite $2,100 up front and after the first two days it was obvious this wasn't a place that was taking care of anyone. Creekside employs a skeleton staff one RN (daytime only) for 19 patients plus a one or two other aid workers who are each acerbic in their own way and behave largely indifferent to all patients' needs. [name removed], the director, was wonderful at providing promises about how my father would best be served by Creekside's staff and services, but grossly incapable of delivering on any of her promises--he hated it and wanted us to get him out. Ultimately, this place is treats it's residents with an indifference that become quite obvious once you witness your loved one spend a day or two with Creekside's indifferent "care givers" who'd rather be out on the parking lot smoking. Pass!
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Creekside Residences in Hagerstown, MD
3.5
(4 reviews)
I'll keep this review simple, in the middle of the night my mother waited so long for help after ringing the bell for assistance that her ONLY alternative was to dial 9-1-1 from her cell phone. Before doing so, she waited 20-30 minutes while short of breath and only did so as a last resort. An ambulance responded quicker than a nurse did, in the middle of the night. Understaffed is NO EXCUSE. This happened on the morning of [date removed]. Years ago, this place was great. Evidently there are new owners. My grandparents were here so the older reviews are accurate. That's why we tried The Manatawny Manor, it was so great years ago. Wow it went downhill fast.
1
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The Residences at Manatawny Village in Pottstown, PA
2.8
(10 reviews)
We used this community and it did not work out, he was there for an hour. They couldn't handle him. They went out and assessed him, accepted him, and then he acted up and they sent him back to the geriatric ward.
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Springfield Senior Living in Wyndmoor, PA
3.5
(32 reviews)
I found the service useless and a waste of my time.
2.5
2.5
2.5
2
3.5
Springfield Senior Living in Wyndmoor, PA
3.5
(32 reviews)
I would take my mom out of here in a heartbeat. They constantly mishandle her and they have sent her to doctors appointments dressed improperly so she was turned away. The food is a joke especially when they give her chicken five times in a row. Now she won't eat and my father has to run around and get her food everyday. Physical therapy was too rough and would y work with her. Definitely a NOPE!
0.5
0.5
0.5
0.5
0.5
The Residences at Manatawny Village in Pottstown, PA
2.8
(10 reviews)
I arrived at 1:15 PM for a 1:30 tour. I waited an hour and left.
0.5
0.5
0.5
0.5
0.5
Springfield Senior Living in Wyndmoor, PA
3.5
(32 reviews)
There are 6 total Bles Healthcare Facilities.
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