Autumn Senior Living, LLC

Autumn of Sarasota is a clean community. My parents did not complain about the food so it must have been ok. I do not think they have enough staff. We did hire aids to assist in their room. They use electric keys for the rooms and we had trouble using them sometimes. There is no name of a person of contact to find out information about your loved one.

We went to Autumn of Sarasota to tour this First Class facility. Jill, the Facilitator at Autunm, did get a wonderful job explaining and subsequently moving our mother moved to the facility.

Very clean new place. But very expensive for the average person. I ran to another community we could afford for my mom.

We used this community briefly for respite care, and while there were a lot of positive aspects I don't think it is somewhere we would use again. It is a very new community, and they are working through some growing pains. They're working hard on improving, the for the most part the staff members all seemed very dedicated and qualified. The facility itself is beautiful, and they keep it clean and well kept. My main issues were with the food service. The menu did not always reflect what was served, and I saw some questionable food handling practices. And while most of the staff were dedicated and professional there were a few who were obviously not qualified to be there.

This place is really for independent living residents not for someone needing a lot of assistance. Beautiful place but not what we needed.

Moving my dad out this month. He was stuck upstairs and my mom has to come in to do showers.

This was a terrible place from day 1. I constantly made lists and took pictures of such things as wet diapers on the floor and unemptied urinals left in the room and beds not properly made!! I always had to ask for towels. I had to ask for diapers four times before anyone brought them. He had one clean one left. He spent most of his day completing unengaged as the programming was very weak!!!! It was obvious to me that most of the staff were not happy with their job. Almost no one smiled and some were just unpleasant. The only good thing the facility did was to refund part of my money when I took my husband out of there early!

My mom was there and needed more physical assistance than possible so we left. From the start the tour person was amazing, not just Sales, she was a key contact for anything needed always went above her job title. Living out of state made it difficult the Executive Director went above & beyond to keep me updated. Having the Sales and ED there were 2 additional sets of caring eyes on my mom and I never worried, they genuinely cared for the residents. Forward to now when checking for availability & come to find out that BOTH were laid off for budget reasons last month. How does one get rid of the foundation and 2 most stable, helpful and caring people in the facility? If money is more important than the care of their residents I highly recommend look elsewhere. I would never have left her if they were not there to oversee. Short staffed is a serious issue. I’m sure without them being there Aravilla will suffer tremendously and they will realize they made a big mistake.

Staff here is aloof and inattentive. Make sure you visit multiple times throughout the day to see how residents sit alone, unattended. Don't fall for the glorious tours... after you sign on the dotted line the attitude of the staff takes a hard 180. You've been warned.

In my opinion, the current management should not be operating a Memory Care residence. They very quickly medicated and moved my mom from Assisted Living to MC at there beginning of the pandemic. My mother remained over medicated and in a zombie like state for over a year. The house doctor refused to try mom on different medication, and after two serious falls, which landed Mom in the hospital, I was told by the doctor & nurse treating her, that a common side effect of this medication is balance issues & dizziness. During both hospitalizations, nobody from Aravilla even reached out to ask how Mom was doing. I feel that our mother deserves a more engaging & caring environment!.....We are finding the new residence much more proactive, respectful and understanding of dementia patients and their needs.

This facility should be shut down for its treatment of patients and their families. My father was in manageable health until this place loaded him up on meds and now he's dying. My mother is almost always berated by staff whenever she calls to speak with him, and she has to jump through hoops to get through. Today she was scolded and disrespected by a man after asking to speak with him. Shame on this facility for taking advantage of desperate families wanting the best for their loved ones.

In my opinion there is not enough staff to take care oof memory care patients. There is 1 Caregiver per 20 Patients it seemed especially so on afternoon and night shifts. There is one nurse in the building per 80 patients. My father was very weak. My father fell out of bed twice on a Sunday in early morning. I wasn’t called about the 1st time he fell at 3:30 am. Dad fell out of bed 2nd time. An aide found him on the floor when she went to get him up for breakfast around 7:00 am. Who was watching and checking on him. It was decided to take him to hospital. He was sent back to facility. My father died that Thursday.

I wish the management would be more hands on