Aspen Health Care

really liked this place for memory care.

I toured the community and it didn't seem as upgraded as I had hoped for. I am glad that I found A Place For Mom to help find a community.

This is a very nice community. The interior is very bright and clean very well maintained. The offer different levels of care so if you need memory care you can stay on the property and move to another wing. The staff is friendly and very nice.

This community was nice very clean and well maintained. The staff seemed to be friendly and helpful. One thing that I didn't necessarily care for was they have no on site nursing staff in the care of an emergency. We had seen another community that had a 24hr nurse on staff which gave me piece of mind that if something were to happen there would have someone there.

I felt that Emeritus had the best value for the buck for assisted living care in this area. The facility is very clean, attentive to residents needs and their individual level of care. The dining room is bright and cheery, outside patios inviting and green thanks to ample landscaping.

Our first impression of this community was very good, and from what we could tell the community itself was kept pretty clean. We thought the rooms they provided for the residents were fine.

We toured this community and the staff was helpful and answered all of my questions. The skilled nursing was adequate and it was clean. I would recommend families tour this community before they choose a place.

I stopped by for a visit and the community looked fine for what we needed but we didn't get a friendly feeling. The atmosphere was different and we found a community that was very welcoming and friendly.

I was not impressed with the memory care area of this community. The area had a musty odor to it and the floors did not seem real clean. The person that took us on tour was not knowledgeable and they left us alone for a time. The assisted living area of this community seemed like a great place.

The process from transfering from Brookdale Ontario, OR to Brookdale San Juan Capistrano was very difficult and tim e consuming. San Juan Capistrano was very disorganized and information was slow, not a fun process

This community is clean and the staff did a good job, however they did not seem to encourage the residents to participate in any of the activities. Mom did not like the processed food that was served. It seems like they were cutting back on the budget.

This is an old community. I was not comfortable in this community when I took a tour. The place was sad and dark and dim. Not appealing to anything that I thought it would. The community was clean. i probably would not recommend this place due to me not feeling comfortable in there.

I was able to take a tour of this community and it seemed okay. I did notice some residents sitting around watching T.V. and not a lot of interaction. The community seemed to need a lot of care and we felt this place was not suitable for our active mom. I feel she would not be comfortable here.

They are really good about working with me and addressing any concerns I have. So far on the assisted living side the maintenance has been slow to get things set up and done. I was kind of surprised by their cafe, and the lack of cleanliness in the refrigerator and the microwave. The transportation is more limited than I anticipated, they aren't available for rides everyday, and when they are it's only until 2 PM, which isn't very convenient. However, Victoria has been Super nice, and so has Vincent, and Gabriel has been very accommodating. Joel on the wellness floor has also been really nice. I really think it's a great place to have both assisted living, and skilled nursing in one place. The therapy has been mixed, some of it seems really good, and some not as much. Though there seems to be a breakdown in communication between the therapy department and the nurses. Overall I would give them a 3 at this point.

I would have to say that some of the staff at Emeritus at San Juan Capistrano is very friendly, while others are not so much. My parents really dislike the food, and I feel that the meals they get is not up to par. My mom spent some time in skilled nursing where I felt that her safety was not a priority. Communication at times has always been difficult.

Enjoyed it, but decided it is not for me at this time

Every single time we visit we have an issue. They haven't been good about keeping our loved one in clean clothes, or making sure he is clean. I have had the caregivers lie to my face. They don't change their shirts when they eat and get food on themselves. They are nice to our loved one, no one has ever been mean or shouted, but if they don't take good care of them, well then, that is not very nice.

Not thrilled with setup. No balconies or patio.

My family had a horrible experience with the accute care nursing facility here. They didn't seem familiar with post stroke conditions or medication-induced reactions. They also left my sister with an unsupervised student nurse and she was allowed to fall.

This place is awful. Do you notice how they won't show you the reviews unless you sign up? You might as well dump your loved one in the street as to go here. The nurses lie to the doctors and the families. They make up ways to dump your loved one if your loved one actually requires them to get up off their [Removed]and do their job. They don't care about you or your loved one, they just want to drug them so they can take your money and sit around and gossip. This place is a disgrace on America and on the human race.