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9.3
Review Score
114 Wind Chime Court, Raleigh, NC 27615
Professional and attentive office and caregiver staff. Their minimum hours required per week is 20, so keep that in mind when looking. I highly recommend this home care service to others looking.
Licensed for Hands on Care and Companion Services Fully Insured Licensed by the Department of Health and Human Services Division of Health Services Regulation Covering 14 counties out the Raleigh office: Wake, Alamance, Durham, Orange, Chatham, Vance, Person, Granville, Nash, Johnson, Lee,...
1500 Pinecroft Rd Suite 235, Greensboro, NC 27407
I've had a good experience with Affordable. Especially with long-term caregivers. It can take time to find the right person. A Place for Momhelped me find Affordable care, I chose them because they seemed...
Hands on Care and Companion Services Fully Insured Licensed by the Department of Health and Human Services Division of Health Services Regulation Low Price Guarantee Covering 9 counties out the Greensboro office: Gilford, Randolph, Moore, Davidson, Forsyth, Stokes, Davie, Rowan, and Montgomery
1538-A Union Rd, Charlotte, NC 28054
[name removed] was very helpful in our intro meeting to discuss how they could help. Once we decided to move forward, they were able to find a nurse to help us. Unfortunately my Mom deteriorated rapidly so...
Review Score
99 reviewsOut of 10
5 star
71%
4 star
24%
3 star
2%
2 star
4%
1 star
3%
A Place for Mom has scored Affordable Family Care Services, Inc. with 9.3 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Affordable Family Care Services, Inc. has 99 reviews with an average "overall experience" of 4.4 out of 5.
I have no complaints about how things are going for my loved one since they made the move into this community. The staff have been wonderful and very helpful when it comes to the care of my mother. They are on time to all of our appointments and remain professional in there work. I would recommend it to anyone who is interested.
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We did not take any kind of tour, but we were able to speak with someone here. They were able to answer all my questions and give me the help that I needed. This service just was not what mom needed.
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4
We have been using the services from this company for my mom for a while now and we are very happy so far with everything they have done for her. The caregivers that come to the home are always on time and very friendly. They accommodate her needs and make sure they can do there best to make sure she stays as comfortable as possible. I would recommend this home health care company to anyone in need of there services
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Everything is working out pretty well for my parents with this home care agency. We have a wonderful care giver named Molly. She helps with cooking, cleaning, and personal care. I'am very pleased with all the help she has provided. She really goes the extra mile for them. This is a nice agency, but at first it was hard finding a care giver to come out to my parents house. We love Molly she is amazing and very helpful. This is a home care agency I would recommend.
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I haven't had any complaints with their service. So far they have been helpful and reliable. They have been pretty nice, and everything has gone pretty smooth.
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Our experience with Affordable Family Care services has been a good one, overall! The companions they've sent have been polite and friendly, and the office staff gets back to you very quickly if you have any questions.
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4
We used Affordable Family Care Services when we needed the assistance with my mother. I would definitely use this service again. They were very friendly. We had simple needs, they would come sit with her while she slept, while she had pneumonia. The first girl was out of this world wonderful! They do have flexible hours. But beware that 1 night service actually has to be 3 nights, and it ends up costing more than expected at first. The owner is accessible, had his cell number to call with any problems and he would solve them.
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Things are working well with the agency. Everything has gone smooth so far.
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They were responsive and had good communication but with staffing they could improve on making sure the staff is qualified and professional. However they were very willing to work with us which we appreciated.
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3.5
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3.5
4
For the most part things were ok. The only thing I did not like was that you do not have a consistent caregivers, it was someone new almost every single time. They do have a minimum amount of hours and we did not meet those requirements so we are not with them any longer.
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5
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3
I have recently used the services of this home health care and I thought the staff where very kind to work with. The staff made sure to be on time to our appointments and where kind to my father. Unfortunately we had to end services with this company because they could not licensed to change the feeding tube or other things that we had needed
3.5
3.5
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3.5
The experience with using Affordable Family Care Services, Inc is going fine for my friend. Everything they do has been going okay.
3.5
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3.5
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3.5
The care that my mother in law received was okay, they always had a lot of changes we had a hard time getting a steady caregiver. We were looking for someone who uses their training and knowledgeable and some of them acted like they didn't have training. I can't really speak for all because each caregiver we had was different. There were also some who were very nice and knew what they were doing. I am sure its hard in that line of work to have steady people working. But overall, it was helpful while we had them.
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3.5
It was a rushed situation, so my loved one did not have somebody matched to her as well as they probably should have been. Also, caretaker absences and tardiness were an issue, as well as the caretaker sitting and doing nothing all day. It was just not a great experience.
We used them for a year and a half had 3 good care givers but also had care givers that talked nasty to my dad had care givers that were consistently late 20 minutes or more had done where the cos were looking for them had some that they brought boyfriends with them. Then they dropped us do to how far out my parents lived and left me to try to find more care givers when I lived 3 hours away.
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2
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2
Had a lot of no shows for the caretaker without notification.
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For the most part, the agency did a pretty good job but not as good as I had hoped. The first visit the caretaker didn't show up on time but after speaking to the agency that was resolved quickly and never happened again. We had one specific caregiver that we really liked and the agency allowed us to keep her for the remaining time we had. They were professional and did what they were asked.
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All but (1) week end was absolutely horrible. Will never use them again!! 1 of these 3 caregivers that stayed with mom was "SUPER" . The other two, well, I will leave it alone. Very bad experience. I do not recommend their services to anyone.
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The company makes promises they can’t keep. Very disappointed with their services. They claim to have certified Nursing Assistants yet most of the folks we had either had back problems or wrist problems and would tell us they couldn’t do certain things. I would not recommend this company.
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There are 3 total Affordable Family Care Services, Inc. Facilities.
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