Access Harmony Group

Met with Director last night. Quite honestly, there is no comparison between this home and Annie's Grace Memory Care. This home has not been updated and had the feel of a nursing home since the residents were all in wheelchairs in the common area with the TV on.

the room available was across the house from the bathroom and felt it was to far away.

If I could give this home a negative score I would. It wasn't just old it needed repairs. The furnishings were worn and old, [name removed] pointed out a chair in one of the rooms that needed to be gone because it was broken. While sitting at the table talking to us you could tell one of the residence soiled herself, my mother politely informed [name removed] of the matter as the lady attempted to get up and [name removed] let us know she does that often and often thinks she's going to work she would be fine. We were there approximately 10 minutes longer when a helper finally came and helped the lady out of the room. I will not be using Avid Care Cottages now or in the future for any of my loved ones.

Mom lived there almost a year-unhappy with different circumstances.

Had to wake the care-giver who was sleeping on the couch. She got another lady to come inside from the back yard to show me around & no one could give me info about prices . Didn't care to have Mom in such an environment. There were several people in rooms with no one watching them to see if they needed anything. The house itself was nice and appeared to be clean.

Not a good home took a tour, staff barely speak english. Had only two staff, whom sleeps at night. I also observed staff trying to stretch lunch. My mother will nit be attending