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Windsor Estates of St. Charles

2150 W Randolph St, Saint Charles, MO 63301

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Tony - Loved one of resident/client
5.0
Ease of Transition

My Mother fell last fall and needed a skilled nursing facility for rehabilitation. We were referred to Windsor by the hospital social worker and after touring made the decision for her to go there. The therapy team was awesome and they got Mom back to her old self in no time. After the fall, we realized Mom was not safe by herself anymore at home alone. We toured the assisted living area of Windsor before Mom's discharge from therapy and made the decision to move her into her apartment. The choice was easy, the apartment is very affordable, we already knew the staff and with open arms they have cared for Mom like she is their own family ever since. Since moving into her apartment the therapy staff and nurses who cared for in skilled nursing still check in on her, this is very comforting knowing that Mom is in a place that she is so well cared for.... Read more

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About the facility Windsor Estates of St. Charles

Windsor Estates of Saint Charles is a continuum of care senior community in Saint Charles, MO. Located next to Blanchette Park, Windsor Estates emphasizes a high level of independence within all aspects of care by offering services and programs which support the physical, emotional, social, and spiritual aspects of each individual within a supportive community. This is not your average retirement home!

Originally established in 1977, our community offers a unique program for their residents that allows them to move through a series of care levels, from the starter retirement apartment to a 24 hour skilled nursing healthcare facility. These varying levels of care can all be provided by the same location as the resident ages and their needs change.

This is truly a community that has thought of everything for their valued residents!

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Windsor Estates of St. Charles is a community within Tutera Senior Living & Healthcare properties. See all Tutera Senior Living & Healthcare communities.

Pricing for Windsor Estates of St. Charles

Total monthly costs depend on room type, select services, and the level of care needed.

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Base fees by room type

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Studio
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1 Bedroom
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Windsor Estates of St. Charles

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Restaurant Style Dining
Room Service

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Resident Parking Available
Complimentary Transportation
Uncovered Parking

Pets

Weight limit 41-50lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Art Classes
Educational Speakers / Life Long Learning
Day Trips and Outings

Reviews

for Windsor Estates of St. Charles
3.3(48 reviews)
Write a Review

Cleanliness

3.5

Friendliness

3.6

Meals & Dining

2.3

Care Services

3.2

Activities

3.6

Staff

2.8

Value for Cost

3.4

Overall Experience
12
18
6
1
11
Date Submitted
5
6
7
Reviewer
9
26
13
0
Care Received
6
42
0
1-20 of 48 reviews
Sort by

3.0
Anonymous - Loved one of resident/client
Assisted Living
January 20, 2023
Verified Review
Nice community but needs improvement

They have activities, but they are all in the indepedent living area, which is too far for the residents acess. You get what you pay for, and it's inexpensive. The dinner is late, and often cold when it gets to the residents. There has been times when the medication has been late, or my loved one has not recieved it. They are extremely short staffed. Be sure to get things in writing, if they tell you something verbally.

Cleanliness

4

Friendliness

4

Meals & Dining

1

Care Services

2

Activities

2

Staff

3

Value for Cost

3


3.0
Anonymous - Loved one of resident/client
Assisted Living
January 9, 2023
Verified Review
Review for Windsor Estates of St. Charles

We picked this community because of the cost. They are very friendly. Improvement would be in food and cleanliness.

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

2


4.0
TAMMY F - Toured community
Memory Care
October 22, 2022
Tour snf

Just had a tour of facility and very impressed with all the ammenities,knowledge of the business,compassion with the residents. Hope that mom will be very happy there. We love what we've seen so far...nice & clean(no smells except for the food that was being served)it smelled wonderful. Can't wait until mom move in.To be continued.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

No data collected


4.0
Anonymous - Toured community
Assisted Living
September 9, 2022
Verified Review

I toured this facility and it was ok, but definitely needs updated. The facility is not wheelchair friendly, which is a must for us, so we continued our search. If that's not a need for you or your loved one, I would say I recommend it as an option.


3.5
anonymous - Loved one of resident/client
Assisted Living
August 4, 2022
Verified Review
Our experience

We chose Windsor Estates because they were able to afford it. Mom has a wound on her leg and a lot of other places would not take her but they were willing to care for it here. We also wanted dad in the same facility that mom was in and they had memory care here which is what he needed. Overall we would recommend the facility to others looking for assisted living or memory care - both sides seem to be good.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3.5

Activities

4

Staff

4

Value for Cost

4


4.0
Helen K - Toured community
Assisted Living
May 16, 2022
Verified Review
My tour review

The tour was great and a very positive experience. It was a good atmosphere. This was just not a good fit for my loved one.


1.0
Marie - Loved one of resident/client
Assisted Living
July 14, 2021
Do NOT leave your loved one here!

To say the care here is substandard is an understatement. In the almost two weeks my father was there, we only had one nurse that treated my father with kindness and respect. He was left for long periods w/o being checked on. He is a fall risk, & was often getting out of bed on his own because nobody would come when he pushed the help button. Twice I arrived in the morning to find him in the wheel chair after he attempted to go the bathroom on his own, and found him sitting in his own feces which were running down the back of his wheelchair! The staff were almost all very rude and lazy, seemed perturbed when I'd go to the nurses station looking for help (they don't come when you push the "emergency" light). Most times I would interrupt them watching a show on tv, it was ridiculous. We had a family member with him all day every day until he went to bed because we didn't feel comfortable leaving him. The conditions were so terrible that I am considering calling the local news station.

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

No data collected

Response from Windsor Estates of St. Charles

August 26, 2021

Thank you for providing your feedback and letting us know of your issue, Marie. We at Windsor Estates of St. Charles set a high standard for ourselves and are truly sorry to hear that standard did not appear to be met in your experience. A member from our leadership team will be in touch with you shortly. Sincerely, Windsor Estates of St. Charles


3.0
Robert - Resident/client
Memory Care
October 7, 2020
Verified Review
Decent Place to Live

This is an older community, and has been remodeled in their 30 years of operation. The still have older appliances in the rooms. They have a military discount save me money for the overall expense each month. This community has independent living, assisted living, and memory care options. It is decent, and I have a two bedroom and one bathroom. We have cleaning each week, that includes changing the sheets and laundering them. They have Wii bowling, bingo, and several other activities. the activity score is based prior to COVID. The community is starting to open back up.

Cleanliness

3

Friendliness

4.5

Care Services

3

Activities

4

Value for Cost

5


5.0
Tony - Loved one of resident/client
Memory Care
March 19, 2019
Ease of Transition

My Mother fell last fall and needed a skilled nursing facility for rehabilitation. We were referred to Windsor by the hospital social worker and after touring made the decision for her to go there. The therapy team was awesome and they got Mom back to her old self in no time. After the fall, we realized Mom was not safe by herself anymore at home alone. We toured the assisted living area of Windsor before Mom's discharge from therapy and made the decision to move her into her apartment. The choice was easy, the apartment is very affordable, we already knew the staff and with open arms they have cared for Mom like she is their own family ever since. Since moving into her apartment the therapy staff and nurses who cared for in skilled nursing still check in on her, this is very comforting knowing that Mom is in a place that she is so well cared for.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
DEBORAH L ALLEN - Loved one of resident/client
Memory Care
March 3, 2017
Grandmas last breath

Our grandma was in skilled nursing, lots of bad communication between social worker and staff. Nurses do not respond on urgency for patients that are very ill. If you have love one that you think needs more personnel care don't use this facility. Laundry facility on premise lost a lot of her belongings too. When trying to talk to or get info.from office personnel, they don't return calls efficiently. Aides are very slow, and not present for help. Have to always go get someone when need help with patient or any question.

Cleanliness

1

Friendliness

3

Care Services

2

Activities

3

Value for Cost

2


1.0
DisGusTed - Loved one of resident/client
Memory Care
February 7, 2017
Not a Good Place for your Loved One

My Mother has lived in the assisted living here for almost two years. The care is not good. The apartments are not cleaned well (especially the bathroom), trash has been overflowing, medications have been mixed up, call button is hit and miss, sometimes she only gets one shower a week, her laundry is mixed up with others resulting in lost clothing, the staff don't seem to stay long even the head nurse , doctor and directors have changed often. We are moving my mother as soon as we can. We are a family who visits almost every day. I wonder how those who don't have family checking in daily are treated? Please don't place your loved one here. We regret that we did.

Cleanliness

0.5

Friendliness

1

Care Services

0.5

Activities

1.5

Value for Cost

1


1.0
M. Welch - Loved one of resident/client
Memory Care
January 31, 2017
Review for Windsor of St. Charles

[removed] MY poor Grandmother is not being respected in this "pretty on the outside", renovated Facility. My dear, very elderly Grandma has fallen on several occasions in her "assisted" living apartment. She wears a call button around her neck. But guess what?! When she pushed it... the battery was dead! My precious grandma lay there for who knows how long until someone happened by!! Grandmas trash cans are constantly left to overflow, the apartment is not cleaned thoroughly and sometimes not at all! What REALLY makes me MAD is that I was informed today by a local family member that she has NOT HAD A BATH in a WEEK! I believe the animal shelter down the street takes better care of their furry residents ! This CANNOT continue! She lovingly cared for us in our growing up years and she gets this in return! We need a thorough investigation of this place. I will be contacting a local tv station TODAY to get the word out about the incompetence of this place!

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


5.0
anonymous - Toured community
Memory Care
January 18, 2017
Verified Review
Got An Insight Of The Community

My brother went to the tour with my dad and they had a good tour. The staff were ready and very helpful and friendly to them. This was not the right place because they did not have a big enough pathway to walk through.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
October 13, 2016
Verified Review
Strong Odor!!

There was a strong odor in the community when you walk in. It has to do a lot with their older carpets they need to put new carpets. I would not recommend a tour of this place. The tour guide was nice and showed me the bedrooms that had a good space to them and the dinning room that was fairly organized. I liked the layout of it but i didn't feel this was the right place for my loved one.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.5
anonymous - Toured community
Memory Care
August 24, 2016
Verified Review
They were doing remodeling when I visited.

This community is farther away than the community we chose. The buildings seemed hard to navigate. In my opinion I think this would be better for more independent residents. There did not seem to be a lot of interaction between the residents and staff.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


4.0
anonymous - Loved one of resident/client
Memory Care
August 16, 2016
Verified Review
Work In Progress

So everything is working out pretty well for my father here at this community. It is a nice and clean community. The staff is kind and friendly. They are willing to work with us to find a care plan that fits his level of care he needs. It is a work in progress.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
August 15, 2016
Verified Review
The communication at Windsor Estates is great!!!!

This is not a ritzy community but it it offers a comfortable feel to it. My Father in law is currently on a special diet and he enjoys the food. The community seems pretty clean and the building is well maintained. They offer 2 activities a day and since he is not currently participating they make sure gets out of his room and goes for walks in a lockdown outside area.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
June 10, 2016
Verified Review
Grandma Is In Good Hands

My grandmother is doing just fine. They are caring for her very well. It is a very good looking community, they do very good job with the cleanliness. The staff is very good, they have big very helpful and responsive to my concerns. She is trying a few activities. The food is excellent, she likes the meals. I know she is safe and in good hands. I would recommend it.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Eileen M. - Resident/client
Memory Care
May 15, 2016
Verified Review
Review of Windsor Estates Of St. Charles-Saint Charles, MO

My dog Heidi and I love it here. I have been able to make a lot of friends, and everyone is very nice.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Irene R. - Resident/client
Memory Care
May 15, 2016
Verified Review
Review of Windsor Estates Of St. Charles-Saint Charles, MO

It is so nice to have my meals prepared for me, and the food is always good. I like that my doggies can be here with me too. It is prefect for us.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 48 reviews

Neighborhood around Windsor Estates of St. Charles

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Frequently Asked Questions about Windsor Estates of St. Charles

Windsor Estates of St. Charles offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Windsor Estates of St. Charles has received an average review rating of 3.3 based on 48 reviews. See all reviews.

Call (636) 946-4966 to reach a resident at Windsor Estates of St. Charles.

To reach a resident at Windsor Estates of St. Charles call: (636) 946-4966



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.