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Windchime of Marin

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1111 Sir Francis Drake Boulevard, Kentfield, CA 94904

1.0
Review score
9 reviews
Add review
1.0
Review score
9 reviews
5 star
33%
4 star
33%
3 star
0%
2 star
0%
1 star
34%
See all reviews
8.6
Review score
3233 reviews
97 facilities
For pricing & availability:
(866) 374-4058
Windchime of Marin
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Windchime of Marin community exterior
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anonymous
-
Family/friend
4.0
Clean Community!!
I have no complaints of how things are going for my loved one since he made the move into this community. The staff have been very helpful and I am comfortable with the care they have provided him. He has had no problems with the meals and enjoys participating in activities with the other

About the facility
Windchime of Marin

With a warm, familiar atmosphere, Windchime of Marin strives to offer a comforting setting to support those suffering from memory loss based on 20 years of experience in dementia care.

Windchime of Marin coordinates with field experts on dementia to implement today’s cutting-edge best practices in a mix of signature programs. Windchime of Marin’s memory care programs honor residents’ life stories, celebrate their individual personalities, connect them with the local community, and more. Throughout the day, specially trained staff are on-site to support each resident’s unique needs, with services such as medication management, daily housekeeping and laundry services, and others.

For meals, residents can enjoy freshly prepared meals from a menu that’s inspired by their favorite homestyle meals.

On campus, the community houses a number of amenities throughout, including a media room, hair salon, outdoor courtyard, and indoor common areas for chatting with friends and family.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of California, visit the California Community Care Facility Search directory.

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Senior living options offered

Memory Care

Pricing
for Windchime of Marin

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Windchime of Marin

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Windchime of Marin community exterior
Windchime of Marin

1111 Sir Francis Drake Boulevard, Kentfield, CA 94904

The Bluffs at Hamilton Hill
The Bluffs at Hamilton Hill

1 Hamilton Hill Drive, Novato, CA 94949

Drake Terrace
Drake Terrace

275 Los Ranchitos Rd, San Rafael, CA 94903

The Vincent community exterior
The Vincent

1 Las Gallinas Ave, San Rafael, CA 94903

1.0
Review score
9 reviews
1.0
Review score
9 reviews
5 star
33%
4 star
33%
3 star
0%
2 star
0%
1 star
34%
8.9
Review score
3 reviews
8.9
Review score
3 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
8.5
Review score
6 reviews
8.5
Review score
6 reviews
5 star
83%
4 star
0%
3 star
17%
2 star
0%
1 star
0%
8.0
Review score
7 reviews
8.0
Review score
7 reviews
5 star
43%
4 star
14%
3 star
14%
2 star
0%
1 star
29%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Windchime of Marin

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care
  • High Acuity Care
  • Medication Management

Meals & Dining

  • Meals Provided
  • Low / No Sodium
  • Guest Meals
  • Anytime Dining
  • Pureed Meals
  • Special Dining Programs
  • Vegetarian

Room Amenities

  • Air Conditioned
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Garden View
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Barber Shop
  • TV Lounge
  • Beauty Salon
  • Private Bath
  • Indoor Common Areas
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Devotional Activities On-Site
  • Stretching Classes
  • Activities On-site
  • Intergenerational Programs
  • Day Trips and Outings
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Dances
  • Activities Off-site
  • Art Classes
  • Yoga / Chair Yoga
  • Cooking Classes
  • Tai Chi
  • Birthday Parties
  • Happy Hour
  • Holiday Parties

Reviews

for Windchime of Marin

1Review score9 reviews
1.0
Review score
9 reviews
5 star
33%
4 star
33%
3 star
0%
2 star
0%
1 star
34%
Write a review
A Place for Mom has scored Windchime of Marin with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Windchime of Marin has 9 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
3.5
Friendliness
3.5
Care Services
3.2
Staff
1.0
Meals & Dining
Activities
3.4
Value for Cost
3.2
A Place for Mom has scored Windchime of Marin with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Windchime of Marin has 9 reviews with an average "overall experience" of 3.3 out of 5.
Parent company
Logo for Integral Senior Living Management Group
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-9 of 9 reviews
Barbara M - Family/friend
Memory Care
June 3, 2022
1.0
Terrible
I am so sorry I ever put my husband here. He went in their walking and died three weeks later. They kept me away from him for 10 days( that of course I will never get back) so he could “adjust”. On day 10, I ignored them and went. My husband is bruised and unable to walk. Laundry had not been done ( per contract) and he had a warm sweatshirt on a very hot day. His room was intolerably hot most of the time as the AC did not work. was constantly pulling all his clothes off because he was so hot. The staff, while generally kind, were pretty incompetent ( and pretty difficult to understand). I don’t think the employees have any real training as they did not seem to understand PRN and mixed up his meds on the last night of his life. Costs are supposed to be prorated on a daily basis and their outrageous community fee of $[XXXX amount removed] is supposed to be refundable on a sliding scale. Instead, I received a bill yesterday and a withdrawal from my bank account today for the next month. OUTRAGEOUS!
Cleanliness
3
Friendliness
3
Care Services
1
Staff
1
Activities
2
Value for Cost
1
Response from Windchime of Marin
June 8, 2022
Hello, Barbara. First, let me tell you how very sorry I am for the loss of your husband. Can you please call me so I can better understand your experience? I look forward to speaking with you and helping you find some resolution. Thank you, Roselynn Muzzy Regional Vice-President of Operations Integral Senior Living 707-307-3979
anonymous - Family/friend
Memory Care
August 7, 2017
4.0
Verified Review
Clean Community!!
I have no complaints of how things are going for my loved one since he made the move into this community. The staff have been very helpful and I am comfortable with the care they have provided him. He has had no problems with the meals and enjoys participating in activities with the other residents from time to time. It is a clean property and I would defiantly recommend it to anyone interested.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
January 30, 2017
4.0
Verified Review
Not the right one...
The Windchime of Marin was not what we were looking for. My husband was actually the one who toured it but we decided on another community. We wanted something in another location closer to our home and fit my loved one's needs.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Mary - Family/friend
Memory Care
August 23, 2015
5.0
Outstanding
This is the Ritz Carlton for our dad
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Steve - Family/friend
Memory Care
August 23, 2015
5.0
Verified Review
Angels
Made a very stressful transition easy
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
February 12, 2015
5.0
Verified Review
Seemed like a nice place
We toured this community when we were looking into care options for a loved one. I thought this was a very nice looking place overall, and definitely somewhere I would consider for my loved one! The staff seemed friendly, and the facility itself was well kept and clean.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Michael N.
Memory Care
September 3, 2014
1.0
Morale Crisis
If you're considering this facility, the first thing you need to ask is how many employees have been working here for at least one year (answer: not many). Thanks to a dysfunctional management team, turnover here is very high. A few months ago, most of the caregivers walked out en masse. When Carol H. wrote her review, management panicked and pressured the staff to write bogus reviews to counter hers. (You can find them under reviews not recommended by Yelp.) Until management stops humiliating the staff, complaining about the owners and having intimate relationships with subordinates, the high turnover here is sure to continue.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Carol H. - Family/friend
Memory Care
August 27, 2014
0.5
Let me count the way that Windchimes disappointed us.
Let me count the way that Windchimes disappointed us. Well I guess I won't but all I can say is please look beyond the lobby and the pr person as it is not what it seems. We were led to believe the residents are treated to a lovely experience including dining in the lovely dining room but on closer inspection and daily visits these dining experiences are few and far between. On the whole the caregivers, the ones on the ground floor doing the work, are quite kind and hardworking. However the management from the top down, are really rather unresponsive and callous. If I could only list all the problems we encountered, it would be quite hard to believe. I was shocked at the state I found my loved one and had to be so proactive for him that I ended up calling 911. I just cannot believe that this place, once a wonderful almost five star facility under previous management, has progressed to where it is now. I would look elsewhere when placing a dementia loved one. Perhaps if the loved one is highly functioning it wouldn't be quite as bad but someone needing that extra attention? This is not the place.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Loved One - Family/friend
Memory Care
July 1, 2014
4.0
Verified Review
Over all they do a pretty good job.
They do a pretty good job keeping it clean, I think they could do a little better on the rooms themselves. Sometimes it can be tough getting answers. They have had a complete change of staff over the last couple of months, they have all new management. I would like to see the laundry situation improved, there are some mix ups with the laundry.
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
3
Activities
4
Viewing 1-9 out of 9 reviews

Neighborhoods
around Windchime of Marin

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Frequently Asked Questions
about Windchime of Marin

Windchime of Marin offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Windchime of Marin 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (415) 482-4100 to reach a resident at Windchime of Marin.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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