Wilson Manor

My mother is currently a resident at Wilson Manor and everything about her experience at this facility has been very good so far. The friendliness and activities are great. The cleanliness, staff and care services are very good. My mother is happy at Wilson Manor. She seems content and I think that the staff does a good job. I would recommend this facility to family and friends.

The care at Wilson Manor was excellent. My family member felt like she was at home there. They stayed in contact with the family about everything. She was moved in within a week from our first visit. The biggest selling point to her was that she could keep her puppy there. She told them that was where she wanted to die. She passed away there on [date removed]. Hospice was able to be there just a few days before her death. She got her wish - to die there. We were struggling uphill to get her to go to assisted living. She walked in there feeling at home. They were like family to her during her short stay. That was so assuring to us as a family.

It smelled fresh and clean. The food was absolutely wonderful, and they had homecooked meals. The people were as kind as can be. They were just fabulous. They had Bingo, and went above and beyond to get the residents to participate. The value for the money was worth every dime.

Everyone here has been very nice and caring. We haven't had any issues here at all. The food looks pretty good. The nurses are especially helpful. Communication with the family is good. I'd say it's probably one of the best valued places in the area. Housekeeping and laundry is once a week. Housekeeping is good, we've had a couple of issues with things getting lost in the laundry. They're great about all of the activities that they offer, my loved one really enjoys them. I would recommend them to family and friends, I would choose them for myself if and when that time comes!

Wilson Manor gets all 5's, we have been nothing but pleased with our experience here.

We chose Wilson Manor because they made you feel welcome and like family right off the bat, they really just take you in from the moment you walk in the door. They were so easy to deal with on all aspects. They truly felt like family and I would definitely recommend them.

This community is a good, safe place to take a loved one. They seem to really care about the residents. I felt safe with my loved there. The food was really good. They provided coloring, crafts, and other items available for residents.

The place is very nice, however very expensive. The prices are ala carte in addition to the $2800 rent. The folks that showed us around also just didn’t fit our personalities. I felt they were stuffy. They also werent accommodating with anything we asked. Everything had a fee.

This is a very caring assisted living center and it starts with the people at the top all the way down. I feel my mother is safe here in every way! The rooms are large and everything is clean and well maintained. I know any concern or suggestion I or my mother have will be heard and followed upon.

We have been very happy with the care and the staff at southern manor. Our mother got to stay while receieving Hospice care until she passed, which was a comfort for our family not to have to mover her. Our father has made friends and enjoys this community of people at South Manor.

Improve benefits/salaries to help maintain staff and help turnover Review the menus, offer larger servings, maybe let residents make selections, night meals need to be larger

Awesome community. More like family than a staff. They go above & beyond for their residents. I love this place & so do my parents.

I think this is the best community in this area. The service is very helpful and friendly to all residents. I have been here 8 months & plan to stay here the rest of my life.

The facility is extremely clean and well maintained. The activities are fun for residents. The staff knows every resident and goes out of [the] way to know their families. Good food too. Best decision we ever made was to move mom there.

After my elderly sister had been there 2-3 weeks from the hospital, her medication was a mess and they gave her an insulin shot every morning at breakfast but not once did they prick her finger to find out what her insulin level was before giving her the shot; that came straight from the nurses mouth. I asked her personally how did she know how much insulin to give if she didn't check her blook sugar and she said it wasn't on the doctors orders. This information was given me after she was found in her room on the floor from a fall before breakfast. Her blood sugar was 800 and blood pressure was 60, of course she was sent to the hospital and in ICU for many days then they inform the hospital they would not be taking her back so I had to find another home. This family is sooooooooooo very disappointed.

My mother was a resident at Southern Manor Living Center from May 22, 2017 until her death on July 9, 2017. During that time she received loving and compassionate care. The facility was always clean, the food served was exceptional, and the nurses and staff were always kind, efficient and caring.

The staff that offered the tour were very helpful and nice. Southern Manor Living Center is a decent community but seems to be a little crowded. It was a little older and not as clean as it could be. The community would be great with an update and deep cleaning.

I highly recommend this wonderful place! All the staff were so caring, patient and bent over backwards to fill my Aunt's demands which could be challenging for most. I felt she was treated with very loving professional care. The facilities were just what we were looking for. I would tell anybody there would be no choice but Southern Manor for my loved ones. I will forever be gratetful for their care and attention they gave to my precious Aunt.

My dear mother was a resident at Southern Manor in Lebanon, Tennessee for a three-month stay. We knew she could live for another couple of years, but we also knew that her chronic lung disease held the precarious element of death in days, even hours, should she contract another viral infection. She had been ready to go for quite some time, having visions of relatives who had already passed and glimpses of the next world. Mom realized that Southern Manor would be her last home, and knowing that she would receive hospice care there was immensely comforting to her. Mom passed on February 24th . Southern Manor gets high marks for all the elements of physical comfort, cleanliness, location, good food and the like. It’s a great place. Welcoming, homey, attractively decorated and pleasantly fragrant, if you walked the halls blindfolded you might never guess this place takes care of people at the end of life. These are very good things to say about such a place, and for many it would be enough. There is much more to say about Southern Manor, though. The Executive Director, Jennifer, is a highly skilled manager with the eyes of an eagle and the protectiveness of a lioness. She has honed her intuitive skill in hiring so that to a person, every staff member demonstrated compassion, patience and above all, simple, sweet kindness. It was astonishing to be warmly greeted by name when I visited my mother. Every question was answered with kind honesty, even the questions about money. My three brothers, my adult children, aunts, uncles and extended family all agree: we highly recommend Southern Manor for your loved one.