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My mother is currently a resident at Wilson Manor and everything about her experience at this facility has been very good so far. The friendliness and activities are great. The cleanliness, staff and care services are very good. My mother is happy at Wilson Manor. She seems content and I think that the staff does a good job. I would recommend this facility to family and friends.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
32 reviewsOut of 10
5 star
63%
4 star
22%
3 star
13%
2 star
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1 star
4%
A Place for Mom has scored Wilson Manor with 9.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Wilson Manor has 32 reviews with an average "overall experience" of 4.4 out of 5.
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My mother is currently a resident at Wilson Manor and everything about her experience at this facility has been very good so far. The friendliness and activities are great. The cleanliness, staff and care services are very good. My mother is happy at Wilson Manor. She seems content and I think that the staff does a good job. I would recommend this facility to family and friends.
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The care at Wilson Manor was excellent. My family member felt like she was at home there. They stayed in contact with the family about everything. She was moved in within a week from our first visit. The biggest selling point to her was that she could keep her puppy there. She told them that was where she wanted to die. She passed away there on [date removed]. Hospice was able to be there just a few days before her death. She got her wish - to die there. We were struggling uphill to get her to go to assisted living. She walked in there feeling at home. They were like family to her during her short stay. That was so assuring to us as a family.
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It smelled fresh and clean. The food was absolutely wonderful, and they had homecooked meals. The people were as kind as can be. They were just fabulous. They had Bingo, and went above and beyond to get the residents to participate. The value for the money was worth every dime.
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Everyone here has been very nice and caring. We haven't had any issues here at all. The food looks pretty good. The nurses are especially helpful. Communication with the family is good. I'd say it's probably one of the best valued places in the area. Housekeeping and laundry is once a week. Housekeeping is good, we've had a couple of issues with things getting lost in the laundry. They're great about all of the activities that they offer, my loved one really enjoys them. I would recommend them to family and friends, I would choose them for myself if and when that time comes!
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I loved it. I thought it was beautiful, but the lady that was in charge acted like she didn't know what the hell was going on and a little snobby.
Wilson Manor gets all 5's, we have been nothing but pleased with our experience here.
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We chose Wilson Manor because they made you feel welcome and like family right off the bat, they really just take you in from the moment you walk in the door. They were so easy to deal with on all aspects. They truly felt like family and I would definitely recommend them.
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This community is a good, safe place to take a loved one. They seem to really care about the residents. I felt safe with my loved there. The food was really good. They provided coloring, crafts, and other items available for residents.
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The place is very nice, however very expensive. The prices are ala carte in addition to the $2800 rent. The folks that showed us around also just didn’t fit our personalities. I felt they were stuffy. They also werent accommodating with anything we asked. Everything had a fee.
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Response from Wilson Manor
October 13, 2020We are under new management and new ownership
This is a very caring assisted living center and it starts with the people at the top all the way down. I feel my mother is safe here in every way! The rooms are large and everything is clean and well maintained. I know any concern or suggestion I or my mother have will be heard and followed upon.
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Response from Wilson Manor
October 31, 2017Thank you for your comment!. Yes, we care for all our residents and their families too. Cleanliness is a top priority to us. Our doors are always open and we are ready to hear and act upon any concerns and suggestions.
We have been very happy with the care and the staff at southern manor. Our mother got to stay while receieving Hospice care until she passed, which was a comfort for our family not to have to mover her. Our father has made friends and enjoys this community of people at South Manor.
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Response from Wilson Manor
October 31, 2017Tammy Greene, thank you for your comment! We appreciate that your family chose us to care for your loved ones. We are thankful that we could provide care and comfort to your mother. And your father is an awesome addition to our facility.
Improve benefits/salaries to help maintain staff and help turnover Review the menus, offer larger servings, maybe let residents make selections, night meals need to be larger
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Response from Wilson Manor
October 31, 2017Thank you for your feedback and rating. We value all comments. Feedback from our residents, their families and their friends helps us to make the improvements to make their stay with us the most pleasurable. Again, thank you!
Awesome community. More like family than a staff. They go above & beyond for their residents. I love this place & so do my parents.
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Response from Wilson Manor
October 31, 2017Thank you for your comment! Yes, each resident is like a family member to us!
I think this is the best community in this area. The service is very helpful and friendly to all residents. I have been here 8 months & plan to stay here the rest of my life.
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Response from Wilson Manor
October 31, 2017Thank you Mr. Mancuso!! We hope that we keep you smiling!
The facility is extremely clean and well maintained. The activities are fun for residents. The staff knows every resident and goes out of [the] way to know their families. Good food too. Best decision we ever made was to move mom there.
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Response from Wilson Manor
October 31, 2017Thank you Cathy Smith. It is a pleasure having your mom with us!
After my elderly sister had been there 2-3 weeks from the hospital, her medication was a mess and they gave her an insulin shot every morning at breakfast but not once did they prick her finger to find out what her insulin level was before giving her the shot; that came straight from the nurses mouth. I asked her personally how did she know how much insulin to give if she didn't check her blook sugar and she said it wasn't on the doctors orders. This information was given me after she was found in her room on the floor from a fall before breakfast. Her blood sugar was 800 and blood pressure was 60, of course she was sent to the hospital and in ICU for many days then they inform the hospital they would not be taking her back so I had to find another home. This family is sooooooooooo very disappointed.
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Response from Wilson Manor
September 26, 2017We are sadden to hear that you loved one did not have a comforting stay with us. Any comment, review or opinion is important to us. We have reviewed this and rest assured that we followed protocol and doctor’s orders that were provided to us. We are also sorry that there may have been miscommunication as we never stated your loved one could not return to our facility. We wish that you would have voiced your concerns to us to see what resolution could have been found. Our doors are always open if you would like to discuss further.
My mother was a resident at Southern Manor Living Center from May 22, 2017 until her death on July 9, 2017. During that time she received loving and compassionate care. The facility was always clean, the food served was exceptional, and the nurses and staff were always kind, efficient and caring.
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Response from Wilson Manor
August 14, 2017Thank you for your kind words! We strive to make each residents time with Southern Manor the best possible. Although the time was short thank you for sharing your mother with us and giving Southern Manor the opportunity to know this exceptional lady. She is truly missed.
The staff that offered the tour were very helpful and nice. Southern Manor Living Center is a decent community but seems to be a little crowded. It was a little older and not as clean as it could be. The community would be great with an update and deep cleaning.
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Response from Wilson Manor
October 13, 2020Sorry no one responded at the time but I wanted to let you know we are under new ownership and management
I highly recommend this wonderful place! All the staff were so caring, patient and bent over backwards to fill my Aunt's demands which could be challenging for most. I felt she was treated with very loving professional care. The facilities were just what we were looking for. I would tell anybody there would be no choice but Southern Manor for my loved ones. I will forever be gratetful for their care and attention they gave to my precious Aunt.
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Response from Wilson Manor
October 13, 2020Thank you
My dear mother was a resident at Southern Manor in Lebanon, Tennessee for a three-month stay. We knew she could live for another couple of years, but we also knew that her chronic lung disease held the precarious element of death in days, even hours, should she contract another viral infection. She had been ready to go for quite some time, having visions of relatives who had already passed and glimpses of the next world. Mom realized that Southern Manor would be her last home, and knowing that she would receive hospice care there was immensely comforting to her. Mom passed on February 24th . Southern Manor gets high marks for all the elements of physical comfort, cleanliness, location, good food and the like. It’s a great place. Welcoming, homey, attractively decorated and pleasantly fragrant, if you walked the halls blindfolded you might never guess this place takes care of people at the end of life. These are very good things to say about such a place, and for many it would be enough. There is much more to say about Southern Manor, though. The Executive Director, Jennifer, is a highly skilled manager with the eyes of an eagle and the protectiveness of a lioness. She has honed her intuitive skill in hiring so that to a person, every staff member demonstrated compassion, patience and above all, simple, sweet kindness. It was astonishing to be warmly greeted by name when I visited my mother. Every question was answered with kind honesty, even the questions about money. My three brothers, my adult children, aunts, uncles and extended family all agree: we highly recommend Southern Manor for your loved one.
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Response from Wilson Manor
October 13, 2020Thank you
See what the neighborhood has to offer and what’s nearby:
Wilson Manor offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Wilson Manor 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (615) 443-7929 to reach a resident at Wilson Manor.
To reach a resident at Wilson Manor call: (615) 443-7929
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.