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163 S Union Rd, Williamsville, NY 14221
11 reviews
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About the facility Williamsville View Manor
Williamsville View Manor in Williamsville, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Nursing Homes
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Amenities at Williamsville View Manor
Healthcare Services
- Incontinence Care
- Diabetic Care
- Non-Ambulatory Care
- Staffing & Ancillary Services
Meals & Dining
- Meals Provided
Community Amenities
Common areas
- Indoor Common Areas
Activities
- Activities On-site
- Devotional Activities Offsite
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Williamsville View Manor
163 S Union Rd, Williamsville, NY 14221
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9.5
Review score
146 reviews
5 star
58%
4 star
25%
3 star
4%
2 star
3%
1 star
10%
9.4
Review score
23 reviews
9.4
Review score
23 reviews
5 star
57%
4 star
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3 star
17%
2 star
4%
1 star
0%
9.4
Review score
52 reviews
9.4
Review score
52 reviews
5 star
38%
4 star
31%
3 star
23%
2 star
4%
1 star
4%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Nursing Homes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Care types offered
1
Assisted Living
Reviews
for Williamsville View Manor
11 reviews
Write a reviewA Place for Mom has scored Williamsville View Manor with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Williamsville View Manor has 11 reviews with an average "overall experience" of 0.6 out of 5.
Overall Rating
0.6
Cleanliness
0.5
Friendliness
0.7
Care Services
0.6
Staff
Meals & Dining
Activities
0.6
Value for Cost
0.6
A Place for Mom has scored Williamsville View Manor with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Williamsville View Manor has 11 reviews with an average "overall experience" of 0.6 out of 5.
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1-11 of 11 reviews
IVS - Family/friend
Nursing Home
January 4, 2019
AVOID!!!
All nursing homes have their shortcomings. After my moms old nursing facility was closed by the state, we thought it couldn’t possibly get worse.
Twice I have personally found an errant pill in my mother’s room. Accidents happen.
Today [date removed], my aunt found a tissue box behind my mothers tv on the windowsill WITH THIRTY (30!!!) PILLS STASHED AND HIDDEN!!!! My mother has been sick her entire life and has ALWAYS taken her pills religiously!!
NO ONE IS TAKING MY CALLS AND THERE ARE NO VOICEMAIL BOXES SET UP!!!
MY MOTHER WAS JUST RUSHED TO THE HOSPITAL ON DECEMBER 26th!!!! THIS MUST BE WHY!!!
My mother is disabled and had a bunch of Lularoe leggings and tops donated from a friend to her since they’d be easy to change her in and out of. Myself and my aunts all agreed that we would do her laundry so that items wouldn’t go missing. Wouldn’t you know over 16 pairs of $25 retail leggings and 16 $25+ retail tops were stolen.
anonymous - Toured community
Nursing Home
November 14, 2018
NIGHTMARE
Place of horror! I am shocked that places like this still exist!
Patients in crappy old beds no blaket pillow and strangely all layingin similar positions, on their side almost like a fetal position. The place should be demolished!!! I am in shock, I am heartbroken that HUMAN BEINGS are living like this. Lazy lazy nurses, garbage everwhere. PLEASE DO NOT send anyone who love there. Keep fighting for your family member! This place was bought out by some guy in New York who has never even seen the place!
tom tripi
Nursing Home
April 1, 2017
Williamsville Suburban Rehab Building...Sent to them too
I have a good friend who was admitted there about a 7/10 days ago. He has been treated horribly by the staff with the exception of the therapist. He can only urinate if standing. This is not by choice. This is a physical issue. They left him for 24 hours without allowing him to urinate. He had to wait for a family member to come in the following morning to get him up to go. The attendants at the nursing station are rude and uninterested. They couldn't care less about the patients or family members. They give answer like "I'll get there if I get a chance. A case in point: At another time, when he had to urinate a family member asked for assistance. The response was "I'll get there when I can." Understandable if busy........ but a half hour later nobody. Problem is that she was hanging out at the nursing station talking. Maybe the nurses there can't multitask. On a recent visit by friends, the patient had an accident. The people visiting told the people at the nurse's station that he would have to be cleaned up. The same response. We'll get there when we can". So the nurse's(and I use the term loosely) were going to leave him laying in his feces for how long...a half our, an hour, or maybe 24hrs. I think that is Cruel... INHUMANE. The visitors cleaned him up with water and paper towels from the bathroom. That's all there was. The visitors went back to the "nurse" and suggested to her that he might need a shower. The nurse responded with nothing more than a grunt. We are now documenting everything. I WILL get names. Hopefully this will wake you up. If you are understaffed hire somebody. Hire qualified people or train them. Lets see if you post this on your website comments. Doubt it.
Webster218W - Family/friend
Nursing Home
February 12, 2017
Social Worker Unresponsive
Social worker refuses to acknowledge or respond to messages was asked to reestablish safelink phone for my sister with Dementia. My sister had questions regarding billing statement received and got no response. My sister has medicaid and they are taking from her personal needs allowance. Statement shows outstanding balance no response or explanation. Very unprofessional administration needs to address these matters as we have exhausted all avenues.
Cecile - Family/friend
Nursing Home
October 5, 2016
Most disgusting place ever.
I visited a loved one recently and i have to say from the minute i walked into the building i was horrified. It is absolutely disgusting and extremely outdated. My heart breaks for my relative living there. I don't know what the first floor looks like but the second is like what you would see at an old mental institution. The walls, floors....everything is just disgusting. The elevators are disgusting. The nurses station is down right horrendous. I don't know how this place passes survey when the health dept comes in. If you care at all about your loved one do not place them here!!!!!!!!!! It's 2016 and its a shame there are places like this open. I have seen other nursing homes and they are palaces compared to this place!!!!! My heart breaks just thinking about the kind of care this place offers judging by the appearance. Do not bring your loved one here!!!!
Marcy - Family/friend
Nursing Home
December 6, 2015
[removed]
My mother was transferred from the hospital to this facility on a tuesday night and we left AMA friday morning. She was in the south bldg, 2nd floor rehab. Her call light was never in reach, she was not given a med to decrease her brain swelling, she fell out of bed. The facility never notified us of these. Thankfully her roommate was able to reach her call light when my mother needed help; of course didn't help since would take 30min -2 hrs for help of any kind to arrive. [removed] Again, we were not notified and no 1st aid was applied to her bruised back, knee from fall or the injury [removed] on her arm. STAY AWAY from this place at ALL cost. They only will appear to work and care when family members are present. [removed]
Kim - Family/friend
Nursing Home
July 31, 2015
horrible
My mom had to go here because we couldn't get her in any other place. This place was a nightmare, absolutely the dirtiest nursing home I have seen. We checked on her everyday for fear something would happen.
She was at the rehab building. This place is smoke and mirrors... When you walk in its all clean nicely set up. Not until you get on the second floor do you realize how bad this place is. Old, smells, and very very dirty. Patients left in the HALL for hours, my mom had to call me at 10pm one night because they hadn't changed her since 4pm that day.
I was always asking them that certain people could not to be in her room because of how mean they were to her.
All I can say is RUN RUN RUN RUNAWAY.
Ellen - Family/friend
Nursing Home
March 17, 2015
Worst Nursing Home Ever
My mother was recently in this so called " nursing home" for a few days, but we had to pull her out due to severe [removed] If your loved one needs nursing home care, RUN, don't walk from Williamsville Suburban. It's old, dirty and the staff is not motivated and just plain lazy. Try to find a Nurse or an Aide when you need them, because they NEVER answer the patient's call lights. The level of care here is sub-standard. At any time durning the day and/or evening, the staff is just sitting around. This place is an absolute Hell-Hole with elevators like out of a horror movie. WHY IS THIS PLACE ALLOWED TO STAY OPEN?? SHUT IT DOWN!!
tara - Family/friend
Nursing Home
March 14, 2015
do not place your loved ones at this facility
My grandmother was there for 5 days. My first visit i was appalled by the smell. The elevators and floors had garbage on them. The staff was a joke. My grandmother was crying and in pain when i walked in. She was saying help me. I went to the nurse station and got a nurse. Her response was she is refusing to eat and take her meds. The fact of the matter is she could not eat or swallow her pills. I personally buzzed the nurses button 3 times after that and no one came in. Long story short she had not eaten in 3 days. She was dehydrated and needed medical attention. The staff did nothing but seemed annoyed at her and the family. We pulled her out that night.
anonymous - Resident/client
Nursing Home
December 14, 2014
This place is disgusting-the North building worse than the south building. It's dirty. Look at the floors, the walls, the elevator, the patient rooms. They are disgusting. It smells bad. Always. The staff, especially in the North building, are lazy, use foul language, and are abusive towards the residents. I would NEVER allow a family or friend to stay here. I'm not sure why NYS allows them to remain open. One only has to walk in and look around for five minutes to see how awful this place is. Please do not bring your loved ones here.
Gary - Family/friend
Nursing Home
December 4, 2014
This is a must read
My mother in law was in this place for over a month for rehabilitation and she said her rehab was consisted of putting her arms in the air they also didn't change her for hours and who knows what happened if she complained the entrance way looks nice but beyond that not good do yourself a favor go somewhere els we were fooled
Viewing 1-11 out of 11 reviews
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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