West Shores

We toured West Shores and I was impressed. As soon as we walked into the community it felt like home not the typical senior living community you would think. From the residents to staff and the receptionist it was a great feeling. We saw a 1 bedroom. It was nice and cozy. It was clean and the view was very pretty. Spacious! We loved the intercom for the residents which made us feel as though our mom won’t miss out on anything. We loved the billiards room and how they have in-house therapy as well as transportation. The Sales Director [name removed] was very informative and made sure we didn’t leave without any question unanswered. She was very inviting and spunky. It showed how much she cared and how she took the time to make sure we were taken care of before leaving. I would recommend West Shores to anyone.

Clean and Friendly atmosphere. Staff at WS goes above and beyond to accommodate residents and guests. Clean environment and smiling faces. Kudos to Our Director, [name removed] for her efforts during COVID19. West Shores Strong!

West Shores has been a wonderful transition from independent living to assisted living for my mother. The community and staff have been friendly. Accommodating and professional. They have worked with my mother's many health issues and with me - who visits daily and my sister who visits bi-weekly. They keep us updated and informed. Everyone is caring, concerned, and yet, allow for the independence that my mom craves. Help is there when she needs it. AND she is allowed to do as she pleases when she doesn't need extra attention.

Everyone here is so nice. I love everyone here. THEY ARE ALL SO NICE. All that work here are wonderful, thanks for being so good. They go far and above their duties.

This is a wonderful place to live. The entire staff and all employees are caring and do what we need to make our stay here enjoyable. If you can't live in your home, this is the place to live.

This community I rate as excellent in care. The employees are all (everyone!) caring and loving to each of us. The only lack we had was in the food service area - and that is being addressed as we write this review. The apartments are spacious and well kept as well as the lawn and outside areas - and nice for all of us!

I cannot say enough wonderful things about West Shores. We found the center during a time of great crisis for our family and my disabled father. The Sales Director went out of her way to help our family in so many ways. She listened to all my concerns and helped me understand ALL of my Dad's options. She offered us hope and was there to listen when we needed it most. And this was even before we had made a decision on where my father would be moving! Needless to say, we chose West Shores. The environment there is so uplifting and lovely. The nurses are so wonderful, authentic and caring. One of them even gave ME a hug when I needed it most. My Dad, raves about the food there and how nice everyone is to him. And he absolutely loves the transportation options available to get him to his doctor appointments. They have many impressive awards for their standard of care, but nothing can really capture the feeling of love and belonging you and your loved one will feel when you are there.

Mom came to West Shores as somewhat temporary. We could not be more happy with her stay. She was here for over a month, & from the moment we toured to the moment it was time to leave, it was obvious this was a special place. Every single worker we ran into over that month was exceptionally helpful & nice. They all were willing to do whatever they needed to make Mom feel comfortable & happy while she was there. They went beyond their job. They reached out having conversations with her & our family, & offered their assistance in many ways beyond what is expected-knocks on the door to help her get to the dining room, calls to her apartment to check on her, & notes on her dinner boxes when she wasn't feeling well. The residents were just as nice & were always ready to have a conversation. A very lively community with many activities to engage in. Beautiful grounds, nice apartments, wonderful food! Really love this place & will return again if Mom ever chooses to move from her home.

If you need more than assisted living this would not be for you. But if you're fairly independent this could be a good fit for you. I would recommend this community. They have had a good covid plan and pets are welcome if you can take it.

West Shores is awesome, they do a good job keeping the community clean. The activities are good, they have bingo, dominoes and all kinds of games. They have a billiard room for then men, they take them shopping and on small outings.

We have only been able to visit this community twice because of COVID, and from what we have seen it seems very clean. The staff has been great and we think it is a good value. Overall we have been very pleased. Our loved ones say they are doing the best they can given the circumstances when it comes to the activities. She really loves the food and her room is very nice. One thing that is outstanding is that they contact us all the time with updates, whether it is about our loved one or current updates with COVID.

Times are so incredibly crazy right now, I must brag on the facility West Shores! My mother has lived there for the past 7 years and I'm so pleased we made that decision. The staff (especially recently) have gone above and beyond to keep my mother safe, healthy, and happy - over the years they have helped me with changing rooms/apartments to accommodate her changing needs. The staff, management, and other residents are all exceptional people! Thank God my mom is there, it's a relief every morning knowing she's well cared for and safe!

This place has the perfect location, right in the middle of town but sits back off the road on lots of acreage. The land & overall setting is just beautiful, with flowers, trees, gardens, benches, a walking trail, and several patio areas. I really felt like I was at some beautiful park! Some of the residents were sitting outside, walking, watering their flowers & seemed so happy. It's a gorgeous place & the staff were some of the friendliest I've met. We felt very welcomed & at home. I highly recommend west shores!

Oustanding facility

As my mother's health declined and she needed a greater level of care. We moved to W.S. We could not be happier. We know she is safe, receiving great care and she loves it there. I also appreciate the updates from staff and their concern for having a comfortable and safe environment for their residents.

So impressed with the precautions they have taken to take care of residents during the pandemic. Especially grateful for their constant information communication.

No problems in one year.

In total honesty, the only place to live in love and care would be heaven! The complete care given all of us is beyond description. The total staff is - I don't know the words and there's not enough paper. Honestly, gentle care, knowledgeable - again heaven could be better. Gee, I love living here!

The staff at West Shores have done an excellent job. My mother has been there for almost 1 yr. Probably have spoken to 3/4 of your staff. Caring, respectful you could not ask for better. They love or like their jobs. I'm sure some more than others... Anyway, could not ask for a better team. Thank you West Shores.