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Atrium at Serenity Pointe

2803 Albert Pike Road Hot Springs AR 71913
(877) 345-1716

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Summary of Atrium at Serenity Pointe conveniently located in Hot Springs, Arkansas

At Atrium at Serenity Pointe, we offer an assortment of community amenities. Regularly scheduled off-site adventures and outings are very popular with our residents. Dogs and cats are welcome in private rooms. Our facility is located near accessible public transportation. Free wi-fi is offered to all our residents. Free resident parking and guest parking is available at our location. Our purpose-built community offers the aid of specialized care; every characteristic of the community is designed to cater to the individual needs of its occupants.

Dining Options

All meals are provided to occupants. It's our pleasure to entertain visiting company, meals provided. Dining options include restaurant-style dining, private dining rooms for residents who wish to celebrate special occasions or entertain visitors, and room service. Whether you're hungry day or night, food service is available at any time. Our residents can enjoy meals prepared by a professional chef. We offer specified meal options such as vegetarian food and low/no sodium options.

On-Site Activities

We have specially curated on-site activities that stimulate both mental and physical well-being. To ensure residents enjoy a diverse cycle of events and recreation, we employ a full-time...

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Pricing at Atrium at Serenity Pointe

Room Type
Monthly Range* (USD)

Studio
$ See Pricing
1 Bedroom
$ See Pricing
2 Bedrooms
$ See Pricing
Semi-Private
$ See Pricing

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of Atrium at Serenity Pointe

4of 5

19 Reviews

Reviews gathered from across the web

    (11)

    A Place For Mom

    (8)

    SeniorAdvisor.com

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November 2020

Barbara

Review originally written on A Place For Mom

Stay Away During COVID

My ratings are based on my experience of during the COVID lock down. Don't Go there is what I would tell people. I'm assuming things have gotten better since my loved on was there. When COVID hit, they locked my loved one in their apartment for 90 days, and wasn't being woke up or assisted in getting up every day. There were other residents out walking around with and without masks on, even though there were other residents moving around. There were social media posts, but there were times that my loved one was able to see some of the outdoor activities going on and still not be able to participate. This is one of the main reasons I choose to remove my loved one from the community. My loved one's health had declined so much since being in this community, that the other communities weren't wanting to not admit my loved one.


September 2020

Elegant Traveler

Review originally written on A Place For Mom

Great Staff, Great Facility, and professional in all aspects.

Having been around various Assisted facilities for years, I have to say, that the Atrium is at the pinnacle of excellence. The staff is warm and inviting, the facilities are beautiful, and full of rich decor and majestic scenery through the windows overlooking Lake Hamilton. The New Administrator ([name removed]) has faced numerous challenges that she's met head on and exceeded in her management style. She personally is dealing with personnel and family issues alike, while delivering wonderful care for the residents in this ongoing pandemic. [names removed] are just a few names and faces you'll see everyday, and each of them take their respective roles in the team seriously. As a collective group, they are turning the Atrium around. Amenities are nice, but without a caring staff for the residents, the facility would fall back into problems of the past. I sure hope they stay, because they all are as beautiful as the facility, and make it a place we can visit our family member(s), and know that we can rest at night with such a stellar team watching over them. In short they are Outstanding and when the pandemic changes course, it will be the 'go-to' place for year round fun and socializing for all of us. It really is a place for mom!!!! :)


July 2020

Review originally written on A Place For Mom

NO LONGER THE SHINY PENNY

All reviews prior to 2020 should be disregarded as they may not reflect the current status and conditions. In the climate of a Covid19 pandemic, one would think an assisted living center would take the position of OVER-communicating to residents and families. However, the Atrium has decided to do the opposite; they do not respond to emails or phone messages from families, residents are left wondering and are worried about their safety. Getting information out of management, including nursing, is like pulling teeth. For example, the latest Covid update on their website - where they state not being aware of any confirmed cases of Covid within their community - is over 6 weeks old. They fail to mention that several of the staff members, including some with resident interaction, have tested positive. My satisfaction level with the Atrium (where I have a parent) has been on the decline long before Covid. With a new management team in place and restructured ownership, it is abundantly clear that the focus is on the bottom-line. Staffing levels do not support the level of care they claim to be able to provide. I receive second-hand complaints that several of the CNA's are well-known for their rude and condescending remarks to residents. Even the food service, for which they once well-regarded, has slipped in to a quality category generally reserved for the incarcerated. I get it that with the pandemic, operations just wont be as smooth as they once were. However, I think the Atrium is being opportunistic to reset a new bar of service and care low enough to blame it on Covid; but they make up for it by charging the same premium rates, possibly hoping to dump some residents who require a higher level of care and backfill with low care residents at the same premium rate. Just my opinion and perspective....

Community Details at Atrium at Serenity Pointe

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Kosher

Meals Provided

Outdoor Common Areas

Swimming Pool / Hot Tub

Vegetarian


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Senior Housing Types Provided at Atrium at Serenity Pointe

Assisted Living
Memory Care
Nursing Homes
Independent Living
Senior Apartments
Home Care
Care Homes

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(877) 345-1716
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should: a) tour any listed location to confirm the accuracy of the community description; b) confirm that the community offers services that are required for the senior’s specific needs and budget; and c) check additional licensing and state audit information.

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

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