5881 El Palomino Dr, Riverside, CA 92509
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Meals & dining
Value for cost
We almost placed out stepfather here at Villa De Anza a couple of months ago. He ended up finding a mobile home for himself through his church. Meanwhile, Villa De Anza has given me the absolute runaround regarding the $1700 deposit check that we wrote them. [name removed], who is the head of sales, has ignored us completely. So glad we didn't end up placing our family member here with people like this running the operation.
Mom: Really like - closer to budget
It takes care of your loved one's needs. This is a decent place at a reasonable price. The communication with the staff is ok. The staff could be better at keeping me updated on any changes of my loved one. All of my feedback is based on my experience during the pandemic.
I wouldn't put my loved one here. My loved one was neglected. I feel they are using the pandemic as an excuse on the way they are treating the residents. The communication isn't what it should be with the families. If you don't love what you do, find another job. Honor you father and mother so your days will be long. We should be advocates for our loved ones, especially when they've taken care of us all our lives.
My parent had been a resident at Villa De Anza for 4 years. During 2020 he and the other residents were separated due to COVID but he still got it. The staff were then afraid of getting it so they would not respond to his calls for help to the toilet, need of food/water or general assistance. He died. It's not just that they were afraid but that they didn't care. They were more interested in our family cleaning out his room to make way for another victim.
We were not happy with Villa De Anza at all. I had my stuff moved in and I had to end up going to the hospital and I had to move into a nursing home after surgery. I never slept here and they charged me whole month of rent. They assured my daughter we would get a refund and that has never happened. I would never recommend this facility to anybody.
Beware of annual rent increases! Ours went up 15.5% after 9 months. Transport van does not accommodate motorized chairs.
We moved my mother in law into the facility in April 2019. At the time of contract signing, we were told that typical annual increases are between 5-7%. After 7 months there, we received notice that her rent would increase by 15.5% as of January 2020. Initially, my mother in law was happy there, and was able to partake in excursions since their van accommodated motorized chairs. The van broke down. Then, there was a change in ownership from Brookdale to Villa de Anza. While Villa de Anza does have a transport van, it does not accommodate motorized chairs. I contacted management about this issue, my email was ignored. It seems that once the residential agreement is signed, management couldn’t care less about the concerns of their elderly residents. I would not recommend moving your loved ones into this facility, especially if your loved one is living on a budget. A 15.5% annual increase is simply outrageous.
Had we not gone with the facility closer to us, my dad-in-law probably would have gone here. [Name removed] was very helpful in explaining the assessment process and getting a nurse out to assess him at his nursing home prior to his unexpectedly fast discharge. What keeps me from giving it 5 stars is that they are still in transition to a new company, so at the time, the lake that is nearby them was not yet owned by them and had a little too much algae. Once cleaned up, it will look nicer. It was still a very peaceful and scenic spot. The one-bedroom we saw was fairly spacious, although in the model we saw, the air conditioning unit was a little close to the bed. It is an older property, but other than the lake, looks mostly well-maintained and is priced at a good value compared with other communities of its size.
Very nice facility for the money. Very nice staff. Also the best shared room set up of any of the places I've visited.
We really like this affordable community. The staff are pleasant and the facility is clean and open to provide lots of natural light.
One bedroom $2,695, 576 sq ft; Deluxe $2,685, 648 sq ft. Old facility not well maintained.
I toured this facility while I was looking for a place for my loved one. Brookdale has two locations in the area and I prefer the other one. This community has a beautiful balcony but it’s not landscaped at all. The staff member who gave me the tour was fairly young and they tried very hard but they didn’t know much. They didn’t reach out to me after the tour to guide me through paperwork. The building itself didn’t seem as safe and the residents would just walk around outside. It needs to be more secure
The director of sales, [Removed], is terrific. Very professional, knowledgeable and helpful. The prices at this community are very affordable. Worth taking a look at. My rating is based on my phone conversation with [Removed].
I toured this facility while looking for a place for my Father. The building itself looked wonderful and the staff seemed very responsive. The residents all looked happy and the food looked great. However, the maintenance needed some help. There was broken wood on the railings and the handrails in the showers were just towel bars bolted to the wall. I was really concerned that if my dad moved in, he would get really hurt. I would not recommend this facility to other families.
My mother is very happy living here and comfortable as well. The staff is knowledgeable and competent. We have had no problems with any one. There seems to be no problem with the facility’s cleanliness either. Everything is very neat and organized. They typically assist with laundry and take out the trash weekly. The food that is offered there has great menu options with large portions. My other has had a few complaints whether it is too much food or a bit cold, but she does have to the option to speak with the kitchen staff to try to accommodate her. It seems that they offer everything with activities. They have bingo, movies, an excellent library, a walking path near the grounds, and numerous outing events. I would recommend this location to families looking into various options.
Overall, things have been pretty well. My dad and I toured here (before deciding to move him in) and at first glance, the tour did not go well. I think it was mainly because the girl that gave us the tour was a little bit inexperienced. I’ve had a few growing pains with them that we’re still trying to work through. They’re a little slow going to get things done maintenance wise, I have to tell them a couple of times to get things done, but overall the people are nice and the place is nice. The food seems to be pretty decent and the dining area resembles a restaurant, but the food tends to be a little on the soft side. They give you a menu and you have 4 choices for each meal to choose from, except breakfast – for breakfast, you just tell them what you want, even if it isn’t on the menu, and they’ll make it for you. And if you don’t like the options that you’re given, they’re more than willing to make you something else. The staff is easy to communicate with and very, very pleasant. When I take my dad out and bring him back, they always greet him like they’re excited that he’s back. It’s very sweet. They’ve always addressed him by his name and he doesn’t walk past anybody that doesn’t greet him. The medication room, I think, needs a bit of up training. There doesn’t seem to be good communication, things seem to be a bit outdated, and they definitely need to work on that because it feels like anytime something is new or changing, they can’t keep up. Whenever he pushes a button for help, they seem to respond pretty quickly. I timed it once and it took someone 4 minutes to get to him and he lives on the second floor. The cleanliness is great and the grounds itself are immaculate. They clean his room once a week on Thursdays and I’ve never gone into his room and had any complaints. There’s a general pricing for rent for the room and then small extra charges for things that might be needed like helping with medicine. Overall, I’m fairly pleased with it and I would recommend them with the caveat that the medication room really does need some help.
We toured a few places and my mom really felt a peace and comfortable here at Brookdale Riverside when she walked into her room and knew this was a right fit. The food is great and she does have a small fridge to have her own snacks. They have a bus that takes them to church and that is important to her. They maintain the garden area very well and it stays clean inside too. She has a beauty salon in the community that she takes advantage of. Then most important also it was close to me so I can visit frequently.
My dad is doing okay and he is enjoying the community very much. It is kept clean and well set up for the residents. I have had some very good meals with my dad and he likes the meals too.
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