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141 North Rd, Highland, NY 12528
7 reviews
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Judy Breed
-
Family/friend
4.5
My Dad Loves This Place
My Dad is happy to be in Valley Vista. I visited him twice during the Covid-19 oubreak as I really worried about him. They took care of him well and there are no Covid-19 cases over here at all. I understand that visitors can only see their loved ones outside the window at this point, it protects all redidents. They did great job.
About the facility Valley Vista
Valley Vista in Highland, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
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Amenities at Valley Vista
Healthcare Services
- Diabetic Care
- Memory Care
- Non-Ambulatory Care
- Staffing & Ancillary Services
- Incontinence Care
- Medication Management
Meals & Dining
- Meals Provided
- Low / No Sodium
- No Sugar
- Restaurant Style Dining
- Gluten-free
Room Amenities
- Air Conditioned
- Wheelchair Accessible Showers
- Bath Tubs
Community Amenities
Common areas
- TV Lounge
- Library
- Indoor Common Areas
- Outdoor Common Areas
- Outside Patio
Recreational areas
- Piano or Organ
Services
- Housekeeping
- Beautician
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Trivia Games
- Catholic Services
- Birthday Parties
- Tai Chi
- Reminiscence Programs
- Pet-focused Programs
- Activities Off-site
- Holiday Parties
- Activities On-site
- Devotional Activities Offsite
- Live Musical Performances
- Other Religious Services
- Day Trips and Outings
Compare
Valley Vista
141 North Rd, Highland, NY 12528
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Review score not available
9.2
Review score
20 reviews
9.2
Review score
20 reviews
5 star
85%
4 star
5%
3 star
5%
2 star
5%
1 star
0%
8.8
Review score
52 reviews
8.8
Review score
52 reviews
5 star
44%
4 star
23%
3 star
19%
2 star
6%
1 star
8%
8.5
Review score
10 reviews
8.5
Review score
10 reviews
5 star
50%
4 star
10%
3 star
40%
2 star
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1 star
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Studio
--Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Memory Care, Adult Day Services, Residential Care Home
Reviews
for Valley Vista
A Place for Mom has scored Valley Vista with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Valley Vista has 7 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.5
Friendliness
3.5
Care Services
3.5
Staff
Meals & Dining
Activities
3.5
Value for Cost
3.5
A Place for Mom has scored Valley Vista with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Valley Vista has 7 reviews with an average "overall experience" of 3.5 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
Judy Breed - Family/friend
Assisted Living
May 5, 2020
My Dad Loves This Place
My Dad is happy to be in Valley Vista. I visited him twice during the Covid-19 oubreak as I really worried about him. They took care of him well and there are no Covid-19 cases over here at all. I understand that visitors can only see their loved ones outside the window at this point, it protects all redidents. They did great job.
anonymous - Family/friend
Assisted Living
May 1, 2020
Great Service and Management
My grandma really enjoying being here. We visited her during this difficult time, and we were really impressed with the great management and service that Valley Vista gave. There is ZERO COVID-19 case here during the entire outbreak so far; all essential medical supplies are sufficient. Staff wear medical masks all the time.
Grandma told us it is a wonderful place, great meals, nice people and fun activities. She feels like on vacation. We are so grateful to see grandma is healthy and happy here.
Estelle Wilson - Family/friend
Assisted Living
May 1, 2020
Great Service and Management
My grandma really enjoying being here. She is 90 years now. We recently visited her during this difficult time, and we were really impressed with the great management and service that Valley Vista gave. We didn't enter this time but we learnt that there is ZERO COVID-19 case at Valley Vista during the outbreak so far; all essential medical supplies are sufficient. Staff wear medical masks all the time.
Grandma told us it is a wonderful place, great meals, nice people and fun activities. She feels like on vacation. We are really grateful to see grandma is healthy and happy at Valley Vista. I highly recommend this place for your loved ones.
anonymous - Toured community
Assisted Living
December 13, 2019
I found this facility worn out, shabby, and dirty. Frankly I was shocked at the condition, given they charge more than [community name removed] for a private room, [Community name removed]is very nicely furnished, and CLEAN! I would never send my mother here.
Helen Chors - Family/friend
Assisted Living
December 5, 2018
Invaluable Assistance!
The staff were really helpful when my husband needed assistance with his father-in-law. Valley Vista was the right place that provides more professional, personable & caring staff.
When there was an issue, tech device or caring needs, the staff tried their best to satisfy the needs of my husband's father-in-law, they always found good solution timely. Last time when my husband and I were visiting him, there was a problem with the internal calling system, their tech staff coordinated with the calling device company right away while another two staff took care of his shower needs.
Not only was their assistance invaluable to us but we learned a lot about how we could better take care of and understand what he was going through at the time.
anonymous - Family/friend
Assisted Living
January 23, 2018
Bumpy beginning but they are working things out
I ended up picking this community for my Mother because it matched up perfectly with her needs. She has only been here for a month and all of the staff members are very friendly and nice. However, in the beginning, there were a few issues. All of the call buttons didn’t work and it was a system wide problem. They are allegedly looking into a new company for the call buttons. The other problem is there is no heat. They made a temporary solution by using a lot of portable heaters while they get the normal heat fixed. I would recommend this facility to other families.
anonymous - Family/friend
Assisted Living
October 18, 2017
Horrible facility!
We made a huge mistake sending my Mom here. She did not receive a shower or get laundry service for the first two weeks. I witnessed an aide yelling at a resident who did not receive his medication. Two male residents fighting in the dining room. [Removed]
A rash was downplayed by staff. We moved her to another facility and they discovered she had scabies. Two other Valley Vista residents were moved to the same facility, they are all in isolation because of their exposure...
Management and staff are distant and uncaring. DO NOT SEND YOUR LOVED ONES TO THIS FACILITY!!
Viewing 1-7 out of 7 reviews
Neighborhoods around Valley Vista
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Frequently Asked Questions about Valley Vista
Valley Vista offers 1 Bedroom and Semi-Private. Learn more.
Call (845) 691-7400 to reach a resident at Valley Vista.
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Other Senior Housing in Highland, NY
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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