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[name removed] is an outstanding manager. [name removed] goes over and above everything that is asked of her. And [name removed], the receptionist, is always courteous and more than helpful when I show up. My loved one seems happy with the meals, and there are always activities going on. I'm thoroughly pleased.... Read more
Choose award-winning care with Valley Crest Memory Care, managed by Pacifica Senior Living. This community is purposely designed to drive the highest quality of life for all residents with a compassion-filled environment and a sun-soaked campus with plenty to enjoy.
With a dedicated, 24-hour staff and a secure, landscaped courtyard allow your loved one to safely stroll the campus’ beautiful grounds to their liking. Knowledgeable caregivers, a specialized memory care program, and assistance with wide-ranging activities of daily living (ADLs) ensure that your loved one will have access to the care they need.
In the dining room, residents can enjoy delicious meals in an inviting restaurant-style atmosphere. After satisfying, nutritious meals, residents can explore all the engaging things their home has in store.
Cascading melodies from the piano room, craft workshops, tending to plants in raised garden beds, day outings, and more showcase how Valley Crest Memory Care has something to bring enrichment and fulfillment to every resident.
Valley Crest Memory Care offers shared and private studio apartment floor plans that can feature private bathrooms, wheelchair-accessible features, and helpful handrails.
To explore the licensing information and compliance histories of senior living communities in the state of California, visit the...
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Total monthly costs depend on room type, select services, and the level of care needed.
Reduces entrance fees required upon move in
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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[name removed] is an outstanding manager. [name removed] goes over and above everything that is asked of her. And [name removed], the receptionist, is always courteous and more than helpful when I show up. My loved one seems happy with the meals, and there are always activities going on. I'm thoroughly pleased.
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Excellent service. Good people!
Response from Valley Crest Memory Care
October 30, 2021We appreciate your positive review about your recent experience with us!
A+. -Very clean and welcoming -Quality service -Caring staff The people here are friendly and helpful
Response from Valley Crest Memory Care
October 30, 2021Catherine D, we're happy to hear you had such a positive experience with our team!
The support and information from [name removed] (community marketing rep) has been awesome!
Response from Valley Crest Memory Care
October 30, 2021Brian D, thank you for sharing your positive experience!
Tour of facilities, met staff, got questions answered. Very friendly!
Response from Valley Crest Memory Care
October 30, 2021We appreciate your positive review about your recent experience with us!
[Name Removed] and [Name Removed] were absolutely amazing in helping with the paperwork and my aunt's transition into Valley View Memory Care. They were professional, polite, and went above and beyond to make this a seamless transition.
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Response from Valley Crest Memory Care
October 30, 2021Michelle G, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
Do not put your loved one here. The staff was fine except for the director. She didn't call me to tell me that my loved one had a fall. She called to ask me for some medical history, but did not say that the ambulance was there. I called Valley Crest to check on him, and they said they couldn't tell me anything, that the director was on the phone. I called every half hour and got the same response, that the director was still on the phone. So finally I came down there. When I got there, it took them 10 minutes to answer the door, and they told me she had already gone home and that nobody there was in charge. Only then did they tell me that my loved one had been taken to the hospital via ambulance. After he got out of the hospital, I took him home and would not bring him back to Valley Crest. The hospital determined he fainted because he had low pressure and was dehydrated. So I strongly question what kind of care was he receiving at Valley Crest. With Covid going on, it's hard to say what Valley Crest is like usually. Maybe it's a good place otherwise, but the experience I had personally was terrible.
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Response from Valley Crest Memory Care
October 30, 2021We would like the opportunity to investigate your feedback further. Please could you contact me at pacificasocial@gmail.com or call our team at (760) 552-8589? We’ll work with you to resolve any issues as quickly as possible.
The best facility for your loved ones. The staff is the best.
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Response from Valley Crest Memory Care
October 30, 2021Diana King, thank you for your kind review; we are happy to pass along your comments to the team here at Valley Crest Memory Care!
The staff is compassionate and caring with smiles to carry their day.
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Response from Valley Crest Memory Care
October 30, 2021We appreciate your positive review about your recent experience with us!
Valley Crest has been so lively and we are glad they were here to care for our dear husband/father. They are just fabulous.
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Response from Valley Crest Memory Care
October 30, 2021Karen Illehren/donna Siegel, we're happy to hear you had such a positive experience with our team!
Great care provided to patients. True respite time, great staff to help assist us.
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Response from Valley Crest Memory Care
October 30, 2021Guadalupe Ayon, thank you for your kind words and this wonderful review!
Staff was very friendly and helpful. Able to give assistance when needed and remembered my name.
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Response from Valley Crest Memory Care
October 30, 2021Aaron Waters, we're happy to hear you had such a positive experience with our team!
They seem to have enough people to help your loved one.
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Response from Valley Crest Memory Care
October 30, 2021Anna And Richard Hall, thanks for your praise and kind comments about our team.
Great job
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Response from Valley Crest Memory Care
October 30, 2021John Williams, thanks for your praise and kind comments about our team.
They were amazing!
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Response from Valley Crest Memory Care
October 30, 2021Stephanie Hammond, thank you for your kind words and this wonderful review!
Visiting this community 2 times a week for the last 6.5 years I've grown to know these caregivers, staff, and administration now personally and I love the way these people care for their resident often like family. They make their environment fun and positive, their's endless energy and professionalism. Recommend this facility to many families.
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Response from Valley Crest Memory Care
October 30, 2021Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Valley Crest Memory Care. Thank you again, we hope you have a wonderful day!
I would tell others that I think our case was different because we moved in right in the middle of the pandemic. He had to be quarantined in the back room and that is what is accounting for the lower scores. He passed away before he was able to go into the facility. I would still recommend based off of what we saw it would be like in normal circumstances.
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Response from Valley Crest Memory Care
October 30, 2021Your review is very concerning to us. We would appreciate if you would contact our community by calling (760) 552-8589 to speak with our Executive Director about your recent experience.
[Name removed] was always a shining star. He held different positions with different responsibilities but was always willing to listen and help. Many of the caregivers treated my mom as a special "grandma". It has been over a year since my mom passed and I still think of this place fondly.
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Response from Valley Crest Memory Care
December 30, 2021Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Valley Crest Memory Care. Thank you again, we hope that you have a wonderful day.
My mother was a resident here for almost 4 years. There were ups and downs but overall she was well taken care of. When problems did arise the facility was quick to fix it. Finding caring staff to care for people with all levels of dementia seems to be an ongoing mission here.
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Response from Valley Crest Memory Care
December 30, 2021Hi, thank you very much for taking the time to leave us this positive review for our team at Valley Crest Memory Care. We appreciate it & so do our other reviewers at APlaceForMom. We hope to see you again soon!
My mom has moved into Valley Crest Memory Care. It is good and the staff members are very friendly and very helpful. We toured it before COVID started and it all looked good.
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Response from Valley Crest Memory Care
December 30, 2021Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Valley Crest Memory Care. Thank you again, we hope you have a wonderful day!
See what the neighborhood has to offer and what’s nearby:
Valley Crest Memory Care offers Studio and Semi-Private. Learn more.
Valley Crest Memory Care has received an average review rating of 4.5 based on 82 reviews. See all reviews.
Call (760) 242-3188 to reach a resident at Valley Crest Memory Care.
To reach a resident at Valley Crest Memory Care call: (760) 242-3188
4.6
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4.5
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3.8
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Private, Semi-Private, Studio
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5.0
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4.0
(1 review)Private, Semi-Private
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5.0
(1 review)Private, Studio
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4.3
(3 reviews)Private, Semi-Private, Studio
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3.5
(4 reviews)Private, Semi-Private, Studio
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.