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Truewood by Merrill, Oceanside

3500 Lake Boulevard, Oceanside, CA 92056

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anonymous - Loved one of resident/client
5.0
Great experience, friendly staff.

Everything gets 5 stars minus the food, my mother says that is more like a 3. It's a very nice and clean facility with a lot to offer. They also have a very friendly and helpful staff. They are always looking out for my mom and show genuine concern for her.... Read more

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About the facility Truewood by Merrill, Oceanside

Come experience a relaxing retirement at this beachside community. Soak in the California sun, walk the historic pier, or explore the nearby shops. The Tuscan-style community offers a comfortable, luxurious environment with resort-like amenities and exceptional services. Beautiful palm trees and charming fountains adorn the courtyard, providing a serene atmosphere to stroll or kick back.

This tranquil community is a proud member of Merrill Gardens — a fifth-generation family company that understands the importance of providing a family-like atmosphere for retirement. With roots dating back to the 1890s, you can trust them to care for your loved one. Choose from a variety of retirement options that meet unique needs and lifestyles. Merrill Gardens at Oceanside currently offers independent living, assisted living, and memory care options.

Community Amenities and Services

To help residents lead fulfilling lifestyles built around their pleasures and hobbies, the incredible activities calendar is catered to their interests. From fitness classes and game nights to TED talks and cooking classes, the community is dedicated to keeping residents active and engaged in every way. With the ever-changing calendar, the only complaint seems to be that residents don’t have enough time to partake in each activity! Residents can also enjoy...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Truewood by Merrill, Oceanside is a community within Merrill Gardens properties. See all Merrill Gardens communities.

Pricing for Truewood by Merrill, Oceanside

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Truewood by Merrill, Oceanside

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit
Uncovered Parking

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Billiards Lounge
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

Farsi
Filipino
Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews

for Truewood by Merrill, Oceanside
3.8(41 reviews)
Write a Review

Cleanliness

3.8

Friendliness

3.7

Meals & Dining

3.0

Care Services

3.5

Activities

3.7

Staff

5.0

Value for Cost

3.7

Overall Experience
18
10
8
1
4
Date Submitted
5
8
9
Reviewer
1
20
20
0
Care Received
4
34
0
1-20 of 41 reviews
Sort by

5.0
anonymous - Loved one of resident/client
Assisted Living
November 4, 2022
Verified Review
Great experience, friendly staff.

Everything gets 5 stars minus the food, my mother says that is more like a 3. It's a very nice and clean facility with a lot to offer. They also have a very friendly and helpful staff. They are always looking out for my mom and show genuine concern for her.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Truewood by Merrill, Oceanside

November 10, 2022

Thank you so much for taking the time to leave us this review! We appreciate your feedback and have passed it on to the team. Please don't hesitate to reach out if you ever need anything.


5.0
Ann - Loved one of resident/client
Independent Living
November 3, 2022
Verified Review
Happy with the choice

We chose Truewood by Merrill Oceanside because the staff seemed to be very attentive, friendly and warm. Within 2 months all administration changed. There is all new staff and the new management seems to be very engaged, but with the rising cost of food they were trying to not raise the monthly rents so they have cut back on some of the choices for dining. She has an alcove studio so when you walk in you do not see into the bedroom which is great. It is close to the dining room and lobby and is on the ground floor. She pays 1800 a month which includes the room, food, and weekly housekeeping. Overall she has been very happy and would absolutely recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5

Response from Truewood by Merrill, Oceanside

November 7, 2022

Hi Ann, thank you so much for taking the time to leave us this review! We greatly appreciate hearing you are happy with choosing Truewood by Merrill, Oceanside. Please don't hesitate to reach out if you ever need anything.


5.0
Ann - Loved one of resident/client
Independent Living
November 2, 2022
Verified Review
Happy with the choice

We chose Truewood by Merrill Oceanside because the staff seemed to be very attentive, friendly and warm. Within 2 months all administration changed. There is all new staff and the new management seems to be very engaged, but with the rising cost of food they were trying to not raise the monthly rents so they have cut back on some of the choices for dining. She has an alcove studio so when you walk in you do not see into the bedroom which is great. It is close to the dining room and lobby and is on the ground floor. She pays 1800 a month which includes the room, food, and weekly housekeeping. Overall she has been very happy and would absolutely recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
August 24, 2022
Verified Review
tour review


5.0
anonymous - Loved one of resident/client
Assisted Living
June 13, 2022
Verified Review
Our experience so far

We chose Truewood by Merrill Oceanside because of the location of the room he was able to get and we really liked the room itself as well. They could really improve on the food, that is all the residents have to look forward to. I think they recently lost their chef. My loved one says that it is dry and overcooked. Overall I would recommend the facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

5

Value for Cost

4

Response from Truewood by Merrill, Oceanside

June 14, 2022

Hi there, thank you for taking the time to leave us this review. We are happy to hear that you would recommend Truewood to others.


4.5
anonymous - Toured community
Assisted Living
June 1, 2022
Verified Review
Tour experience

We really liked Truewood by Merrill Oceanside a lot, it was a toss up between them and another facility. The staff were all awesome and gave us a really good tour. This facility is comparable to the one we chose, I can't even tell you why we went with the other one over Truewood. Either facility would have been a great choice.

Response from Truewood by Merrill, Oceanside

June 1, 2022

Hi there, thank you for taking the time to leave us this review. We are happy to hear that we were in consideration and that you found a great place to call home elsewhere.


5.0
anonymous - Toured community
Independent Living
May 17, 2022
Verified Review
Tour experience

I was very impressed by Truewood my Merrill Oceanside. The facility itself and the ambiance was very nice. The location was great for our family too. This was our second option.

Response from Truewood by Merrill, Oceanside

May 19, 2022

Hi there, thank you for taking the time to leave this review! We appreciate it.


5.0
anonymous - Toured community
Memory Care
April 5, 2022
Verified Review
Tour experience

Truewood Oceanside was the first place that I toured and all of the people were very nice. The food was excellent and the price point was comparable as well. The only downside was the rooms were too small and they did not have their own private bathrooms. If it were not for that, this would have been our first choice.

Response from Truewood by Merrill, Oceanside

April 5, 2022

Thank you for taking the time to leave us this review!


4.0
Sandra - Toured community
Memory Care
October 13, 2021
Verified Review
Our tour experience

Our family had an in person tour and we really liked Merrill Gardens, the place is beautiful, but the rooms on the memory care side were so so small. However, just for a normal intimate living setting would be great, but the memory care rooms were just to small.


0.5
Dkubitz - Loved one of resident/client
Memory Care
June 24, 2020
My fathers final days

My father moved into the independent living part in 2017. We chose MG for continuity of care .As his dementia worsened he moved to the memory care section in 2018. They seem to have a revolving door of care givers and directors who do not have the understanding and training necessary for advanced dementia patients. During the Covid quarantine when we were not able to visit my fathers condition worsened. Rather than see it for what it was he was deemed difficult to deal with and was neglected. We were NEVER notified of his worsening condition. After at least 2 falls that we know about we were finally notified (by the paramedics). I was able to see him. He had been left alone outside in direct sun. No shoes. No hat. No water. He had collapsed. He was dehydrated and disoriented. When I finally was able to get him to his room (with minimal assistance from staff) I found it filthy. No sheets on the bed. Garbage, waste, dirty clothes everywhere. Needless to say we immediately looked for and found a new home for him and had him moved within 10 days down the street to Brookdale Oceanside. It was night and day. The staff are very well trained, compassionate towards residents and family members, and treated my father with dignity. They recognized immediately that he should be on hospice. He was cared for and respected. My father was terminal. He passed away within 3 weeks of moving him. He was able to let go in a peaceful, clean, supportive environment with dignity. Not in the squalor he had been forced to live in at Merrill Gardens

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
William Lerner - Loved one of resident/client
Memory Care
June 17, 2020
Memory Care facility was neither compassionate nor communicative with family

I am disappointed and angered over how a close family member was treated by the director of the Merrill Gardens Memory Care facility. I am extremely close with my half-sisters, and when their father became a resident at MG, in 2017, I helped move him in and was very involved with his transition to the facility. He was initially part of the Assisted Living community, but by May 2018 he needed to be moved to Memory Care. This was when things started to go wrong. First off, within 2 years there have been 3 different directors of the Memory Care facility, which is a huge red flag in and of itself. The current director, [name removed], was by far the worst. I realize that patients with dementia or Alzheimer's can be very difficult to deal with, but we as a family hoped that staff would be adequately trained to deal with any problems, and the director would be both compassionate and communicative with us. She was neither. Before the shutdown caused by Covid-19, my sisters tried to have a constructive conversation with [name removed] about their father's care, but she didn't seem interested in listening to them. This might have been overlooked if he was receiving quality care, and if my family was kept in the loop about how he was deteriorating mentally. But the director failed on both counts. First off, there were staff members who became good at dealing with him; he liked them and had developed a rapport with them. For some reason, [name removed] decided to remove them from his case. I understand as a director she needs to move people around when the need arises. But difficult patients who act out because their independence is being taken from them need consistency, need to know they are dealing with the same reliable, kind people that have helped them in the past. Again, this doesn’t seem that major but it only gets worse. He fell TWICE, and the first time no one in his family was notified! The second fall was very bad; on [date removed], he was found collapsed on the patio and paramedics were called. He had been left alone on the patio for two hours! He was dehydrated, disoriented, and sunburned. And the only reason anyone in the family was notified was because the PARAMEDICS called my sister, not Merrill Gardens! Why was he left to fend for himself out in the hot sun? Bring him an umbrella to protect him! Give him a glass of water and MAKE SURE he drinks it! Coax him back into his room! Our family will be the first to admit he isn’t the easiest person to deal with; the disorientation that overwhelms him can make him angry, and sometimes he’ll even lash out. But the fact that he was just given up on, that my sisters weren’t informed of his condition, this is simply inexcusable. While there, she discovered that his room was a mess and no sheets were on his bed. By the time we finally moved him out on [date removed], it appeared that has room hadn’t been cleaned in months. From his doorway we could see other rooms benefitting from deep cleanings, but when we moved his bed we found dirty pillow cases, handkerchiefs, paper towels and giant dust bunnies, even plastic cups with old food. Also, many items of clothing went missing, including a few pairs of shoes (he had NO SHOES AT ALL when we came to move him out!). A reputable Memory Care facility MUST do a better job at taking care of the elders in its community. He now resides in a much better and more caring facility, and we would not recommend Merrill Gardens at all.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


4.0
anonymous - Loved one of resident/client
Memory Care
May 21, 2020
Verified Review
Overall, a place to consider

The staff at Merrill Gardens is constantly keeping the community maintained, whether that be touching up paint or ensuring the elevators are clean. On occasion, my parents say some of the staff is not quite as friendly as they should be, but at the same time, others are great. The care services are good, however sometimes the staff can be a little slow to respond to care requests. The community provides good activities for residents to participate in as well. Merrill Gardens is a good value for the care and services provided, however it is a little on the expensive side.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Leah Firth - Resident/client
Memory Care
September 10, 2019

Merrill Gardens is perfect for me.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
April 19, 2019

Tour guide was very personable and thorough, but the place was not easy to navigate. Parking was not close to the entrance and the star shaped hallways were confusung, even for me who doesn't have mental issues.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
anonymous - Toured community
Memory Care
June 6, 2018

Lovely facility, caring staff, spacious rooms

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


0.5
Melissa Genewich - Loved one of resident/client
Memory Care
March 19, 2018
Horrific experience...stay away!

After extensive research we chose Merrill Gardens in Oceanside for my grandmother suffering from Alzheimer's. Our experience was nothing short of a complete nightmare from the beginning. The Director of Memory Care quit the week before we moved my grandmother in. So essentially there was no oversight for the first month and shortly thereafter the head nurse was fired (probably for her incompetence that we encountered on several occassions). [Name removed], the Director of the facility was often unreachable, made excuses, and seemed ineffective. We, including my grandfather, were told not to visit her for the first week so that she could "adjust". After 5 days, we went to visit her and she had a large bruise on the side of her face that no one could explain. Over the course of the next months, my grandmother fell 5 times in common areas with no witnesses even though there were at least 6 people on duty. My grandmother often appeared dirty with greasy hair and stinky, soiled clothing. Caregivers often would be sitting in a corner of the room chatting with each other instead of caring for the residents. The only bright spot at Merrill Gardens was [name removed], who runs the activities for residents several times a week. She was fun, attentive, and interacted nicely with everyone Other than her, this facility provides an appalling level of care (including neglect and possible abuse that we experienced) that I would never subject anyone to, especially a loved one in need. And ironically, they are one of the more expensive facilities and charge a whopping $4000 one time fee just to move in. We removed her from this facility as quickly as possible. Keep your loved ones away from this place!!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


3.0
anonymous - Toured community
Memory Care
October 4, 2017
Verified Review
Residents Must be Mobile

I was scheduled to tour this community on behalf of my mother. At that time, my mother was non-weight bearing because of an accident. I called to schedule a tour and I was advised that the community did not take anyone who was non-weight bearing. I did not bother to actually go on the tour, but I feel this is an important item to note if others are looking into the community.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
anonymous - Loved one of resident/client
Memory Care
September 19, 2017
Verified Review
Great care for dad

This is a good community for my father's care. I like knowing that the community is clean and maintained. The menu is outstanding and we have liked the meals with my father. The activities are offered for him to participate and we hope he will join the other residents and participate. We do recommend this community for the care and good value for other families and their loved ones.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
August 28, 2017
Verified Review
Positive Experience

Mom enjoyed herself in the year and a half she was there. She loved the staff here they were friendly and nice. The food was good. The community was always clean and looked nice didn't have any odors or smells. Mom really had the time of her life here. It was such a great experience for her but as time went on and her dementia progressed the level of care exceeded what they could provide for her so we had to move her to another location.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Loved one of resident/client
Memory Care
August 24, 2017
Verified Review
Improvements could be made!!

My mother has recently made the move into this community and she is slowly getting adjusted. The staff could use better consistency in there quality of care that that they have been providing my mother. I have not been that impressed with the caregivers and hope to see some improvement shortly. For the most part my mom is liking the meals and I am hoping to see her get involved in some of the activities they have to offer shortly. Although there are some struggles things are going okay and I would recommend it to anyone.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


Viewing 1-20 out of 41 reviews

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Frequently Asked Questions about Truewood by Merrill, Oceanside

Truewood by Merrill, Oceanside offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Truewood by Merrill, Oceanside has received an average review rating of 3.8 based on 41 reviews. See all reviews.

Call (760) 414-9411 to reach a resident at Truewood by Merrill, Oceanside.

To reach a resident at Truewood by Merrill, Oceanside call: (760) 414-9411



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.