About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
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Truewood by Merrill, Cottonwood Heights

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7235 S Union Park Ave, Cottonwood Heights, UT 84047

9.0
Review score
91 reviews
Add review
9.0
Review score
91 reviews
5 star
52%
4 star
29%
3 star
9%
2 star
7%
1 star
3%
See all reviews
8.8
Review score
2459 reviews
65 facilities
For pricing & availability:
(866) 374-4058
Truewood by Merrill, Cottonwood Heights
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Truewood by Merrill, Cottonwood Heights outdoor common area
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55 Floor plans available
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Connie Ford
-
Family/friend
5.0
Recommendation of Truwood by Merrill.
The facility was very nice and the memory care techs were amazing. The staff liked their jobs which showed in the loving care they provided to the residents. The food is fabulous. I highly recommend this facility to anyone that needs care for aging parents or family members.

About the facility
Truewood by Merrill, Cottonwood Heights

Truewood by Merrill, Cottonwood Heights features a stately design with warm touches that welcome residents home. Nestled along Little Cottonwood Creek, residents can enjoy the sounds of the trickling creek during afternoon strolls or while dining outdoors. The community offers independent living, assisted living, and memory care options designed to help each resident lead the lifestyle they need and desire.

At Truewood by Merrill, Cottonwood, residents get to enjoy a peaceful lifestyle within a safe, gated community, without straying far from the city’s attractions. There are several local eating establishments for dining, stores for shopping, and parks for hiking or strolling. The on-site community also provides an extensive range of amenities and activities to keep residents engaged and active — just see for yourself!

Truewood by Merrill, Cottonwood Heights Amenities and Services

The independent living option is perfect for individuals who are looking to live independently but want the security of having help available when needed. Residents can benefit from regular services such as housekeeping, home maintenance, and cooking. Household chores are taken care of, so residents can spend time enjoying the amenities.

Assisted living residents enjoy the same services along with personalized care. Team members gladly provide assistance with activities of...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Truewood by Merrill, Cottonwood Heights

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Truewood by Merrill, Cottonwood Heights

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Truewood by Merrill, Cottonwood Heights outdoor common area
Truewood by Merrill, Cottonwood Heights

7235 S Union Park Ave, Cottonwood Heights, UT 84047

Sunrise of Sandy
Sunrise of Sandy

2130 East 9400 South, Sandy, UT 84093

Legacy Village of Sugar House community exterior
Legacy Village of Sugar House

1212 E Wilmington Ave, Salt Lake City, UT 84106

Twin Oaks Assisted Living and Memory Care
Twin Oaks Assisted Living and Memory Care

654 E 3300 S, South Salt Lake, UT 84106

9.0
Review score
91 reviews
9.0
Review score
91 reviews
5 star
52%
4 star
29%
3 star
9%
2 star
7%
1 star
3%
9.9
Review score
90 reviews
9.9
Review score
90 reviews
5 star
78%
4 star
14%
3 star
6%
2 star
2%
1 star
0%
9.8
Review score
44 reviews
9.8
Review score
44 reviews
5 star
86%
4 star
7%
3 star
7%
2 star
0%
1 star
0%
9.8
Review score
25 reviews
9.8
Review score
25 reviews
5 star
84%
4 star
12%
3 star
4%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Truewood by Merrill, Cottonwood Heights

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Medication Management
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • High Acuity Care

Meals & Dining

  • Gluten-free
  • Vegetarian
  • Special Dining Programs
  • Professional Chef
  • Vegan
  • Low / No Sodium
  • International Cuisine
  • Room Service
  • Meals Provided
  • Kosher
  • No Sugar
  • Guest Meals
  • Anytime Dining
  • Restaurant Style Dining

Room Amenities

  • Kitchenette
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Ground Floor Units
  • Air Conditioned
  • Bath Tubs
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Library
  • Barber Shop
  • Indoor Common Areas
  • Beauty Salon
  • TV Lounge
  • Meeting Room
  • Outside Patio
  • Outdoor Common Areas
  • Central Fireplace

Recreational areas

  • Game Room
  • Billiards Lounge
  • Raised Garden Beds
  • Fitness Center
  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Brain fitness / Dakim
  • Wine Tasting
  • Holiday Parties
  • Day Trips and Outings
  • Intergenerational Programs
  • Mormon/LDS Services
  • Tai Chi
  • Reminiscence Programs
  • Catholic Services
  • Activities Off-site
  • Sensory-based Programs
  • Gardening Club
  • Yoga / Chair Yoga
  • Dances
  • Community Service Programs
  • Activities On-site
  • Stretching Classes
  • Live Well Programs
  • Trivia Games
  • Devotional Activities Offsite
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Live Musical Performances
  • Happy Hour
  • Pet-focused Programs
  • Cooking Classes
  • Live Dance or Theater Performances
  • Devotional Activities On-Site
  • Birthday Parties
  • Art Classes

Reviews

for Truewood by Merrill, Cottonwood Heights

9Review score91 reviews
9.0
Review score
91 reviews
5 star
52%
4 star
29%
3 star
9%
2 star
7%
1 star
3%
Merrill Gardens
8.8
Review score2455 reviews65 communities
Write a review
A Place for Mom has scored Truewood by Merrill, Cottonwood Heights with 9 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Truewood by Merrill, Cottonwood Heights has 91 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.3
Friendliness
4.3
Care Services
4.2
Staff
4.5
Meals & Dining
3.8
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Truewood by Merrill, Cottonwood Heights with 9 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Truewood by Merrill, Cottonwood Heights has 91 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Merrill Gardens
8.8
Review score2455 reviews65 communities
Logo for Merrill Gardens
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 91 reviews
Kim - Family/friend
Assisted Living
June 10, 2024
5.0
Verified Review
Review for Truewood by Merrill, Cottonwood Heights
Truewood is a great place. My Aunt likes living there alot and has made friends. She wishes the food was better.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Cottonwood Heights
June 15, 2024
Hi Kim, thank you so much for taking the time to leave us this review! And thank you for the feedback about the food. Please don't hesitate to reach out if you ever need anything.
Connie Ford - Family/friend
Memory Care
May 24, 2024
5.0
Recommendation of Truwood by Merrill.
The facility was very nice and the memory care techs were amazing. The staff liked their jobs which showed in the loving care they provided to the residents. The food is fabulous. I highly recommend this facility to anyone that needs care for aging parents or family members.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Cottonwood Heights
June 6, 2024
Hi Connie, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
May 6, 2024
4.0
Verified Review
Recommended
My father was at Truewood by Merrill Cottonwood Heights for only 2 weeks before he passed, so I can't comment on a lot. The gal who we originally signed our contract with was fantastic. All the other staff interactions were pleasant, as well. The facility provided as positive of an experience as possible as my father was transitioning. The only negative experience was that we ran into some "struggles" with getting the facility to return our pro-rated refund. Nonetheless, I would still recommend them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Value for Cost
4
Response from Truewood by Merrill, Cottonwood Heights
May 15, 2024
Hi there, our condolences go out to you and your family. Thank you for taking the time to leave us this review, and please let us know if there's anything you need moving forward.
LS - Family/friend
Assisted Living
March 27, 2024
3.0
Verified Review
Currently Understaffed
It's been up and down. A wonderful few months and then staff changes, then it's downright scary. Very inconsistent. The first 6 months were great and would have been all 4-5 s. The director and staff changed in November after that, not good. Started getting a little better, the last month. As assisted living goes (person doesn't need much help) it's fine currently. But an unhealthy person should not live there because currently they do not have a nurse (he left with most of the staff) they say they're still looking, but it's been 4 months. My mom gets transportation back and forth to meals and her medicine dispense twice a day and that is [amount removed] extra a month so [amount removed] a month! Luckily she has home health and they help her out.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
2
Response from Truewood by Merrill, Cottonwood Heights
March 30, 2024
Thank you for reaching out regarding these concerns. We hear your concerns about the recent turnover, and would like to continue the conversation about your experience. Please email us at shilpap@merrillgardens.com with your preferred contact information and we’ll reach out to you.
IVC - Family/friend
Assisted Living
February 23, 2024
4.0
Verified Review
Review for Truewood by Merrill, Cottonwood Heights
I loved the managers. Always had time for questions and knew all the residents well. The gentleman who worked with her medications was on top of things. The only thing she had issues with was that their was not enough variety in food, and actually, it was not attractive to look at. Same old thing every week. There was a turn over alot on aids but the ones that were there thru everything were kind and patient to her and us as well.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Truewood by Merrill, Cottonwood Heights
February 27, 2024
Hi there, thank you for taking the time to leave us this review! Please let us know if we can do anything else moving forward.
Anonymous - Family/friend
Memory Care
February 7, 2024
3.0
Verified Review
Optimistic for the future.
They have a new Executive Director and things are improving. The staff that work there are extremely caring. My answers would have been very different a month ago!
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Truewood by Merrill, Cottonwood Heights
February 8, 2024
Hi There, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
August 8, 2023
4.0
Verified Review
Review for Truewood by Merrill, Cottonwood Heights
I would recommend them. It was positive. The staff was very attentive, however they were having some staffing problems that began to slow service, especially in the meals area.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Truewood by Merrill, Cottonwood Heights
August 9, 2023
Thank you for taking the time to leave us a review! Your feedback is appreciated and we have made sure to share it with our community team. Please don't hesitate to reach out if you ever need anything.
Kim - Family/friend
Assisted Living
July 27, 2023
4.0
Verified Review
Review for Truewood by Merrill, Cottonwood Heights
I would recommend. They have been great to work with. They have had issues with keeping EVS. My family members' room has not been cleaned every week and I feel like we are paying for that so we should get it. The staff is very friendly and I think my loved one is being well cared for. She wishes the food was better. We picked the place because of cost and the fact that they had room for her and took her in quickly
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
3
Response from Truewood by Merrill, Cottonwood Heights
July 31, 2023
Hi Kim, thank you for taking the time to leave us a review! We greatly appreciate your feedback and have made sure to share it with our community team. Please don't hesitate to reach out if you ever need anything.
S - Toured community
Assisted Living
July 25, 2023
4.0
Verified Review
tour review
Our family had an in person tour with Truewood by Merrill, Cottonwood Heights and we thought it was a great tour experience but because of the location it was just not going to be a good fit for our loved one and family.
Response from Truewood by Merrill, Cottonwood Heights
July 31, 2023
Thank you for taking the time to leave us a review! Although our community was not the right fit for your family, we appreciate your feedback. Please don't hesitate to reach out if you ever need anything.
VC - Family/friend
Assisted Living
April 25, 2023
4.0
Verified Review
Review for Truewood by Merrill, Cottonwood Heights
We picked this community because of [name removed] from A Place for Mom. It was a really hard decision, but really quickly, my family member realized she was being given good care and that's what mattered more than anything. I would recommend to others.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Kim H - Family/friend
Assisted Living
December 8, 2022
5.0
Verified Review
Peace of mind and happy heart
They are amazing. Every single staff knows my mom by name. Even the waiters. As soon as you walk in they know her story and everything about her. The staff is the happiest staff that I have ever encountered. The level of care given for the price is unbelievable. The quality of care given is even better. I would 100% recommend Truewood by Merrill Cottonwood Heights to anybody who is looking for their loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi Kim, thank you for taking the time to leave us this review.
WL - Family/friend
Assisted Living
October 18, 2022
4.0
Verified Review
Friendly Staff
We picked this community because it was close to home, and the first community that we checked out. There needs to be more activities, available for the residents.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
3
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi There, thank you for taking the time to leave us this review.
anonymous - Family/friend
Assisted Living
September 29, 2022
4.5
Verified Review
Our families experience
We had a good experience at Truewood Coottonwood Heights. My mom was only there for a month and 3 days. She passed away at 102 and 3/4 years old. She claimed that she was 103! Her leave taking was peaceful. Everyone there was very upbeat and nice. We especially liked the nurse/healthcare director [name removed] and the aide [name removed] Cottonwood Creek runs through the property which is one reason my mom chose it.
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi There, thank you for taking the time to leave us this review.
Marci H - Family/friend
Assisted Living
September 27, 2022
5.0
Verified Review
Truewood Review
Truewood By Merrill Cottonwood Heights gets 5/5 stars. They are great, wonderful, and amazing at everything.
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi Marci, thank you for taking the time to leave us this review.
Lynn - Family/friend
Assisted Living
August 15, 2022
4.0
Verified Review
Comfortable Value
Everything has been pretty good. Except the food is not always good. So I'm having to bring in frozen dinners to have in his freezer just in case he just can't eat what they're serving because it's not prepared well. That being said, for the price, you can't even rent just a room in the area. In addition to the room, he's getting care, transportation, food, and activities. So it's a good value. The staff have been very helpful. And the room is comfortable and seems to be well maintained.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
4
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi Lynn, thank you for taking the time to leave us this review.
anonymous - Toured community
Assisted Living
June 13, 2022
5.0
Verified Review
We toured with Truewood by Merrill Cottonwood Heights and overall had a great experience with them. The reason we did not go with this facility was just due to the bigger size. We were looking for a smaller facility that had less residents since our loved one is more shy.
Response from Truewood by Merrill, Cottonwood Heights
June 14, 2022
Hi There, thank you for taking the time to leave us this review.
anonymous - Family/friend
Assisted Living
May 26, 2022
3.5
Verified Review
Truewood review
Our loved one is starting to like the meals more and more everyday since moving in. We liked it right when we first got there and their prices were a lot more reasonable then other communities in the area
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3.5
Activities
4
Value for Cost
5
Response from Truewood by Merrill, Cottonwood Heights
May 26, 2022
Hi There, thank you for taking the time to leave us this review.
anonymous - Family/friend
Assisted Living
February 4, 2022
4.0
Verified Review
Highly recommend
We chose Truewood by Merrill because when we met with [name removed] we felt comfortable with her and with putting mom here. Their adherence to the Covid protocols are great and they are doing their best to keep the residents as safe as possible. I would recommend this facility to other families looking.
Cleanliness
5
Friendliness
5
Care Services
4.5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi There, thank you for taking the time to leave us this review.
J P - Family/friend
Memory Care
February 1, 2022
4.0
Verified Review
Look here first
I would say to check out this community first. It may not be the most upscale but it is clean, safe and everything that I was looking for to place my loved one. l I am very confident in them taking care of my loved one.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi JP, thank you for taking the time to leave us this review.
anonymous - Toured community
Assisted Living
October 19, 2021
2.0
Verified Review
My tour review
This community was not very nice to me on the memory care side, This was not what we were looking for or adequate to our needs.
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi There, thank you for the honest feedback.
Viewing 1-20 out of 91 reviews

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around Truewood by Merrill, Cottonwood Heights

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Truewood by Merrill, Cottonwood Heights

Truewood by Merrill, Cottonwood Heights offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Truewood by Merrill, Cottonwood Heights 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (801) 568-9909 to reach a resident at Truewood by Merrill, Cottonwood Heights.

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Welcome to Crescent Senior Living, winner of the 2021 National Health Care Association’s Silver Award for Quality Care, and the 2022 Pinnacle Customer Service Experience Award where quality care meets living independently. Our beautifully designed, luxurious senior living community is not your...
Photo of Sunrise at Holladay

Sunrise at Holladay

4650 Highland Drive, Salt Lake City, UT 84117
Starting at $X,XXX+ monthly
9.5
Review score
50 reviews
9.5
Review score
50 reviews
5 star
68%
4 star
18%
3 star
6%
2 star
6%
1 star
2%
Studio, 1bd, 2bd, Semi-Private
At Sunrise at Holladay, home should be a place full of possibility, a place to grow and a place you feel truly comfortable. After all, that's what Senior Living should be: life on your terms. Nestled on Salt Lake City's East benches, you'll enjoy beautiful views of the valley and downtown in one...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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