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Truewood by Merrill, Cottonwood Heights

7235 S Union Park Ave, Cottonwood Heights, UT 84047

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Truewood by Merrill, Cottonwood Heights patio
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5 Floor plans
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anonymous - Loved one of resident/client
4.0
Highly recommend

We chose Truewood by Merrill because when we met with [name removed] we felt comfortable with her and with putting mom here. Their adherence to the Covid protocols are great and they are doing their best to keep the residents as safe as possible. I would recommend this facility to other families looking.... Read more

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About the facility Truewood by Merrill, Cottonwood Heights

Truewood by Merrill, Cottonwood Heights features a stately design with warm touches that welcome residents home. Nestled along Little Cottonwood Creek, residents can enjoy the sounds of the trickling creek during afternoon strolls or while dining outdoors. The community offers independent living, assisted living, and memory care options designed to help each resident lead the lifestyle they need and desire.

At Truewood by Merrill, Cottonwood, residents get to enjoy a peaceful lifestyle within a safe, gated community, without straying far from the city’s attractions. There are several local eating establishments for dining, stores for shopping, and parks for hiking or strolling. The on-site community also provides an extensive range of amenities and activities to keep residents engaged and active — just see for yourself!

Truewood by Merrill, Cottonwood Heights Amenities and Services

The independent living option is perfect for individuals who are looking to live independently but want the security of having help available when needed. Residents can benefit from regular services such as housekeeping, home maintenance, and cooking. Household chores are taken care of, so residents can spend time enjoying the amenities.

Assisted living residents enjoy the same services along with personalized care. Team members gladly provide assistance with activities of...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Truewood by Merrill, Cottonwood Heights is a community within Merrill Gardens properties. See all Merrill Gardens communities.

Pricing for Truewood by Merrill, Cottonwood Heights

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Truewood by Merrill, Cottonwood Heights

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Catholic Services
Mormon/LDS Services

Reviews for Truewood by Merrill, Cottonwood Heights

4.2

(76 reviews)

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Cleanliness

4.3

Care services

4.2

Staff

4.8

Meals & dining

3.9

Activities

4.1

Value for cost

4.2

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1-20 of 76 reviews
5.0
June 13, 2022
anonymous - Toured community
Verified Review

We toured with Truewood by Merrill Cottonwood Heights and overall had a great experience with them. The reason we did not go with this facility was just due to the bigger size. We were looking for a smaller facility that had less residents since our loved one is more shy.

Response from Truewood by Merrill, Cottonwood Heights

June 14, 2022

Hi there, thank you for taking the time to leave us this review. We appreciate it greatly.


3.5
May 26, 2022
anonymous - Loved one of resident/client
Verified Review
Truewood review

Our loved one is starting to like the meals more and more everyday since moving in. We liked it right when we first got there and their prices were a lot more reasonable then other communities in the area

Response from Truewood by Merrill, Cottonwood Heights

May 26, 2022

Hi there, thank you for taking the time to leave us this review. We appreciate it greatly.


4.0
February 4, 2022
anonymous - Loved one of resident/client
Verified Review
Highly recommend

We chose Truewood by Merrill because when we met with [name removed] we felt comfortable with her and with putting mom here. Their adherence to the Covid protocols are great and they are doing their best to keep the residents as safe as possible. I would recommend this facility to other families looking.


4.0
February 1, 2022
J P - Loved one of resident/client
Verified Review
Look here first

I would say to check out this community first. It may not be the most upscale but it is clean, safe and everything that I was looking for to place my loved one. l I am very confident in them taking care of my loved one.


2.0
October 19, 2021
anonymous - Toured community
Verified Review
My tour review

This community was not very nice to me on the memory care side, This was not what we were looking for or adequate to our needs.


5.0
January 6, 2021
Lynn M - Loved one of resident/client
GREAT CARE, CLEAN, WONDERFUL FOOD, HELPFUL STAFF, GREAT LOCATION

Canyon Creek is a one of kind Senior Living Community that offers, Independent, assisted and memory care. Our experience has been awesome! The caring staff take wonderful care of our Mom, she loves the food, has made great friends and living at Canyon Creek has definitely changed her life. She now finds joy in living. She enjoys purposeful activities, excercise and all the friends she has made there. We find the Community to be clean, the apartments are spacious and the pricing is great value! The management is easy to work with and very accomodating. We highly recommend this Community for Seniors.


2.0
February 1, 2019
anonymous - Toured community

No shower in rooms.

Response from Truewood by Merrill, Cottonwood Heights

May 3, 2019

We wanted to let you know that we appreciate your concerns. Perhaps you were thinking of a different community, as all of our apartments have their own bathrooms and showers. We wish you well!


1.0
January 27, 2018
Kristine A. Davies - Loved one of resident/client
Terrible Experience Keep Looking

We had a terrible experience at Canyon Creek. We tried working with them for 8 months and finally rescued our mother and put her in an excellent Memory Care unit where she receives kind, competent care and we have peace of mind. While many of the CNA's tried, the unit was understaffed and the employees not well trained to deal with the issues of those in memory care. The turnover was especially high. Our mother's entrance into memory care was traumatic and very poorly handled. We had to constantly check to see if our mother received her medications, was showered, was wearing her Depends. Sometimes her needs were met. Often they were not. She was left to lie in bed most of the time. Her room was dirty, the shared bathroom disgusting and not cleaned even when requested. The final straw was a fall with extensive bruising which was not reported. There are much better facilities. Keep looking!

Response from Truewood by Merrill, Cottonwood Heights

February 8, 2018

We appreciate you bringing these concerns to our attention, Kristine. We're sorry to learn about what happened, but rest assured, this is not how we strive to operate. We understand your frustration and would like the opportunity to turn this experience around for you. If you're willing, please contact us directly at [removed] for help--we hope to hear from you soon.


2.0
January 25, 2018
anonymous - Loved one of resident/client
Verified Review
Not enough staff and food is cold

My Mother is in the assisted living side and my Father is in the memory care unit. My mom doesn’t really like it here and said the food in the memory care unit isn’t good because there is no variety and it’s often cold. I once shipped my mom a package that was labeled for her and it ended up missing. Also, there are no phones in the memory care unit and when my mom visits my dad, I can’t get a hold of her. I also feel like they are understaffed.

Response from Truewood by Merrill, Cottonwood Heights

January 30, 2018

Thank you for your feedback. We are very sorry to learn of your recent experiences with us at Canyon Creek but are grateful for voicing your grievances. Mistakes happen in which we hope to learn this and improve the situation for your loved ones and others. We hope that we are judged by how we correct our mistakes rather than by the mistakes we have already made. I would be happy to discuss with you further in person or phone to work together to improve this situation. Thank you very much! Canyon Creek, Executive Director


0.5
January 19, 2018
sonja carroll - Loved one of resident/client
Verified Review
DO NOT GO HERE

DO NOT UNDER ANY CIRCUMSTANCES LEAVE YOUR LOVED ONE HERE. this place used to be great. such caring nurses and such good care. The care went downhill last fall. they updated the look of the place so it looks wonderful, but the food is awful, mix ups on meds, neglect, and more. i was promised a refund on care as my dad did not receive any. however, i keep getting billed over and over. the staff used to be wonderful, but they all walked out and they cannot keep good people there. they are way understaffed and the new ones do not know what they are doing, nor do they care.

Response from Truewood by Merrill, Cottonwood Heights

May 3, 2019

We appreciate you bringing this concern to our attention. We understand your frustration and would like the opportunity to turn this experience around for you. If you're willing, please contact us directly at [removed] to discuss this further.


2.0
December 4, 2017
anonymous - Toured community
Verified Review
I toured this community

It was worn out and as soon as we got there they told us that they promised to update the community. When I got to the rooms there were electric heaters in the windows. The staff was nice but this wasn't a good fit for my parents.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you for your honest opinion of our community. We strive to always maintain an updated and clean facility for all of our residents and their families. Perhaps this is a different community you are referring to. We have had nothing but positive reviews from those who have been here. We wish you success in finding that right home for your loved one!


4.0
September 10, 2017
anonymous - Toured community

The place was nice. Rooms nice. Distance from room to to dining and activities seemed a bit far for my liking. I was also concerned about how quickly she would get assistance if needed since the facility was so large. I felt like she would need to be in much better condition and needing very little assistance to stay here.

Response from Truewood by Merrill, Cottonwood Heights

September 21, 2017

Thank you for your honest review. We feel that our team is our most valuable asset at Canyon Creek Senior Living and we do our best to provide top-notch service. Please let us know if you have any further questions. Thank you again!


4.0
August 16, 2017
anonymous - Toured community
Verified Review
Great Place

Canyon Creek was a very well-kept and clean community that we toured. The staff was very friendly and knowledgeable and answered all of our questions. We liked all the amenities that they had to offer. We were looking for a smaller community that offered a more intimate setting.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you for your time in writing this review! We certainly hope that you and your loved one are enjoying their home!


4.0
July 18, 2017
anonymous - Toured community
Verified Review
Helpful Staff!!

I had recently taken a tour of this community for my loved one and overall I was pleased with what I had seen. The property was clean and they had a lot of great amenities available to all of the residents. I liked the activity list they had as well as meal plan for everyone throughout the week. It was just not the right location in the end decision.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you for taking time to write about your experience with our community! We are sad that the location did not work out for you and wish you and your loved one nothing but the best!


4.5
July 7, 2017
anonymous - Loved one of resident/client
Verified Review
Lots of great Activities!!

I have no complaints about how things are going for my loved one since she made the move into this community. The staff are wonderful and I am comfortable with the quality of care they are providing her. The activity program they have is amazing, they always have something going on to keep all of the residents busy throughout the week. I like that the staff are very accommodating and will bring her meals to her if she is not feeling like going down to the dinning room. Overall I am very happy and would recommend it to anyone.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you so much for the wonderful feedback! We certainly appreciate it and strive to maintain the highest standards of care and lifestyle for each resident!


5.0
June 13, 2017
anonymous - Loved one of resident/client
Verified Review
Affordable and very nice!

My aunt's stay is going fairly well at Canyon Creek; it is a very good place! The staff are very attentive. Though my aunt cannot participate in too many activities at the moment, there are plenty for her to participate in. The facility was also very affordable and they were willing to work with our budget, which made it stand out to us!

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you for taking the time to write this review! We do our best to maintain a positive and healthy lifestyle for all residents no matter what their situation is. We are here to help in bringing the best quality of life to everyone!


5.0
January 23, 2017
anonymous - Loved one of resident/client
Verified Review
Happy That He Was Here

I really loved this community. While my uncle was here he was doing really good. The staff was really good at over seeing his health. They refused him soda when he asked, this helped with his sugar limits. I was really satisfied with all they do.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you very much for your feedback! We certainly try to maintain a balance of healthy living!


5.0
December 6, 2016
Claudia - Toured community
Highly Recommend

Great community, wonderful residents. Rooms are nice and spacious, and reasonably priced. The food looked delicious. Everyone seemed happy and welcoming. Talked to a few of the residents and they said it's a great place to live. and that they stay busy with all of the activities.

Response from Truewood by Merrill, Cottonwood Heights

December 16, 2016

Dear Claudia, It's so wonderful to see you had such a positive experience with us! We do our very best to provide top-notch service, so it's great to see we're living up to this goal. Sincerely, Team Canyon Creek Senior Living.


5.0
December 2, 2016
Gleavitt - Toured community
Great Place

[Removed] is the greatest at her job. She is always available to answer questions and I was very impressed with the facility. The food was delicios, and the residents all seemed very happy and welcoming. I found that the staff was very helpful, and willing to attend to the residents needs.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you for your sincere review! We certainly pride ourselves in caring for each and every resident and maintaing a place they can thrive and call home.


5.0
December 2, 2016
BRJ - Toured community
Highly recommend

I highly recommend this facility to care for your loved ones. Great staff, fun activities. Very clean and cozy.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you for taking the time to write this review! We strive to maintain the highest level of care, cleanliness and quality of life!

Neighborhood around Truewood by Merrill, Cottonwood Heights

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Truewood by Merrill, Cottonwood Heights

Truewood by Merrill, Cottonwood Heights offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Truewood by Merrill, Cottonwood Heights has received an average review rating of 4.2 based on 76 reviews. See all reviews.

Call (801) 568-9909 to reach a resident at Truewood by Merrill, Cottonwood Heights.

To reach a resident at Truewood by Merrill, Cottonwood Heights call: (801) 568-9909



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.