Truewood by Merrill, Cottonwood Heights

7235 S Union Park Ave, Cottonwood Heights, UT 84047

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About the community

Assisted Living
Canyon Creek provides a complete range of services that allow seniors who desire assistance with the activities of daily living to remain as independent as possible. By assisting with needs such as bathing, dressing, and medication supervision, we help our residents maintain their well being, while providing options for achieving new possibilities. Our Circle of Care program establishes an environment that combines wellness with hospitality, in a community that strongly supports our residents' choice, dignity, privacy, and independence.

Alzheimer/Dementia
Canyon Creek's goal is to enable residents with Alzheimer's disease or related forms of dementia to retain abilities, physical functioning, and enjoyment of life in our comfortable surroundings for as long as possible. Our Life Series Program promotes independence, dignity, and self-esteem through a caring staff that is well trained in dementia care. This care consists of stimulating activities, a specialized building design, and attention to our resident's needs.

Independent Living
Independent Living is designed for active seniors who desire the convenience and security of a fully staffed community, while providing access to elegant dining, diverse activities, transportation services, care-free home maintenance, and other conveniences.

Senior Housing Types

Assisted living
Memory care

Pricing at Truewood by Merrill, Cottonwood Heights

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Nurse
Podiatrist
Dentist
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(877) 345-1716

Meals & Dining

Meals provided
Anytime dining
Guest meals
International cuisine

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units

Community Amenities

On-site dining options

Café or bistro
Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon

Recreational areas

Arts and crafts center
Billiards lounge
Fitness center
Game room

Services

Housekeeping
Beautician
Laundry service / drycleaning

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community
Enclosed courtyard

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Art classes
Cooking classes

Reviews

4.2

(71 reviews)

Write a Review

Cleanliness

4.3

Care services

4.2

Staff

5.0

Meals & dining

5.0

Activities

4.1

Value for cost

4.1

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Verified Review
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1-20 of 71 reviews

5.0
January 6, 2021
Lynn M - Child of resident/client
GREAT CARE, CLEAN, WONDERFUL FOOD, HELPFUL STAFF, GREAT LOCATION

Canyon Creek is a one of kind Senior Living Community that offers, Independent, assisted and memory care. Our experience has been awesome! The caring staff take wonderful care of our Mom, she loves the food, has made great friends and living at Canyon Creek has definitely changed her life. She now finds joy in living. She enjoys purposeful activities, excercise and all the friends she has made there. We find the Community to be clean, the apartments are spacious and the pricing is great value! The management is easy to work with and very accomodating. We highly recommend this Community for Seniors.


2.0
February 1, 2019
Anonymous - Toured community

No shower in rooms.

Response from Truewood by Merrill, Cottonwood Heights

May 3, 2019

We wanted to let you know that we appreciate your concerns. Perhaps you were thinking of a different community, as all of our apartments have their own bathrooms and showers. We wish you well!


1.0
January 27, 2018
Kristine A. Davies - Loved one of resident/client
Terrible Experience Keep Looking

We had a terrible experience at Canyon Creek. We tried working with them for 8 months and finally rescued our mother and put her in an excellent Memory Care unit where she receives kind, competent care and we have peace of mind. While many of the CNA's tried, the unit was understaffed and the employees not well trained to deal with the issues of those in memory care. The turnover was especially high. Our mother's entrance into memory care was traumatic and very poorly handled. We had to constantly check to see if our mother received her medications, was showered, was wearing her Depends. Sometimes her needs were met. Often they were not. She was left to lie in bed most of the time. Her room was dirty, the shared bathroom disgusting and not cleaned even when requested. The final straw was a fall with extensive bruising which was not reported. There are much better facilities. Keep looking!

Response from Truewood by Merrill, Cottonwood Heights

February 8, 2018

We appreciate you bringing these concerns to our attention, Kristine. We're sorry to learn about what happened, but rest assured, this is not how we strive to operate. We understand your frustration and would like the opportunity to turn this experience around for you. If you're willing, please contact us directly at [removed] for help--we hope to hear from you soon.


2.0
January 25, 2018
Anonymous - Loved one of resident/client
Verified Review
Not enough staff and food is cold

My Mother is in the assisted living side and my Father is in the memory care unit. My mom doesn’t really like it here and said the food in the memory care unit isn’t good because there is no variety and it’s often cold. I once shipped my mom a package that was labeled for her and it ended up missing. Also, there are no phones in the memory care unit and when my mom visits my dad, I can’t get a hold of her. I also feel like they are understaffed.

Response from Truewood by Merrill, Cottonwood Heights

January 30, 2018

Thank you for your feedback. We are very sorry to learn of your recent experiences with us at Canyon Creek but are grateful for voicing your grievances. Mistakes happen in which we hope to learn this and improve the situation for your loved ones and others. We hope that we are judged by how we correct our mistakes rather than by the mistakes we have already made. I would be happy to discuss with you further in person or phone to work together to improve this situation. Thank you very much! Canyon Creek, Executive Director


0.5
January 19, 2018
sonja carroll - Loved one of resident/client
Verified Review
DO NOT GO HERE

DO NOT UNDER ANY CIRCUMSTANCES LEAVE YOUR LOVED ONE HERE. this place used to be great. such caring nurses and such good care. The care went downhill last fall. they updated the look of the place so it looks wonderful, but the food is awful, mix ups on meds, neglect, and more. i was promised a refund on care as my dad did not receive any. however, i keep getting billed over and over. the staff used to be wonderful, but they all walked out and they cannot keep good people there. they are way understaffed and the new ones do not know what they are doing, nor do they care.

Response from Truewood by Merrill, Cottonwood Heights

May 3, 2019

We appreciate you bringing this concern to our attention. We understand your frustration and would like the opportunity to turn this experience around for you. If you're willing, please contact us directly at [removed] to discuss this further.


2.0
December 4, 2017
Anonymous - Toured community
Verified Review
I toured this community

It was worn out and as soon as we got there they told us that they promised to update the community. When I got to the rooms there were electric heaters in the windows. The staff was nice but this wasn't a good fit for my parents.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you for your honest opinion of our community. We strive to always maintain an updated and clean facility for all of our residents and their families. Perhaps this is a different community you are referring to. We have had nothing but positive reviews from those who have been here. We wish you success in finding that right home for your loved one!


4.0
September 10, 2017
Anonymous - Toured community

The place was nice. Rooms nice. Distance from room to to dining and activities seemed a bit far for my liking. I was also concerned about how quickly she would get assistance if needed since the facility was so large. I felt like she would need to be in much better condition and needing very little assistance to stay here.

Response from Truewood by Merrill, Cottonwood Heights

September 21, 2017

Thank you for your honest review. We feel that our team is our most valuable asset at Canyon Creek Senior Living and we do our best to provide top-notch service. Please let us know if you have any further questions. Thank you again!


4.0
August 16, 2017
Anonymous - Toured community
Verified Review
Great Place

Canyon Creek was a very well-kept and clean community that we toured. The staff was very friendly and knowledgeable and answered all of our questions. We liked all the amenities that they had to offer. We were looking for a smaller community that offered a more intimate setting.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you for your time in writing this review! We certainly hope that you and your loved one are enjoying their home!


4.0
July 18, 2017
Anonymous - Toured community
Verified Review
Helpful Staff!!

I had recently taken a tour of this community for my loved one and overall I was pleased with what I had seen. The property was clean and they had a lot of great amenities available to all of the residents. I liked the activity list they had as well as meal plan for everyone throughout the week. It was just not the right location in the end decision.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you for taking time to write about your experience with our community! We are sad that the location did not work out for you and wish you and your loved one nothing but the best!


4.5
July 7, 2017
Anonymous - Loved one of resident/client
Verified Review
Lots of great Activities!!

I have no complaints about how things are going for my loved one since she made the move into this community. The staff are wonderful and I am comfortable with the quality of care they are providing her. The activity program they have is amazing, they always have something going on to keep all of the residents busy throughout the week. I like that the staff are very accommodating and will bring her meals to her if she is not feeling like going down to the dinning room. Overall I am very happy and would recommend it to anyone.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you so much for the wonderful feedback! We certainly appreciate it and strive to maintain the highest standards of care and lifestyle for each resident!


5.0
June 13, 2017
Anonymous - Loved one of resident/client
Verified Review
Affordable and very nice!

My aunt's stay is going fairly well at Canyon Creek; it is a very good place! The staff are very attentive. Though my aunt cannot participate in too many activities at the moment, there are plenty for her to participate in. The facility was also very affordable and they were willing to work with our budget, which made it stand out to us!

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you for taking the time to write this review! We do our best to maintain a positive and healthy lifestyle for all residents no matter what their situation is. We are here to help in bringing the best quality of life to everyone!


5.0
January 23, 2017
Anonymous - Loved one of resident/client
Verified Review
Happy That He Was Here

I really loved this community. While my uncle was here he was doing really good. The staff was really good at over seeing his health. They refused him soda when he asked, this helped with his sugar limits. I was really satisfied with all they do.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you very much for your feedback! We certainly try to maintain a balance of healthy living!


5.0
December 6, 2016
Claudia - Toured community
Highly Recommend

Great community, wonderful residents. Rooms are nice and spacious, and reasonably priced. The food looked delicious. Everyone seemed happy and welcoming. Talked to a few of the residents and they said it's a great place to live. and that they stay busy with all of the activities.

Response from Truewood by Merrill, Cottonwood Heights

December 16, 2016

Dear Claudia, It's so wonderful to see you had such a positive experience with us! We do our very best to provide top-notch service, so it's great to see we're living up to this goal. Sincerely, Team Canyon Creek Senior Living.


5.0
December 2, 2016
Gleavitt - Toured community
Great Place

[Removed] is the greatest at her job. She is always available to answer questions and I was very impressed with the facility. The food was delicios, and the residents all seemed very happy and welcoming. I found that the staff was very helpful, and willing to attend to the residents needs.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you for your sincere review! We certainly pride ourselves in caring for each and every resident and maintaing a place they can thrive and call home.


5.0
December 2, 2016
BRJ - Toured community
Highly recommend

I highly recommend this facility to care for your loved ones. Great staff, fun activities. Very clean and cozy.

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Thank you for taking the time to write this review! We strive to maintain the highest level of care, cleanliness and quality of life!


5.0
December 2, 2016
dyancey - Toured community
Highly Recommend this place

Visited this facility and attended some of their activities. They have a full schedule of activities, which I was very impressed with. The facility is very clean and the staff seemed to go out of their way to help you. The food was delicious, tasted just like restaurant food. The Outreach director did a great job on our tour, and was able to answer all my questions. I would highly recommend Canyon Creek. A Big thumbs up.


5.0
December 1, 2016
Gloria - Toured community

[Removed] is the greatest at her job. She is always available to answer questions and I was very impressed with the facility.


4.0
October 5, 2016
Anonymous - Resident/client
Verified Review
Happy Here

I'am pretty pleased with this community. Everyone is very kind and friendly. The community looks great, and very well maintained. The staff is wonderful, they are always willing to help. They have many activities available. The meals are decent, they could use some improvement in that area. Overall so far I'am doing very here.


5.0
August 4, 2016
Anonymous - Loved one of resident/client
Verified Review
Very Satisfied With This Community, My Sister Is Well Here

My sister is doing very well here at this community. The staff have been very good, I haven't had any problems with the staff. They do a good job of keeping the community as well as her room nice and neat. She is starting to try a few of the activities offered, she enjoys the exercise class. The meals are nice, but she feels the portions are too big. I know she is safe and being cared for well. I would recommend this community.


4.0
April 1, 2016
Anonymous - Loved one of resident/client
Verified Review
A Good Fit

We have chosen to go with Canyon Creek because we feel like the community there is the best fit for Myrna. There are several other residents who are a lot like Myrna and at the same stage as her and I think she will connect well with them. We liked that the rooms were in a circle so she could walk around the circle and witnessed them redirecting and helping seniors get back to there room or where they needed to be. And we just felt it was the right place for Myrna. We also liked the Bridges program that they offer.


Frequently asked questions about Truewood by Merrill, Cottonwood Heights

Truewood by Merrill, Cottonwood Heights offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Truewood by Merrill, Cottonwood Heights has received an average review rating of 4.18 based on 20 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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