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Touching Hearts at Home - New York City

733 Third Avenue, Floor 16, New York, NY 10017

9 reviews
For services offered:
(866) 374-4058
Touching Hearts at Home - New York City
Touching Hearts at Home - New York City
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Susan F
-
Family/friend
5.0
Safety for my mom
The manager [name removed] was fantastic and very responsive. Whenever I had a problem she would respond immediately and replace if I had any needs. I would highly recommend touching hearts at home for your loved one . I found most of the aids to be fantastic and some of them did not click

About the facility
Touching Hearts at Home - New York City

Touching Hearts at Home - New York City in New York, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Touching Hearts at Home - New York City
Touching Hearts at Home - New York City

733 Third Avenue, Floor 16, New York, NY 10017

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Review score not available
8.5
Review score
1 review
8.5
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1 review
5 star
100%
4 star
0%
3 star
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2 star
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1 star
0%
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Touching Hearts at Home - New York City

Overall Rating
4.6
Cleanliness
4.6
Friendliness
4.4
Care Services
4.4
Staff
4.5
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.4
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-9 of 9 reviews
Nicola F - Family/friend
Home Care
October 26, 2021
4.0
Verified Review
Competent Agency
They go out of their way to make sure that the client is well taken care of. And they are very competent.
Care Services
5
Staff
5
Value for Cost
4
Susan F - Family/friend
Home Care
October 6, 2021
5.0
Verified Review
Safety for my mom
The manager [name removed] was fantastic and very responsive. Whenever I had a problem she would respond immediately and replace if I had any needs. I would highly recommend touching hearts at home for your loved one . I found most of the aids to be fantastic and some of them did not click well with my loved one and if this was the case they would be quickly replaced.
Cleanliness
5
Friendliness
3.5
Care Services
3.5
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
anonymous - Toured community
Home Care
October 30, 2018
2.0
Care giving
The owner of the Manhattan office Is not always tentative to ones needs. At times it may take a while to get the right caregiver fit for seniors needing in home care. Compassion, patients and understanding should always be the number one priority for “Touching Hearts”.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from Touching Hearts at Home - New York City
October 31, 2018
Completely agree with the priorities and thoughts here, although the overall feedback is surprising to hear. It can be most challenging when a family is not always on the same page. Wish I knew who this was so I could help resolve.
Beth Schwartz - Toured community
Home Care
March 2, 2018
5.0
Best Home Care
Touching Hearts has provided our family peace of mind. We know that everyday our dad is getting the care he needs and that our mom is receiving the support she deserves. Overall, the caregivers have been so helpful and caring. Can't imagine what we would do without Touching Hearts. Highly recommended .
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Mallory H - Toured community
Home Care
March 2, 2018
5.0
My 91 year old mother, an upper east side resident, has started showing some signs of memory loss / Dementia and I wish we would have called these folks sooner. Balancing my busy schedule between work, the kids, and taking care of mom more than we used to really started to take a toll. The Caregivers seem to really want to be there helping her and this has allowed our visits to her to feel a lot more "back to normal". I hope things continue as well as they've started!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Marshycoco@aol.com - Toured community
Home Care
March 2, 2018
5.0
Wonderful Caregivers
Touching Hearts at Home has the most compassionate, helpful people who really understand how to work with the elderly. We called after my 88 year old mother in law fell and broke her hip and needed more home care after rehabilitation than what insurance would cover. After that the question is, "Where do we go from here?" Fortunately we found them. This is a truly wonderful and caring organization.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
jerry Lang - Toured community
Home Care
April 7, 2017
5.0
Caring
Boy have I gotten lucky finding Touching Hearts At Home. They have been helping my brother now for six months and they are excellent in every respect. Caring, knowledgeable, professional. My brother has a number of problems physical and emotional and they know how to deal with each problem.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
pepinm - Toured community
Home Care
March 15, 2017
5.0
Touching Hearts is the way to go!
Touching hearts allowed us an option to bring our good friend home instead of staying at a facility. They take such wonderful care of him and are in constant contact with myself about his needs and progress. All staff members I have met have been so personable and helpful. You can tell they truly care about my friend and doing a good job.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Beth PhD - Toured community
Home Care
March 15, 2017
5.0
these folks do a great job!
Touching Hearts is an impressive organization. They have been totally flexible in meeting my family's needs and seem to genuinely care how we are doing. Craig calls to follow up on how the caretaker is doing and on the one occasion that we were not 100% happy with one of the caregivers, they sent a different person with no questions asked. I never expected such customized care and have been really happy with their help; they are always available by phone and have their pulse on our individual story.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Viewing 1-9 out of 9 reviews

Services
at Touching Hearts at Home - New York City

Meals & Dining

  • Vegan
  • No Sugar
  • Organic
  • Gluten-free
  • Low / No Sodium
  • Anytime Dining

Community Amenities

Languages spoken

  • Spanish

Neighborhoods
around Touching Hearts at Home - New York City

See what the neighborhood has to offer and what’s nearby:
Touching Hearts at Home - New York City in google map

Frequently Asked Questions
about Touching Hearts at Home - New York City

Call (212) 201-6139 to reach a resident at Touching Hearts at Home - New York City.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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