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Touching Hearts at Home - New York City

733 Third Avenue, Floor 16, New York, NY 10017
For services offered

6 Photos
6 Photos available
Susan F - Family/friend
5.0
Safety for my mom

The manager [name removed] was fantastic and very responsive. Whenever I had a problem she would respond immediately and replace if I had any needs. I would highly recommend touching hearts at home for your loved one . I found most of the aids to be fantastic and some of them did not click well with my loved one and if this was the case they would be quickly replaced.... Read more

Read all reviews

About the agency

Touching Hearts at Home - New York City in New York, New York is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Tell us your senior care needs

Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

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Services at Touching Hearts at Home - New York City

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Organic

Facility Amenities

Languages spoken

Spanish

Compare

Touching Hearts at Home - New York City733 Third Avenue, Floor 16, New York, NY 10017
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Review Score
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Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
No
Pet friendly
No
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care

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Reviews for Touching Hearts at Home - New York City

4.6(9 reviews)
Write a Review
Cleanliness

4.6

Friendliness

4.4

Meals & Dining

4.0

Care Services

4.4

Activities

4.3

Staff

4.5

Value for Cost

4.4

Overall Experience
7
1
0
1
0
Date Submitted
0
0
0
Reviewer
0
2
7
0
Care Received
9
1-9 of 9 reviews
Sort by

4.0
Nicola F - Family/Friend
Home Care
October 26, 2021
Verified Review
Competent Agency

They go out of their way to make sure that the client is well taken care of. And they are very competent.

Cleanliness

No data collected

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


5.0
Susan F - Family/Friend
Home Care
October 6, 2021
Verified Review
Safety for my mom

The manager [name removed] was fantastic and very responsive. Whenever I had a problem she would respond immediately and replace if I had any needs. I would highly recommend touching hearts at home for your loved one . I found most of the aids to be fantastic and some of them did not click well with my loved one and if this was the case they would be quickly replaced.

Cleanliness

5

Friendliness

3.5

Meals & Dining

4

Care Services

3.5

Activities

3

Staff

4

Value for Cost

4


2.0
anonymous - Toured community
Home Care
October 30, 2018
Care giving

The owner of the Manhattan office Is not always tentative to ones needs. At times it may take a while to get the right caregiver fit for seniors needing in home care. Compassion, patients and understanding should always be the number one priority for “Touching Hearts”.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Touching Hearts at Home - New York City

October 31, 2018

Completely agree with the priorities and thoughts here, although the overall feedback is surprising to hear. It can be most challenging when a family is not always on the same page. Wish I knew who this was so I could help resolve.


5.0
Beth Schwartz - Toured community
Home Care
March 2, 2018
Best Home Care

Touching Hearts has provided our family peace of mind. We know that everyday our dad is getting the care he needs and that our mom is receiving the support she deserves. Overall, the caregivers have been so helpful and caring. Can't imagine what we would do without Touching Hearts. Highly recommended .

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Mallory H - Toured community
Home Care
March 2, 2018

My 91 year old mother, an upper east side resident, has started showing some signs of memory loss / Dementia and I wish we would have called these folks sooner. Balancing my busy schedule between work, the kids, and taking care of mom more than we used to really started to take a toll. The Caregivers seem to really want to be there helping her and this has allowed our visits to her to feel a lot more "back to normal". I hope things continue as well as they've started!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Marshycoco@aol.com - Toured community
Home Care
March 2, 2018
Wonderful Caregivers

Touching Hearts at Home has the most compassionate, helpful people who really understand how to work with the elderly. We called after my 88 year old mother in law fell and broke her hip and needed more home care after rehabilitation than what insurance would cover. After that the question is, "Where do we go from here?" Fortunately we found them. This is a truly wonderful and caring organization.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
jerry Lang - Toured community
Home Care
April 7, 2017
Caring

Boy have I gotten lucky finding Touching Hearts At Home. They have been helping my brother now for six months and they are excellent in every respect. Caring, knowledgeable, professional. My brother has a number of problems physical and emotional and they know how to deal with each problem.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
pepinm - Toured community
Home Care
March 15, 2017
Touching Hearts is the way to go!

Touching hearts allowed us an option to bring our good friend home instead of staying at a facility. They take such wonderful care of him and are in constant contact with myself about his needs and progress. All staff members I have met have been so personable and helpful. You can tell they truly care about my friend and doing a good job.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Beth PhD - Toured community
Home Care
March 15, 2017
these folks do a great job!

Touching Hearts is an impressive organization. They have been totally flexible in meeting my family's needs and seem to genuinely care how we are doing. Craig calls to follow up on how the caretaker is doing and on the one occasion that we were not 100% happy with one of the caregivers, they sent a different person with no questions asked. I never expected such customized care and have been really happy with their help; they are always available by phone and have their pulse on our individual story.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


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Frequently Asked Questions about Touching Hearts at Home - New York City

Call (212) 201-6139 to reach Touching Hearts at Home - New York City.

To reach Touching Hearts at Home - New York City call: (212) 201-6139



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.