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VERIFIED PARTNER

Valencia at Willow Creek

8325 S Highland Dr, Sandy, UT 84093

6.7
Review score
33 reviews
Add review
6.7
Review score
33 reviews
5 star
46%
4 star
21%
3 star
15%
2 star
3%
1 star
15%
See all reviews
6.8
Review score
79 reviews
5 facilities
For pricing & availability:
(866) 374-4058
Valencia at Willow Creek
Valencia at Willow Creek indoor common area
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Anonymous
-
Family/friend
4.0
A nice community with some room for improvement
I thought the staff was kind and caring. I do think like most faculties they were short staff. My mom did have quite a few falls while being there. She did end up in the hospital from one of the falls and then we had to move her into memory care so she could receive more care. At the time

About the facility
Valencia at Willow Creek

Because Valencia at Willow Creek is a cut above the rest, our reputation, as well as our sustained census, speaks for itself. As our wonderful and appreciative word of mouth continues to spread, our census consistently maintains itself at or around 100 percent. Amply reflecting the professional and caring staff Valencia at Willow Creek is known for, our dedication is to understand not only our residents' needs, but their individual preferences as well. Valencia at Willow Creek's daily goal is to succeed in providing exceptional care, all the way from our specific levels of personal assistance to our very active daily calendar. Call us today for a complimentary lunch to experience one of our sumptuous home cooked meals, see our community in full swing, receive information on all types of financial relief and experience what life is like in a world still filled with endless vim and vigor.

Senior living options offered

Assisted Living

Memory Care

Pricing
for Valencia at Willow Creek

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Valencia at Willow Creek

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Valencia at Willow Creek indoor common area
Valencia at Willow Creek

8325 S Highland Dr, Sandy, UT 84093

Highland Cove Retirement Entrance
Highland Cove Retirement

3750 Highland Dr, Salt Lake City, UT 84106

Twin Oaks Assisted Living and Memory Care
Twin Oaks Assisted Living and Memory Care

654 E 3300 S, South Salt Lake, UT 84106

Legacy Village of Taylorsville community exterior
Legacy Village of Taylorsville

5472 S 3200 W, Taylorsville, UT 84129

6.7
Review score
33 reviews
6.7
Review score
33 reviews
5 star
46%
4 star
21%
3 star
15%
2 star
3%
1 star
15%
9.8
Review score
19 reviews
9.8
Review score
19 reviews
5 star
89%
4 star
11%
3 star
0%
2 star
0%
1 star
0%
9.8
Review score
24 reviews
9.8
Review score
24 reviews
5 star
83%
4 star
13%
3 star
4%
2 star
0%
1 star
0%
9.8
Review score
19 reviews
9.8
Review score
19 reviews
5 star
79%
4 star
11%
3 star
5%
2 star
5%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Reviews

for Valencia at Willow Creek

6.7Review score33 reviews
6.7
Review score
33 reviews
5 star
46%
4 star
21%
3 star
15%
2 star
3%
1 star
15%
Appian Management
6.8
Review score79 reviews5 communities
Write a review
A Place for Mom has scored Valencia at Willow Creek with 6.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Valencia at Willow Creek has 33 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
4.0
Friendliness
3.9
Care Services
3.6
Staff
4.1
Meals & Dining
4.3
Activities
3.1
Value for Cost
3.6
A Place for Mom has scored Valencia at Willow Creek with 6.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Valencia at Willow Creek has 33 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Appian Management
6.8
Review score79 reviews5 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 33 reviews
Alicia O - Family/friend
Memory Care
December 5, 2023
5.0
Verified Review
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
November 15, 2023
4.0
Verified Review
A nice community with some room for improvement
I thought the staff was kind and caring. I do think like most faculties they were short staff. My mom did have quite a few falls while being there. She did end up in the hospital from one of the falls and then we had to move her into memory care so she could receive more care. At the time my mom was there they were going through new ownership. When I did my tour and signed the paperwork I was not made aware of the pending change. I was somewhat irritated about that. My mother was there for only about 6 weeks before she passed away. The new owners took over just a few days before she passed. I do find it unusual that we did not receive a condolence card or even a call after her passing. With that being said I still have them fairly high scores. I think the CNA's gave her good care and there was a transition going on. Hopefully the new owners can work on getting the wrinkles iron out.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
2
Value for Cost
4
Anonymous - Family/friend
Memory Care
June 22, 2023
1.0
Memory care Staff ….
I have quite a few bones to pick. First of all, they never do any activity with the residence in memory care they are constantly plopped in front of the TV when I go visit my love one, and on top of that, you walk in and see the CNA sitting down on their phones while you have residence asleep flopping over, watching TV. The fact that the CNA‘s in there does not speak English.( there is nothing wrong with that.) but if we can’t communicate about my loved ones care , how is my love One who has dementia supposed to communicate with them I had to wait 20 minutes just to communicate through a phone app. I still made know progress communicating with the aid . We will be pulling my Love one out soon .As we have already started to look for a facility that can accommodate our needs and wants for our Loved one .
Cleanliness
5
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
5
Activities
1
Value for Cost
2
Anonymous - Family/friend
Memory Care
May 25, 2023
1.0
Verified Review
Not what we expected
We will be moving my loved one out to find another facility. They worked with house doctors and with my loved one in memory care, it seemed like their objective was to get my loved one totally sedated and zonked out to make it easier for them to handle. My wife had concerns about bruises on one of the residents, and then they didn't like that and they accused my wife of pulling my loved ones hair and then wouldn't allow my wife on the property. When calling the resident, the phone at the facility has terrible reception and we are not able to hear my loved one at all.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
2
Paul - Family/friend
Assisted Living
March 17, 2023
5.0
Verified Review
Our families experience
What we really like about this community is being able to visit at any time and the friendliness and competence of the staff. Given the chance we would recommend the Escalante at Willow Creek community to other families based on the experience we have had so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Toured community
Assisted Living
September 19, 2022
3.0
Verified Review
Our family visited Escalante at Willow Creek, it seemed nice from pictures and all that had researched on. Just didn't feel the right connection for us while on the tour, it was nice but many residents seemed to be unhappy and not as cheerful as expected. Not certain what was the issue or if was just an off day, but did not end up choosing this facility for my loved one.
anonymous - Family/friend
Assisted Living
August 23, 2022
0.5
Verified Review
Would not recommend
This is a terrible place, we had major issues with the overall value and cost, it did not meet any expectations. it was our worst experience we would not refer anybody to here it just fell completely apart. They did not have any full time staff there it was temporary and contracted out workers
Cleanliness
3
Friendliness
0.5
Care Services
1
Staff
0.5
Meals & Dining
3
Activities
0.5
Value for Cost
0.5
Response from Valencia at Willow Creek
November 29, 2022
Hello. My name is Nick Castilleja, and I am a VP of Operations with Integral Senior Living. We are the management company for Escalante at Willow Creek. Will you please give me a call at 817.680.6407 so I can better understand your experience with the community, and we can work together on a solution? Thank you.
anonymous - Toured community
Assisted Living
August 15, 2022
5.0
Verified Review
Community Tour
Escalante at Willow Creek was my first choice. I would have placed my loved one there had it been my choice to make. It seemed to be a good value. I thought it was a step up in terms of activities and food over the other places we toured. The staff seemed more friendly. My loved one chose a different community because Escalante was slightly more expensive, and he doesn't like to spend money in general.
Anonymous - Family/friend
Assisted Living
August 5, 2022
3.0
Rating
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
3
Carolyn - Toured community
Assisted Living
June 13, 2022
5.0
Verified Review
Beautiful facility with friendly staff
The tour experience was wonderful and the staff were all great. The tour guide was fantastic and really interested in my loved one and trying to find out about her. The thing that really appealed to us was the fact that it was a smaller facility with less residents. It looked like everyone was very friendly and we figured the activities provided would help her integrate into the community. It had a fantastic view and beautiful courtyard. We had mom all signed up but unfortunately she was never able to move in due to her health declining.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
A L - Toured community
Assisted Living
April 5, 2022
5.0
Verified Review
My tour review
This community was great. The tour guide was honest and up front. This community was just too far away for where I wanted my loved one located.
J P - Toured community
Memory Care
February 1, 2022
5.0
Verified Review
My tour review
This was a beautiful community but I did not see the interaction with the residents that I was looking for. Beautiful tour but not many residents together or any interactions. There was just another community that I felt my loved one fit in better at.
Response from Valencia at Willow Creek
March 31, 2022
Thank you so much, JP for taking time to share your experience of The Wentworth at Willow Creek. We value your opinion deeply, as your feedback is greatly appreciated. If you have anything further to share, please reach out to us. - Warm regards, Alison
Kathryn K - Family/friend
Assisted Living
January 20, 2022
5.0
Verified Review
A great place
I would say to place your family member here at this community. The staff have been great and respond to me when there is an issue and it has been great for my family and our loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Response from Valencia at Willow Creek
March 31, 2022
Thank you so much, Kathryn for taking time to share your experience of The Wentworth at Willow Creek. We value your opinion deeply, as your feedback is greatly appreciated. If you have anything further to share, please reach out to us. - Warm regards, Alison
anonymous - Family/friend
Memory Care
November 30, 2021
2.0
Verified Review
Unhappy Experience
I would not recommend them at all. They lost my mother's dentures. They fed her Pine-Sol inadvertently. They lost her hearing aids. She did not get the care that I was promised.
Response from Valencia at Willow Creek
March 31, 2022
Hello, my name is Alison. Thank you for taking time to rate Wentworth at Willow Creek. Your experience is important to us. I have shared your review with community and regional leadership. I’d like to learn more about your concerns. If you’re open to further discussion, please send us a private message with your phone or email address. We’ll reach out to talk personally. Thank you, Alison
anonymous - Family/friend
Assisted Living
October 19, 2021
4.5
Verified Review
Family friendly
This is an excellent community and your loved one will receive great care here. The staff are very friendly with my loved one as well as my family. The food is okay and my loved one has difficulties due to dentures and the community accommodates and makes sure he has something that he can eat.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Value for Cost
4
Response from Valencia at Willow Creek
November 21, 2021
Thank you so much for taking time to share your experience of The Wentworth at Willow Creek. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison
Sharon S - Family/friend
Memory Care
October 8, 2021
4.0
Verified Review
Would Recommend
The staff is friendly and open. I've been going there every day, and they have been very open to me being there and asking questions. At the moment, they're in transition with employee turnover in many departments. So there have been some bumps, but I think given some time they will be back to the level they were when we first moved in. I picked The Wentworth of Willow Creek because of how friendly everyone is. They staff definitely try, and that makes a big difference. The food is good. They try to give variety, and it has flavor, which is helpful. It's not the typical cafeteria food. Activities is one of the areas affected by staffing. They've lost their activities director, so there have been practically no activities because they're' short-staffed. But I would say the cost is just about what everybody else is charging in the area.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Response from Valencia at Willow Creek
November 21, 2021
Thank you so much, Sharon for taking time to share your experience of The Wentworth at Willow Creek. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison
Heather - Toured community
Memory Care
August 25, 2021
5.0
Verified Review
my tour
We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.
Response from Valencia at Willow Creek
November 21, 2021
Thank you so much, Heather for taking time to share your experience of The Wentworth at Willow Creek. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison
Dianna F - Family/friend
Memory Care
May 13, 2021
5.0
Verified Review
Happy with dads home
We chose The Wentworth of WIllow Creek because we were in a time crunch and they were able to take him quickly when we needed it. It seemed a lot more personal when I toured them and they were anxious to fill their empty spots so we did get a good deal as well. My dad did contract covid while he was here. They went above and beyond and moved him to a special facility so he could get extra care and they covered the cost of it and my dad was just fine. They were awesome about the whole situation. Due to covid a lot of normal activities have been limited, but they all know him by name and are all very personal and caring. He has never complained about being here and I would absolutely recommend them to others looking.
Cleanliness
5
Friendliness
5
Care Services
4.5
Staff
5
Activities
5
Meals & Dining
4
Value for Cost
5
Response from Valencia at Willow Creek
July 19, 2021
Thank you so much, Dianna for taking time to share your experience of The Wentworth at Willow Creek. We value your opinion deeply and shared your positive review with our team. Your feedback was greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you!
anonymous - Family/friend
Memory Care
November 23, 2020
4.0
my review of Wentworth
There are better places out there but depending on your budget. We do like this facility it is close to us. Room sizes are good and my loved one likes the food. I would definitely recommend this community to others.
Cleanliness
5
Friendliness
4
Value for Cost
3.5
Care Services
3
Activities
1.5
Response from Valencia at Willow Creek
January 26, 2021
Thank you so much for taking time to share your experience. We’ll share your 4-star rating with our team, which will certainly brighten their day. If you have anything further to share, please reach out to us as we love hearing from you! - Alison 
anonymous - Family/friend
Memory Care
November 17, 2020
0.5
Keep looking elsewhere
I am compelled to let others know the complete incompetence we have experienced in dealing with this facility. My father has been residing here for about a month and a half. Within the first 2 weeks, the facility sent a text telling family members to come pick up our father because they couldn't handle normal Alzheimer's behaviors. My father was attempting to break out of the window in his room and later figured out how to trigger the door to unlock of their secure facility. They offered zero assistance in finding a new facility. It is a difficult decision to place your parent in a home and I think it's important that other's know our experience to avoid problems like we've experienced. This is even more complicated with the pandemic and need for COVID testing.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Valencia at Willow Creek
January 26, 2021
Hello, My name is Alison and I work at the Support Center. First, thank you for taking time to rate The Wentworth at Willow Creek. I have shared your review with our community and regional leadership team. I’d like to learn more about your concerns. If you’re open to further discussion, would you please send us a private message with your phone or email address? We’ll reach out and personally schedule a time to talk that best suits you. Thank you again, Alison.  
Viewing 1-20 out of 33 reviews

Amenities
at Valencia at Willow Creek

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • High Acuity Care

Meals & Dining

  • Vegetarian
  • Meals Provided
  • Low / No Sodium
  • No Sugar
  • Gluten-free
  • Kosher
  • Guest Meals
  • Restaurant Style Dining
  • Special Dining Programs
  • Room Service

Room Amenities

  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Cable or Satellite TV
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon
  • Library
  • Private Bath
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Billiards Lounge
  • Movie or Theater Room
  • Piano or Organ
  • Game Room
  • Jacuzzi

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Yoga / Chair Yoga
  • Holiday Parties
  • Mormon/LDS Services
  • Light Therapy Programs
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Activities Off-site
  • Day Trips and Outings
  • Happy Hour
  • Tai Chi
  • BBQs or Picnics
  • Pet-focused Programs
  • Protestant Services
  • Stretching Classes
  • Devotional Activities On-Site
  • Wine Tasting
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Community Service Programs
  • Activities On-site
  • Live Dance or Theater Performances
  • Gardening Club
  • Trivia Games
  • Forever Fit
  • Birthday Parties
  • Art Classes
  • Reminiscence Programs
  • Catholic Services
  • Devotional Activities Offsite

Neighborhoods
around Valencia at Willow Creek

See what the neighborhood has to offer and what’s nearby:
Valencia at Willow Creek in google map

Frequently Asked Questions
about Valencia at Willow Creek

Valencia at Willow Creek offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Valencia at Willow Creek 6.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (801) 733-6363 to reach a resident at Valencia at Willow Creek.

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5%
Studio, 1bd, Semi-Private
Serving the Salt Lake City area, Carrington Court is a warm, beautiful facility located in South Jordan, Utah. Our home is perfectly suited to not only provide excellent care for our residents but also make them feel right at home. Staffed with a professional, caring team of highly-trained...
Sunrise of Sandy community exteriorCommunity badge

Sunrise of Sandy

2130 East 9400 South, Sandy, UT 84093
Starting at $X,XXX+ monthly
9.7
Review score
75 reviews
9.7
Review score
75 reviews
5 star
73%
4 star
17%
3 star
7%
2 star
3%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Community & Location Highlights:Offering assisted living, memory care and short-term staysNear Alta View Hospital and Alta View Senior ClinicClose to Sandy Senior Center, the Quarry Shopping Center, South Towne Mall, Jordan Commons movie theater, La Caille, Sandy Amphitheater and Rio Tinto...
Photo of The Ridge Cottonwood Senior Living

The Ridge Cottonwood Senior Living

5600 S Highland Dr, Holladay, UT 84121
Starting at $X,XXX+ monthly
9.2
Review score
14 reviews
9.2
Review score
14 reviews
5 star
57%
4 star
36%
3 star
7%
2 star
0%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
At The Ridge Cottonwood Senior Living, we offer a variety of community features. Residents can enjoy regular off-site adventures and excursions. Cats and dogs are allowed in private quarters. We offer free wi-fi and high speed internet. All meals are provided to residents. We love to accommodate...
Sunrise at Holladay community exterior

Sunrise at Holladay

4650 Highland Drive, Salt Lake City, UT 84117
Starting at $X,XXX+ monthly
9.0
Review score
43 reviews
9.0
Review score
43 reviews
5 star
70%
4 star
14%
3 star
7%
2 star
7%
1 star
2%
Studio, 1bd, 2bd, Semi-Private
At Sunrise at Holladay, home should be a place full of possibility, a place to grow and a place you feel truly comfortable. After all, that's what Senior Living should be: life on your terms. Nestled on Salt Lake City's East benches, you'll enjoy beautiful views of the valley and downtown in one...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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