The Kempton of Hermitage

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ASSISTED_LIVING

tennessee/hermitage

The Kempton of Hermitage

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He fell the first night in our new house and ended up in the hospital. It was then that we needed to find a new house to accommodate his health condition, but we needed temporary housing and care for him. [Name removed] from The Kempton came to our rescue. She interviewed him and had him set to move in a day or so later. My brother stayed at The Kempton for about 2 months until we were able to buy a more accommodating house to suit his needs. He loved all the staff and clients at The Kempton. He had fun playing bingo with the clients. [Name removed], at the front, became a friend of his and he kept in touch with her even after he left. He would have loved to stay there permanently, but he was on a fixed income. I think he liked most of the meals. There were times when he preferred his fast food and would call for Uber Eats to deliver. As for my experience in visiting him there, everybody was always very friendly. 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My rating was based on her feedback.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Kempton of Hermitage","reviewContent":"The staff was warm, place was clean and eager to answer questions . Also like meeting the therapy staff. I would recommend to others.","reviewerDisplayName":"LK","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recommended ","reviewContent":"My loved one was previously a resident at The Kempton of Hermitage and it was a great experience at this facility. The staff is great - make sure and talk to [name removed], she's fantastic. Communication at all levels (administration, housekeeping, nursing, etc.) with the family was great. I can't comment on the meals really because my loved one never ate anything there, unfortunately. However, they were still brought to the room and they looked okay, about what would be expected I suppose. I would recommend The Kempton of Hermitage if someone has a family member in need of Assisted Living.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Boutique Assisted Living with Excellent Care","reviewContent":"My loved one currently resides at The Kempton of Hermitage and overall the experience has been good. We've had a couple of issues with care, but I think they were because of communication breakdowns. The list of activities that they offer seems good, my loved one just does not participate. Compared to other facilities that we toured, the value for cost at this facility seems great. I would recommend this facility to family and friends.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Family Experience","reviewContent":"They made the transition from the nursing home to Kempton as easily and seamless as possible. They keep the common areas very clean. Everyone is always willing to help in any way possible and meet to discuss any concerns. They truly care about their residents and want what is best for them. They are always planning events and send out a calendar by email to the families.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My Family's Experience with Kempton","reviewContent":"My family and loved one have had a wonderful experience with The Kempton. The staff are very professional and attentive. The caregivers are caring and helpful to the residents and families. Overall, we would recommend the community to others for their loved ones.","reviewerDisplayName":"Catherine B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"WE WERE EXTREMELY IMPRESSED with The KEMPTON OF HERMITAGE","reviewContent":"I would normally “pop in” to visit and each time I did, the facility was lively, the staff was knowledgeable, and engaged with its residents, and they were effectively communicating amongst themselves. The Kempton was always neat and clean upon my arrival - no matter what time of day or night I arrived, and I was always greeted promptly. \n\nWe have already recommended The Kempton to friends, neighbors and colleagues in our community and surrounding areas. If I could say one thing that could be improved, it might be “assistance or supervision (to some) at meals and possibly help choosing future meals”. HOWEVER, I understand it is nearly impossible to manage a person at mealtime, who does not have the desire to eat or who has lost the “drive to do so”. Our resident’s situation was a rehabilitative case and the “entire staff”, bar none, did their absolute best to accommodate our special “family member”. The food looked appetizing, smelled great and the ladies and gentlemen in the dining room served the residents with happy faces…when they didn’t have on “masks”. Even when they did have on masks they spoke with each resident, and everyone was extremely caring, polite, and helpful.\n\n[name removed] was “our favorite care giver” - actually our family member’s “Favorite”. She really went above and beyond in many ways to make our family member feel at home and safe at Kempton. The entire staff: [names removed] and who can forget [name removed] (great hairdos)…made it nice for her and for us when we visited. \n\nThe facility is comfortable. The staff is kind and knowledgeable, and engaged with its residents. This is not a sterile environment. It is a friendly place where people care about your loved ones.","reviewerDisplayName":"QLS","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A friendly home away from home","reviewContent":"My bariatric wheelchair bound brother stayed here for 2 1/2 months while my husband and I tried to find a home that he could live in with his mobility and health issues. We all came from [name removed][name removed] at Kempton answered our panicked call from us to find a place for him to stay in temporarily. The price there for respite care was the cheapest of all the places that I was referred to and [name removed] came out to our first house immediately to assess my brothers mobility to see if they could handle him. He was accepted and able to move in the next day. The room was very accommodating for his extra large wheel chair. 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1388900

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3778 Central Pike, Hermitage, TN 37076

false

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37076

Hermitage

TN

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