About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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VERIFIED PARTNER

The Waterford at Hartford

1025 Bell Ave, Hartford, WI 53027

9.6
Review score
23 reviews
Add review
9.6
Review score
23 reviews
5 star
70%
4 star
22%
3 star
0%
2 star
4%
1 star
4%
See all reviews
9.4
Review score
5122 reviews
71 facilities
For pricing & availability:
(866) 374-4058
The Waterford at Hartford
The Waterford at Hartford community exterior
55 Photos available
22 Floor plans available
The Waterford at Hartford in google map
street view of The Waterford at Hartford

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Liz S
-
Family/friend
5.0
Happy Daughter
Mom has lived at the Hartford since July and is very happy. She has made a lot of friends there and loves the activities. They had a nice Christmas party and included the families too. She loves her apartment. We appreciate all you do for her.

About the facility
The Waterford at Hartford

Charming, craftsman-style architecture with rustic, wooden accents creates a cozy and inviting atmosphere at The Waterford at Hartford — a multi-story community in Hartford, Wisconsin, offering premier assisted living and memory care services. This community was built with resident accessibility in mind, featuring open-concept common areas, home-like interiors, and wide entryways.

Chat with your family and friends while enjoying a cup of coffee from the community coffee bar, or take your pup for a stroll along the outdoor walking paths that weave throughout the landscaped grounds. The Waterford at Hartford strives to enrich the lives of all residents by providing a supportive and stimulating environment.

Community Services and Amenities

Professional and compassionate associates provide weekly housekeeping and laundry services, helping you keep your apartment fresh and tidy. Enjoy three delectable meals, prepared fresh daily by the culinary team inside the quaint, family-style dining room, which features large windows for natural light and a crackling fireplace to keep you warm during the winter. The menu is re-designed regularly to accommodate residents’ changing preferences and dietary needs.

Skillful caregivers are on-site 24 hours a day, seven days a week to provide a wide variety of services — including personal care,...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Waterford at Hartford

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Waterford at Hartford

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The Waterford at Hartford community exterior
The Waterford at Hartford

1025 Bell Ave, Hartford, WI 53027

Hartford Estates Assisted Living
Hartford Estates Assisted Living

109-111 Lone Oak Ln, Hartford, WI 53027

Cedarhurst of Jackson bedroom
Cedarhurst of Jackson

N168 W22022 Main St, Jackson, WI 53037

The Gardens of Hartford
The Gardens of Hartford

112 Peace Lutheran Parkway, Hartford, WI 53027

9.6
Review score
23 reviews
9.6
Review score
23 reviews
5 star
70%
4 star
22%
3 star
0%
2 star
4%
1 star
4%
8.0
Review score
1 review
8.0
Review score
1 review
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
7.4
Review score
7 reviews
7.4
Review score
7 reviews
5 star
14%
4 star
29%
3 star
14%
2 star
14%
1 star
29%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for The Waterford at Hartford

9.6Review score23 reviews
9.6
Review score
23 reviews
5 star
70%
4 star
22%
3 star
0%
2 star
4%
1 star
4%
Sonida Senior Living
9.4
Review score5122 reviews71 communities
Write a review
A Place for Mom has scored The Waterford at Hartford with 9.6 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, The Waterford at Hartford has 23 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.5
Friendliness
4.7
Care Services
4.6
Staff
4.9
Meals & Dining
4.8
Activities
4.5
Value for Cost
4.5
A Place for Mom has scored The Waterford at Hartford with 9.6 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, The Waterford at Hartford has 23 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Best of Senior Living 2023
Sonida Senior Living
9.4
Review score5122 reviews71 communities
Logo for Sonida Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 23 reviews
Liz S - Family/friend
Assisted Living
December 29, 2023
5.0
Happy Daughter
Mom has lived at the Hartford since July and is very happy. She has made a lot of friends there and loves the activities. They had a nice Christmas party and included the families too. She loves her apartment. We appreciate all you do for her.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Hartford
January 18, 2024
Thank you for your review "happy daughter"! So glad you visit your loved one as often as you like!
Katherine M - Toured community
Assisted Living
December 29, 2023
5.0
Very Impressed
I completed a tour at Hartford for my loved one. The community was very welcoming, and the staff were very friendly. The staff seemed happy, the residents looked good and happy. The meal they were having looked delicious. During the tour, various staff members spoke and talked to me. Everyone seemed knowledgeable and caring. I received all the information needed during my tour and I had a great understanding of what to expect. When we make our decision on when to move, Hartford will be where we move. I would recommend this community to anyone.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
December 22, 2023
5.0
My brother is very happy here. He loves the people, especially the staff and really looks forward to the many activities.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Lynn L - Family/friend
Assisted Living
December 19, 2023
4.0
A Place for Mom
My mom says she loves this place, everyone is so kind and help her with all her needs. The food is great. They even go out of their way to get her special foods for her allergies. Med staff is always helpful to get her the help she needs. Also very informative if you have questions. They also keep residents busy w/ games, crafts, & trips.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jeanne M - Family/friend
Assisted Living
December 13, 2023
5.0
Mom Loves Her Home
Everyone is friendly. They listen to any concerns. I feel they keep the residents busy with different activities. They make sure to check-in to see if mom wants to join in on an event. We visit often & it's always a pleasant experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Kathy P - Family/friend
Assisted Living
February 1, 2023
5.0
WATERFORD AT HARTFORD - HIGHLY RECOMMENDED
We moved our family member from a large, eye-appealing, highly-talked-up assisted living facility only to find that residents were forgotten, not known by staff and not well taken care of. We found Waterford at Hartford, a much smaller assisted living facility that doesn't have the eye appeal. We are so happy we made the move to Waterford at Hartford. What's important is the care the resident gets. Waterford at Hartford has a responsive management team and a staff that knows our family member by name, knows their health needs and most important, takes the time to care for our family member at the level of care she needs. The staff communicates with one another and that makes such a difference in the care rendered. Our family member's mental attitude has increased, giving her a reason to enjoy her daily life all because the staff cares and loves the residents. Again, we are so glad we found Waterford at Hartford. A small town assisted living facility giving loving care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Hartford
May 23, 2023
Kathy, we are so happy to read such a great review about The Waterford at Hartford! Thank you, and have a fantastic day!
Susan - Family/friend
Assisted Living
January 31, 2023
5.0
A caring place for mom
My mom’s experience at the Waterford has been wonderful! The staff is very caring and helpful with her special needs. She loves the food (especially the desserts) and can be as active as she wants. She is very well cared for and I feel comfortable knowing she is there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Hartford
May 23, 2023
Susan, thank you for your kind words and this wonderful review!
Christine H - Family/friend
Memory Care
January 8, 2023
5.0
At Ease
My Mom has been at the Waterford for 15 months now in the Memory Care. From day she has liked it there.She has told my sister and I that she is never scared,the girls are great and the food is really good!!! The residents do exercises, crafts and activities. Lots of socializing if they want to,Mom looks forward to bingo twice a week. We are totally at ease leaving our Mother in their care.The girls in memory care are wonderful , they are very caring people.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Hartford
May 23, 2023
Hi Christine, thank you so much for your positive comments about The Waterford at Hartford!
Robert L Stuettgen - Resident/client
Assisted Living
January 6, 2023
4.0
Mom loves it here.
We moved my Mom here about 9 months ago because she was forgetting to take her medication and was living by herself at Washington heights in Hartford. Mom is 94 years old and needed a little more help than we could provide. She is an outgoing person and likes to get involved with many activities. At the Waterford they have activities every day for the residents and any family members that want to participate. Bingo several times a week, cards and board games during weekends, outings several times a month, cook out during the summer along with outside activities. They redid my mother's room with new carpeting and flooring before she moved in. They just put new flooring and lights in the lower floor. Great residents and staff. We all love what they all do for Mom
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from The Waterford at Hartford
May 23, 2023
Thank you for taking the time to let us know how we did. We hope you have a great day!
Nancy K - Family/friend
Memory Care
January 5, 2023
5.0
What a wonderful place! Mom loved living here!
When we were looking for a place for our Mom, we found this wonderful place call The Waterford at Hartford. The first person we spoke with was [name removed]. She was so wonderful and helpful that I already felt like this place was where Mom should be. She showed us a wonderful room and we meet many of the staff the day of our tour. We looked at a couple more places that day but not one place made us feel like [name removed] and the Waterford made us feel. We called her immedialety and told her we would take the room. My Mom was only there for about 10 months but in that 10 months I could not have been happier with our decision. The staff is amazing, very caring and knowledgeable. I would Highly recommend The Waterford at Hartford to anyone looking for a great place for their parents!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Hartford
May 23, 2023
Nancy, we are so happy to read such a great review about The Waterford at Hartford!
Anonymous - Toured community
Assisted Living
November 1, 2022
2.0
Verified Review
We had an appointment for a tour of this facility, but the director didn't seem to know we were coming. The tour was very rushed and the place looked more like a hospital than an assisted living facility. It was very old and they mainly had shared rooms available.
Response from The Waterford at Hartford
November 10, 2022
We are disappointed to hear that you did not have a more positive experience with us at The Waterford at Hartford. If you are willing to give us another chance, please reach out to us at (262) 670-9477 to speak to our manager directly.
JEANNINE - Family/friend
Assisted Living
June 28, 2022
5.0
Our loved one is happy and that's what matters most!
Everyone is very friendly here. We like that the place is small enough that everyone knows everyone. The staff keeps good track of the residents. They keep a busy schedule to try and fit everyones interest. We like that they allow residents to be helpful with chores if the resident wants to help. Gives them a sense of belonging and importantace. The apartments are kept clean and are just the right size to give it the comfort of home. We wish it had a better sitting activity area outside. It's currently sitting in the parking area. They are doing their best to make it inviting, but it would be nicer to have it over looking their wildlife area in back. They do serve a nice variety of meals. Some complain about the taste, but I also wonder if it is the result of aging taste buds or not the homecook meal they once had. Although I have tasted some hit and miss meals myself. The residents are allowed their own food in their rooms so there is always something availabe to eat.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
October 12, 2021
4.0
Verified Review
A Caring Place
Overall it's been a good experience. I think the communication is good, and its a friendly place. It's a very nice facility. The only thing I'm concerned about is it seems the staffing level isn't high enough, although I understand that might be a concern at many places right now.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
3.5
Activities
3
Value for Cost
4
patsy - Resident/client
Assisted Living
September 10, 2021
5.0
my review
I have lived here for many years. I especially like the workers here and Waterford. So kind and fun. The ambience here is wonderful, it is wonderful it is so special being with other residents.
Patsy V - Resident/client
Assisted Living
September 10, 2021
5.0
My review of The Waterford at Hartford
I've lived here 8 years! I especially like the workers here at Waterford - so kind and fun! Also, I like the "med persons" - we depend on them! The ambiance here is "wonderful" it is so special being with other residents (friends)
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Patsy V - Resident/client
Assisted Living
June 4, 2021
5.0
I've lived here for 8+ years!
I have lived here over 8 years. I especially like the workers here at Waterford - so kind and so fun! Also, I like the "med passers" we depend on them! The ambience here is wonderful. It is so special being with other residents and great friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Hartford
October 26, 2021
Thank you for the excellent review! We appreciate you taking the time to share your experience.
anonymous - Industry reviewer
Memory Care
July 28, 2020
5.0
Feels like home
This place really feels like home. The staff play an important role of making the community feel like a family. The rooms are great in size and affordable. There are many engaging activities and opportunities for socialization. I really like the location because it allows a lot of cool wild life to come through making a day outside more enjoyable. I would recommend this community to anyone!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
March 5, 2020
5.0
Just right!
Not too big and not too small, just right! The staff is friendly to visitors and residents. Residents are able to express their concerns or preferences at a monthly resident council meeting or on an as needed basis and the management and staff follow up to make sure the residents are satisfied. The meals are great! The kitchen staff does a great job accommodating to preferences or particular diets/allergies. The house keepers do a fantastic job making sure the rooms and bathrooms are clean and are always tidying up wherever they can. There is a wheelchair accessible bus on site which allows everyone to be included on trips and activities. I also like that they have a hair salon and a beautician that comes into the facility to do color,cuts, perms etc! I really like this facility and the staff they have there
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
November 20, 2017
3.5
Verified Review
Lots of complaints from the staff
My loved one is here currently and it’s been pretty good. When we first moved her in, we spent a lot of time there. It was a fairly quick process getting her in there but there have been a few things that have happened since she’s got there that haven’t been ideal. There have been a few unexplained bruises and scars and it’s always us having to ask how she got them, rather than them telling us upfront. I understand there are a lot of other residents there but a lot of the time they seem to be pretty understaffed. There have only been a few times when I’ve gone where I don’t try to help because it always seems like there are people that need it and aren’t getting it. I don’t know if the pay scale is wrong or if there’s too much to handle but I’ve heard some of the staff talk about how they couldn’t care less to be there. I think they may be a little overwhelmed, but the people that run the place are really good. Sometimes there are times where it feels like you can’t ask the staff for help because of how much they complain. One positive thing that I can say is that they have good food and they keep it clean. There are a few staff members that do an excellent job, too, but the majority of them don’t seem happy. Overall, it hasn’t been a horrible experience but it hasn’t been great.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Family/friend
Memory Care
October 7, 2016
5.0
Verified Review
Great place
We couldn't be happier with The Waterford at Hartford, it's a great place. The facility itself is clean, modern, and nice looking, and the staff are all very friendly and professional. I would highly recommend it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 23 reviews

Amenities
at The Waterford at Hartford

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Anytime Dining
  • Guest Meals
  • Gluten-free
  • Low / No Sodium
  • No Sugar
  • Meals Provided
  • Vegetarian
  • International Cuisine
  • Room Service
  • Vegan
  • Special Dining Programs

Room Amenities

  • Air Conditioned
  • Kitchenette
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Butterfly garden / Hummingbird garden
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Outside Patio
  • Indoor Common Areas
  • Central Fireplace
  • TV Lounge
  • Library
  • Meeting Room

Recreational areas

  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Stretching Classes
  • Protestant Services
  • Pet-focused Programs
  • BBQs or Picnics
  • Happy Hour
  • Day Trips and Outings
  • Brain fitness / Dakim
  • Live Musical Performances
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Dances
  • Yoga / Chair Yoga
  • Catholic Services
  • Wii Bowling
  • Holiday Parties
  • Art Classes
  • Reminiscence Programs
  • Karaoke
  • Trivia Games
  • Birthday Parties
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Gardening Club
  • Activities On-site
  • Community Service Programs
  • Wine Tasting
  • Intergenerational Programs
  • Other Religious Services
  • Sensory-based Programs
  • Devotional Activities On-Site

Neighborhoods
around The Waterford at Hartford

See what the neighborhood has to offer and what’s nearby:
The Waterford at Hartford in google map

Frequently Asked Questions
about The Waterford at Hartford

The Waterford at Hartford offers 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored The Waterford at Hartford 9.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (262) 670-9477 to reach a resident at The Waterford at Hartford.

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River Way Place, LLC is a 40 unit CBRF nestled among the trees and wildlife of the Milwaukee River in West Bend. We are licensed for 45 beds and can accommodate double occupancy if desired. Opened in 1992, our facility has been in operation for 20 years serving the elderly community. Our staff...
Photo of Compassionate Heights

Compassionate Heights

1937 N Main St, West Bend, WI 53090
Starting at $X,XXX+ monthly
Studio
Who is Compassionate Heights? Compassionate Heights is a small assisted living community that will provide assistance and emotional support for the elders in our community. The team consists of owner/operators who have 30+ years of combined experience in caregiving, and management and...
Photo of The Gables of Germantown

The Gables of Germantown

N109 W17110 Ava Circle, Germantown, WI 53022
Starting at $X,XXX+ monthly
5 star
29%
4 star
29%
3 star
28%
2 star
14%
1 star
0%
1bd, 2bd, Studio, Semi-Private
Thank you for your interest in Capri Senior Communities, where it's not just your apartment... it's your HOME!' The Engel Haus 'House of Angels' is the perfect lifestyle choice for seniors who need extra amenities with their activities of daily living. With a 24 hour staff to support you, you...
The Waterford at West Bend community entranceCommunity badge

The Waterford at West Bend

831 E. Washington Street, West Bend, WI 53095
Starting at $X,XXX+ monthly
9.7
Review score
34 reviews
9.7
Review score
34 reviews
5 star
76%
4 star
18%
3 star
3%
2 star
0%
1 star
3%
1bd, Studio
Enjoy thoughtful amenities and kindhearted care at The Waterford at West Bend in charming West Bend, WI, known for its numerous historic sites and countless recreation options. We offer a relaxed atmosphere of warmth and caring that promotes companionship among residents and staff. Built along...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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