The Ridge Foothill Senior Living

Excellent facility and I can see moving my mom here. As we finalize plans to move to Utah in 2019 we will be in touch and hope to find an available room. Very new, spacious rooms and amenities galore. Convenient location when coming from Summit County.

Don't bother. The beautiful lobby and rooms are the ONLY good thing. The people don't care about your loved one and only look to cover themselves. They never did a care plan - even when I pointed out we hadn't done one. Any request gets a defensive reaction and "that's not what we do here." They make no apologies from mishandling meds to simple maintenance to their supposed housekeeping and no attempt to help or find an alternate solution. Dinner service is appalling - taking over an hour to get through a meal because they are so slow to take an order (can take 20 minutes before a server recognizes a new table), forgetting drinks and don't imagine you will get your small glass refilled even with water, another 20 minutes or more to serve it (usually wrong or forgetting something) and then no follow up. Last night my mom spilled a full glass of water on the table and no one came to clean it up while we sat trying to use non-absorbent napkins so we just covered it and tried to carry on a conversation for another 30 minutes and absolutely no care from the staff. We will be moving mom as soon as we can find a new place.

The staff at the Ridge went above and beyond to welcome my mom to their facility. What could have been a very tough transition from another facility, turned out to be one of the easiest. Their facility is beautiful and they do everything they can to make your loved ones feel at home. They also take the time to check in with the family to make sure that everything is being taken care of and that they are providing the best possible service.