Capitol Hill Senior Living

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The community is very clean and caring. They take good care of the residence, and I like everything about it. They do lots of activities and my loved one is happy as can be. I would recommend the community to others.

The staff was very attentive and very personal. They were all really good with my mom. The care giving staff was very attentive with my mother and we felt like she was in good care. They clearly pay a lot of attention to their residents. The activities were good; they had movies, outside professionals come and do performances, and they even had wine tasting events on-site with music. The community is a bit pricey, however we feel we got our money's worth for the level of care they were providing. It seemed like a "stationary cruise", there was a lot of staff, a lot of activities, and they were always very concerned with the quality of care the residents were receiving. My mother was never bored and she was clearly well cared for.

We put my father in this place when it was owned by another company, Brookdale. We loved it as we could see he was getting all the things he needed: good food, activities and social interaction. Then it changed management and became "Capital Hill". The change was subtle but many of the people that were so friendly and helpful were gone almost overnight. The few people that were left looked strained and unable to have time to say hi as they did before the Capital Hill management had taken over. The food quality went down. The servers for the meals had trouble remembering what was asked for and there was scanty amounts of vegetables. My father gained a lot of weight on low quality food and he had been previously active now needed a walker - all within 6 months. He was going downhill fast. His health declined as did the food quality and the help and assistance to him. He was very sick one evening with throwing up and diarrhea. My brother was called and took him to the hospital with the thought that he was dehydrated. Well, they did tests and found that he had an infection. He was in the hospital for over a week. The people at Capital Hill did not call one time to see how he was doing during that time, Then when going back to his room it was a terrible mess a week later and not even the laundry was done. There was old food left in his room, put there after my father was gone to the hospital. It didn't make sense. We tried to call but trying to get in touch with people at Capital Hill is very difficult. They did not have humans answering the phone, everything was automated. That would have never happened when he was at Brookdale. After a week in the hospital, he had to be in a skilled nursing center for additional recovery. When he was ready to get out of the skilled nursing center we found a better place for him, A different assisted living center. This past week, he has made drastic improvement and is already using his walker less and getting back to great improvement. Being at Capital Hill was a very traumatic experience for my father and our whole family. Never again will we go to Capital Hill. I hope your experience is better than ours was.

I am here as a patient in skilled nursing and I feel loved! They really care about me and make sure I get the care I need. If I ask for something the staff goes above and beyond to accomodate my needs. My room has a great view and is large! I have gained weight and my wounds are healing because I actually like the food. The aides treat me so well.... thank you.

My Mother and Dad have been at Brookdale for three weeks and we have had different negative problems. My Mother was put to bed in her dirty street clothes and not feed dinner when she is a diabetic, this has happened twice . I entered her room and it smelled horrible because a dirty Depends with diarrhea was just left in the bathroom waste basket by a CNA. I have called numerous times to check up on my Mother with no return phone calls. Once I noticed that my Mother had a UTI and called to report it to the floor nurse and I was told that the last time I told them this she did not have one and two weeks later her occupational nurse called to tell me that she thought my Mother had a UTI - So this took them two weeks to get her medication for it. I have taken my Mother to her Neurologist two weeks ago for her Parkinsons and she still does not have any medication for it yet. I have been there when she is not feeling well and pushed her necklace call button and when no one showed up for 10 minutes I had to go to another floor to find a CNA to help her . One evening when I was asking the front desk for help with concerns - leaving a message for a Nurse a restaurant employee came up and asked for the T.V. remote to turn up the sound for a couple watching a movie and she yelled at him in front of me saying she can wait she is so demanding.

My husband was only here for about a month before he passed so my experience was limited but when he was there, there were a few things that I noticed. The food was not very good, at all. The staff and employees seemed nice and attentive but it also felt like the people that worked there were not very aware of their residents and the attention that they needed. The cleanliness of the facility was pretty good and felt like they were keeping on top of it.

I had originally had my husband in a different home and he came here to Brookdale for rehabilitation for his hip and was there for about 6 weeks. After hearing numerous raving reviews from friends, I decided that this was where I wanted him to be. This community is within walking distance of me so it makes it so easy to be able to see him whenever I’d like to. All of the residents are friendly and cheerful. Some are unresponsive or disturbed, but the staff is so kind and knowledgeable so they know how to handle things properly. Everything is always so clean too. The staff does the residents’ laundry, they make his bed every morning, they spot clean each day, and do a thorough cleaning once a week as well. They take everyone on outings to places like the planetarium, which he loved. For the price you pay, which isn’t too expensive, you really get a great experience and I’m just thankful that Brookdale was able to take him in. I would definitely recommend this community.

We were impressed by the cleanliness of Brookdale. The Memory Care unit is homey and did not remind us of a hospital. The secure lawn and garden area is well cared for and several of the residents were enjoying it. This will definitely be a place we consider if my mom's health slips. [Removed] was very open talking about the facility and answered all our questions. Thank you.

I have no complaints about how things are going for my loved one since she made the move into this community. The staff where very kind and on time to our appointment as well as answered any questions we had for them in detail. I like the open floor plan as well as the other amenities they had available to all of the residents. Overall I would recommend to anyone it was just not the right fit for my mother.

I have no complaints about the tour I had taken at this community for my loved one. The staff where on time to our appointment and made sure to answer questions we had for them in detail. The only problem I had is that my mother has memory loss and I thought the bigger facility might be a little to overwhelming for her.