The Residence at Cherry Hill

The community is very active and tries hard to keep everyone active even during covid. I would like to see more communication from the staff. Based on my experience I would recommend this community to others.

In the beginning our loved one was in the assisted living and that experience would be about a three out of five, and now our loved one is in memory care and that experience so far is a five out of five. Despite our limited experience because of the restrictions our loved one is adjusting very nicely into the memory care.

It is an older building so the community is not as bright and shiny, but it is well kept. The staff members we did meet with were nice. The actual care our loved one received while she was there was decent, but the problem was their communication. They did not seem to keep us informed with anything regarding our loved one, we were the ones constantly reaching out asking questions. We asked them initially what the difference was between assisted living and memory care and they said pretty much nothing. However that was not the case, there is only one director on the memory care side and they have very strict and limited visiting hours which iwas an inconvenience for our family.

My father at the time needed more redirection and reminders and they only had 2 levels of care here. It was assisted living and memory care and he was placed in memory care. The care was not what I considered appropriate for him. The residents were free to walk around the hallways and a lot of times there would be other people in his apartment. The staff was also not receptive to what his needs were. There were also some of his possessions that went missing and were then found. The assisted living part of the facility was great, but this review is about memory care.

We like the facility very much, the facility is very clean. My mom made some friends there, and the staff is really nice. They even called and checked on her after we moved out. The coordinated with her dr. and in house therapy very well. We would come back if we needed to.

Our Dad lives in the Memory care Unit at Atria, he is very well taken care of. He looks great! He loves the food and the activities. For now we meet outside in the court yard for our visits due to the pandemic. We feel so lucky to have found Atria, its a lovely community. The Atria staff are wonderful.

Hands down the best community in the area. I was skeptical about bringing my mom to an assisted living but they made the process so smooth. I felt a warm feeling as soon as I walked in the door and the tour confirmed that this was the place for mom. The activities are great and they are handling things so great with covid. Awesome community!

Atria has truly been a blessing to my family. The staff is so kind and professional. I knew after touring that is where my dad was meant to be. I couldn't be happier with our decision and my dad is very happy.

I have such peace of mind knowing my husband is safe and receiving wonderful care at Atria. The staff is kind, friendly and excel in all they do. After touring several facilities Atria immediately stood out as the best place for my loved one.

We brought my mom down here in July and after being hospitalized for a few weeks she came back to Atria and has made a wonderful transition. My mother is in memory care and they take amazing care of her. She loves the people who work there and they treat her with dignity and respect. I have not seen her this happy and healthy in the last year. I am grateful to [name removed] who runs the memory care and answers all my questions and concerns in a timely fashion. My family could not be happier with Atria in Cherry Hill for keeping mom happy and healthy!

I would recommend Atria Cherry Hill. The staff is very friendly. I feel my loved one is well taken care of. During COVID, the community is promoting socialization by having residents stand in the hallways. Even prior to COVID they made sure the residents are participating in activities, to help meet people.

The community is great and wonderful. The community is very clean, and caring. They have only had one patient with COVID and that is due to the resident visiting family prior to the shutdown. The community isolated the patient and there hasn't been any other incidents. They had extensive activities in the community. You can go out in the hallway and do exercises, and other items. 100% I think they are great. My loved one likes the socialization and food. They are starting to open the dining room on a limited basis. The variety of food is wonderful.

We toured a variety of places, we chose Atria Cherry Hill because of the proximity, the affordability, and I got more of a family/comfortable atmosphere here. The room sizes are small, especially after viewing other Atria facilities. The food here is pretty fresh and a good quality, they have a lot of variety. My favorite part about this community is that they assign each person a buddy upon getting there. They do a survey on interests and hobbies and pair you up with who matches for socialization purposes. I would absolutely recommend.

My mom was in assisted living, which we loved. Staff was very friendly, they had a lot of activities, such as exercise sessions, themed parties for holidays and get together s. Location was great, the building was very nice.

My mother was in the memory care area. They could have done a better job cleaning the common spaces, especially the kitchen area. The staff were mostly friendly. The staff lacked compassion and didn't show a lot of caring. They didn't have much in the way of activities for the memory care residents either. After she was here, she was moved to a hospital and then hospice and those teams showed much more compassion and caring after she passed away. I definitely think they need to improve on their people skills.

We thought they were pretty good. The community was always kept up well. The staff was also very nice. The care was ok, although my mother repeatedly tried to escape and they didn't seem equipped to handle some of her behaviors. The food was awesome at Atria and the activities were very nice, although my mother didn't often participate. The restaurant was very nice and we enjoyed eating there. We did like the place a lot!

Atria seemed very nice. Overall, the staff were caring and nice. There were a lot of activities offered, but he chose not to go even though the staff tried hard to have him join. He loved the food there. We visited a few other communities but we chose Atria because his apartment would be close to the elevator and dining room so it was easier for him with his mobility issues. The only negative we found was that they did not have on site medical staff and would have to call out for medical assistance if needed.

Lovely facility and kind, friendly people. [Name removed] could not have been more helpful! Cost is consistent with most similar facilities but the biggest problem is size of rooms. Too small.

[Name removed] was great. Presentation was professional, they had folder with all the information about the facility. Atria a bit more expensive. The place is clean, atmosphere is lively, looks they many activities. They require 2 yrs private pay.

Good activity program in memory care unit; must bring own furniture; told only one unit available (not sure if this is true); all fees not disclosed during discussion, only seen later in brochure