The Residence at Cedar Dell

The Residence at Cedar Dell is great across the board. It has a clean, cheery, welcoming, and friendly atmosphere. The staff are wonderful, and there is a general sense of community. The only reason I rated value at a 4 is I think that, like a hotel, all centrally accessible options like TV/Cable should be included and not require residents to create an private/separate account for anything except possibly for individual personal services.

The community is friendly. They took care of my mother during a very difficult time. The communication with the staff is good. I can usually get a response within an hour of any questions or concerns.

It is a very nice community. The staff is professional and does a good job. It is a smaller community as well. There are a lot of restrictions due to the pandemic. The restrictions are understandable though.

Cedar Dell offers a bunch of activities for the residents to participate in. They have bingo, movie nights, sing a longs, knitting classes and all different types of trivia. They also would take the residents out on fields trips or just small drives around the area. This community is kept very clean, and the residents and staff members always seemed very happy. The staff knew every resident by name. Looking at the menu, we could see the offered a vast variety of food options and we could tell the food was fantastic. They would send the families weekly emails to keep everyone updated during COVID, and they still have not had one confirmed case from a residents or staff member.

Everything is taken care of, except we pay for laundry. The laundry service includes the community washing, drying, folding and putting the laundry away. Everything is right on site. My loved one is getting worse due to COVID. They have gotten A+ with dealing with everything. We were able to see my loved one yesterday. The community is unbelievable careful, in a nice way. The nurse, the kitchen, the staff, front desk, payment, the people that answers the phone, and billing are all wonderful I haven't had any run-ins with anyone there. Prior to COVID there were several activities: shopping, doctor appointments, dancing for entertainment (at least 2 or 3 times a month), walk around the building, and they try to bring in different items. They also a catholic service, but they do have a chapel on site. They even were able to make their own personal pizzas one time. They have family centered activities each month. They've done grilling, and fundraising. The have a memory care unit as well. This unit is a smaller on the first floor. It is a locked for the residents. There isn't as much freedom as being able to walk around the outside. They have a gated area for these patients to walk around and get fresh air. I believe they have 10 beds for this unit. This is a highly supervised unit. The residents that go outside for walks have buttons, they have a check out and check in for the residents. This allows the community to know where the residents are. They have a nurse there. There are two nurses has helped us with medication, disorientation. I don't think you could find better care, they listen carefully with phone calls from the family. I believe they are in it with us. The nurses know all the patients by name, know what they like. They fill us in with how the week or day is. All you have to do is call, and they have a record for each resident that is in their room. This allows for all nurses to record anything going on. There is a formal meeting at least once a week. I hear from my loved one is so lucky, I am so happy here. The maintenance staff are quick to respond to anything that needs any attention with the inside and outside. They even helped us with getting the wedding ring off my dad's finger as it was bothering him in the community. My loved one lost his key and they were quick in getting the key remade.

This place is god-awful. Do not send your parents here if you care about them. They are left all day long with untrained and uninterested people. Unless you think tossing a balloon around is a viable activity or watching tv, they do nothing with these poor people. My mother never hurt herself before coming here, now she is sent - alone - to the hospital on a regular basis. "Falling" all the time. The communication with our family is abysmal. It's an extremely expensive place and they are put out if your family member doesn't conform to their rigid schedule and can't be cared for by their untrained staff. They will toss your parents out without even telling you until after it has happened.

I am happy with the care that my father is getting with a great staff. He is happy with the meals and the variety. His room is very comfortable for him in this studio he lives in. He enjoys being able to enjoy the garden and the outdoor environment . We would recommend the care and value to other families.

I got the opportunity to take a tour of this community and the staff was great. They helped me understand what they offer. I felt the amenities that they offer are not enough for the price they charge. The community looked clean and well kept though.

We are so grateful to have my Father in Law here. Everyone is so kind and helpful. We are so happy to hear him refer to Cedar Dell as his home.

My mother has been at Cedar Dell for just over one week. We moved her from another assisted living locations as the care was not happening. We have been extremely pleased with the staff as they go above and beyond to help make the residence happy. Example: the maintenance director called Samsung when the new television had no sound; it couldn't be resolved so they put a loaner in for Mom; when I replaced the TV, I forgot to bring a screw driver and asked to borrow one, when we came back from lunch, the TV was in place, loaner gone. WOW!! Caring for residence is great as far as we see.

Met with Dana and had a very positive talk and tour. We thought it to be a place of great interest.

The Cedars is very close to our family and makes it very convenient for us to visit. The community is about 9 years old but it has been maintained very well. It is set far off the road so you do not hear the road noise from the streets. The food they serve is good. Overall it is a nice community and we are pleased so far.