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The Reserve at Thousand Oaks

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3575 N Moorpark Rd, Thousand Oaks, CA 91360

9.3
Review score
25 reviews
Add review
9.3
Review score
25 reviews
5 star
48%
4 star
36%
3 star
12%
2 star
4%
1 star
0%
See all reviews
8.8
Review score
1785 reviews
39 facilities
For pricing & availability:
(866) 374-4058
The Reserve at Thousand Oaks
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The Reserve at Thousand Oaks
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Len K
-
Resident/client
4.0
Very impressed with the staff, med techs, caregivers, resident servers, front desk concerns. The food is a major concern ranging from tolerable to incredible.

About the facility
The Reserve at Thousand Oaks

Stately and classic, The Reserve at Thousand Oaks’ stunning Spanish-inspired architecture and pristine landscaping are truly a sight to see. Nestled on 9 acres in the hills in Thousand Oaks, California, our community allows residents to enjoy the perks of a quiet lifestyle in a resort-style setting. We are a senior living community that strives to support and encourage independence in aging, and we offer a variety of independent and assisted living services.

Exceptional amenities and 24-hour concierge service are just a few of the ways we strive to provide a lifestyle that goes beyond expectations. Our compassionate staff and friendly residents bring so much life and love to the community. Pair all of this with a beautiful environment, and you’ve got a community that’s truly a wonderful place to be.

Community Amenities & Services

Companionship plays a pivotal role in general health and wellness, and we strive to create an environment where friendships can flourish among neighbors and staff. While participation is voluntary, residents are encouraged to lead an active lifestyle as much as possible and to explore their social, intellectual, and physical wellness interests. As part of our MBK Mind+Body Wellness program, our calendar of events is planned with research-backed activities...

Read more

Senior living options offered

Assisted Living

Independent Living

Pricing
for The Reserve at Thousand Oaks

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Reserve at Thousand Oaks

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The Reserve at Thousand Oaks
The Reserve at Thousand Oaks

3575 N Moorpark Rd, Thousand Oaks, CA 91360

Sunrise of Westlake Village community exterior
Sunrise of Westlake Village

3101 Townsgate Road, Westlake Village, CA 91361

Belmont Village Thousand Oaks Community Exterior
Belmont Village Thousand Oaks

3680 North Moorpark Road, Thousand Oaks, CA 91360

Brio Manor Board and Care
Brio Manor Board and Care

115 Thames Street, Thousand Oaks, CA 91360

9.3
Review score
25 reviews
9.3
Review score
25 reviews
5 star
48%
4 star
36%
3 star
12%
2 star
4%
1 star
0%
10
Review score
49 reviews
10
Review score
49 reviews
5 star
74%
4 star
16%
3 star
10%
2 star
0%
1 star
0%
9.3
Review score
47 reviews
9.3
Review score
47 reviews
5 star
55%
4 star
28%
3 star
11%
2 star
0%
1 star
6%
8.5
Review score
8 reviews
8.5
Review score
8 reviews
5 star
87%
4 star
0%
3 star
0%
2 star
0%
1 star
13%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Amenities
at The Reserve at Thousand Oaks

Healthcare Services

  • Diabetic Care
  • High Acuity Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Low / No Sodium
  • International Cuisine
  • No Sugar
  • Room Service
  • Restaurant Style Dining
  • Professional Chef
  • Pureed Meals
  • Meals Provided
  • Guest Meals
  • Anytime Dining
  • Vegetarian
  • Gluten-free

Room Amenities

  • Handicap Accessible
  • Kitchenette
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Private patio, deck, or balcony
  • Full kitchen
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Garden View
  • Ground Floor Units

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Cats Allowed
  • Pet Care Available
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Library
  • Indoor Common Areas
  • Meeting Room
  • Barber Shop
  • Beauty Salon
  • Central Fireplace
  • TV Lounge
  • Private Bath
  • Outside Patio

Recreational areas

  • Movie or Theater Room
  • Game Room
  • Fitness Center
  • Billiards Lounge
  • Swimming Pool
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Happy Hour
  • Bridge Club
  • Cooking Club
  • Pet-focused Programs
  • Book Club
  • Holiday Parties
  • Gardening Club
  • Cards / Pinochle Club
  • Other Religious Services
  • Choir / Singing Club
  • Community Service Programs
  • Visiting Rabbi
  • Art Classes
  • Visiting Chaplain or Priest
  • Water Aerobics
  • Wine Tasting
  • Day Trips and Outings
  • Dances
  • Karaoke
  • Educational Speakers / Life Long Learning
  • Intergenerational Programs
  • Devotional Activities Offsite
  • Quilting or Sewing Club
  • Catholic Services
  • Birthday Parties
  • Protestant Services
  • Brain fitness / Dakim
  • Christian Services
  • Mormon/LDS Services
  • Jewish Services
  • Community Service Organizations
  • Current Events Club
  • Yoga / Chair Yoga
  • Activities Off-site
  • Activities On-site
  • Live Well Programs
  • Men's Club
  • Tai Chi
  • Live Musical Performances
  • Trivia Games
  • Walking Club
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Wii Bowling
  • Devotional Activities On-Site
  • Cooking Classes
  • Bible Study Group
  • Forever Fit
  • Stretching Classes
  • Resident Band or Musicians

Reviews

for The Reserve at Thousand Oaks

9.3Review score25 reviews
9.3
Review score
25 reviews
5 star
48%
4 star
36%
3 star
12%
2 star
4%
1 star
0%
MBK Senior Living
8.8
Review score1785 reviews39 communities
Write a review
A Place for Mom has scored The Reserve at Thousand Oaks with 9.3 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Reserve at Thousand Oaks has 25 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.2
Friendliness
4.5
Care Services
4.0
Staff
4.7
Meals & Dining
3.6
Activities
4.3
Value for Cost
3.9
A Place for Mom has scored The Reserve at Thousand Oaks with 9.3 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Reserve at Thousand Oaks has 25 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
MBK Senior Living
8.8
Review score1785 reviews39 communities
Logo for MBK Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 25 reviews
Beverly E - Resident/client
Assisted Living
March 30, 2024
5.0
Single living
Great place to live.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from The Reserve at Thousand Oaks
May 2, 2024
Thank you so much for taking the time to leave a review! We truly appreciate your kind words about our community.
Len K - Resident/client
Assisted Living
March 30, 2024
4.0
Very impressed with the staff, med techs, caregivers, resident servers, front desk concerns. The food is a major concern ranging from tolerable to incredible.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
3
Response from The Reserve at Thousand Oaks
May 2, 2024
Thank you so much for taking the time to leave a review! We truly appreciate your kind words about our community.
Sally P - Resident/client
Assisted Living
March 30, 2024
5.0
All employees that we have contacted are exceptional!!! Always available and caring.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
1
Activities
5
Value for Cost
5
Response from The Reserve at Thousand Oaks
May 2, 2024
Thank you so much for taking the time to leave a review! We truly appreciate your kind words about our community.
Bonnie B - Resident/client
Assisted Living
March 30, 2024
4.0
Friendly, helpful, patient
Short on staff on care and transportation and kitchen dining help.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
Response from The Reserve at Thousand Oaks
May 2, 2024
Thank you so much for taking the time to leave a review! We truly appreciate your kind words about our community.
Andy C - Resident/client
Assisted Living
March 30, 2024
5.0
The Personnel
A great place to live. The personnel are great. Very helpful. I would recommend to anyone to sign up.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
3
Response from The Reserve at Thousand Oaks
May 2, 2024
Thank you so much for taking the time to leave a review! We truly appreciate your kind words about our community.
Henri P - Resident/client
Assisted Living
March 30, 2024
5.0
We made a great decision to come here at The Reserve. We really feel at home here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Response from The Reserve at Thousand Oaks
May 2, 2024
Thank you so much for taking the time to leave a review! We truly appreciate your kind words about our community.
Nancy Z - Resident/client
Independent Living
March 30, 2024
4.0
I have been here 5 months. At tour, I was a little hit on "live in". Now I truly am delighted to be in this community. It's quite an adjustment. They're good to me, intellectually advantaged, and nice for old age!
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Reserve at Thousand Oaks
May 2, 2024
Thank you so much for taking the time to leave a review! We truly appreciate your kind words about our community.
Anonymous - Resident/client
Assisted Living
March 27, 2024
5.0
Senior Living
Enjoy living here. Enough activities to keep me happy. Made a lot oof friends here.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from The Reserve at Thousand Oaks
May 2, 2024
Thank you so much for taking the time to leave a review! We truly appreciate your kind words about our community.
Anonymous - Toured community
Independent Living
October 2, 2023
4.0
Verified Review
tour review
Our family had an in person tour with The Reserve at Thousand Oaks and overall we thought the tour experience as well as the community was really good
Response from The Reserve at Thousand Oaks
October 10, 2023
Thank you so much for your positive feedback! We are so happy that you enjoyed your tour. Your feedback is very much appreciated.
Anonymous - Resident/client
Independent Living
April 5, 2022
5.0
Verified Review
If You Have to Move Into an Assisted Living Community, This is the Place to Go
I would recommend you come here to live. There are nice accommodations, and the entire community is very nice. There are three meals a day, activities, exercises, movies, housekeeping, and linen changing that is included in the monthly fee. They have a washer and dryer in my unit and a kitchenette in the room. The staff are wonderful to work with if there are questions or concerns. The maintenance team is very quick to assist with requests. We are very happy here.
Cleanliness
4.5
Friendliness
5
Staff
5
Meals & Dining
4.5
Activities
5
Value for Cost
4.5
LC - Family/friend
Assisted Living
February 9, 2022
2.5
Verified Review
Be Wary
I would tell others to be wary about what The Reserve is saying they offer to you. We chose them because they were very friendly and welcoming coming in. We were really sold on what they said they would offer as far as care services, that their care would be better than other places. But that has not been true whatsoever. Don't be taken in by the bells and whistles, or what you're being sold. Most of the staff have been okay, but the follow-up is not good. We've had several communication issues that after six weeks were still not resolved. They said they didn't have my phone number on file even though I had provided it from the beginning. So during an emergency, they weren't able to contact us or give us updates. That finally has been resolved, but too little too late. The follow-through on the care is just not there. The number of staff that they have in and out with turnover is incredible. They're constantly having to retrain people, which is frustrating when your loved one needs a higher level of care. It's a great community for somebody who is very independent and doesn't need a lot of care. But if your loved one need more care, it's not a great option.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
2.5
Meals & Dining
3
Activities
3.5
Value for Cost
3
Connie K - Resident/client
Independent Living
December 7, 2021
5.0
Verified Review
The Reserve is the best!
After looking at other places, this was the best place. They really care about people. Financially, it is excellent compared to others. They're very personable. And they meet the needs of the people who live here. It's a very friendly and fun place to be.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Reserve at Thousand Oaks
December 17, 2021
"They really care about people." - It's absolutely true! Our dedicated team works daily to provide an inviting atmosphere, engaging activities, delicious meals, and compassionate support. It's all done with the utmost care for our residents -- our Reserve family. Thank you so much for sharing your experience and choosing The Reserve at Thousand Oaks.
MW - Family/friend
Assisted Living
July 8, 2021
4.0
Verified Review
Overall very positive, helpful, and clean
I would recommend this community to others based on my experience. The community is neat and clean and the staff is very friendly. The food is good and they have activities available for the residence.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
Theodor Polk - Resident/client
Independent Living
August 19, 2020
5.0
Verified Review
Review of The Reserve At Thousand Oaks
While "Star" ratings facilitate statistical processing, they cannot hope to characterize the fine-grain differences that discriminate among comparable contenders, and it is in the attention to and execution of resident service details that The Reserve at Thousand Oaks excels in each of the rated dimensions. Core services are impeccably rendered by friendly and helpful staff who are typically responsive above and beyond their assigned duties to residents' often extraordinary requests. The Reserve offers residents a multitude of regularly scheduled on-site activities covering a broad spectrum of interests ranging from intensely physical exercise sessions to mentally challenging games, from manual arts (such as building and painting and jewelry-making) to classical concerts and twice-a-day movies in a comfortable theater, from supporting intellectual participation activities (like a book club) to games of chance (e.g., nickel poker). In addition, off-site trips to events of special interest are offered periodically for selective participation by interested residents. Living quarters are kept meticulously clean by thorough routine once-a-week cleaning and in-between services if/as needed. Requests for maintenance are expeditiously and professionally handled. The one-word descriptor "Great' doesn't begin to adequately characterize the all-round excellence of services rendered to The Reserve's residents.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Sy Berger - Resident/client
Independent Living
August 13, 2020
4.5
A Place to Call Home
My wife and I have lived at The Reserve for over 8 years and we are thankful we moved here. In spite of changes in ownership and personnel, the essential services and culture which make this community so attractive have remained unchanged. The Reserve is a friendly and welcoming community, where residents feel that they are part of a family. It is hard to imagine a more caring staff. Even though there have been changes in some staff members over these years, the replacements are as supportive as the ones who left - a tribute to the selection and training by our management. Also impressive is the flexibility that management has shown with regard to resident needs and proposals. My wife and I, as well as many other residents, have been very satisfied with the food and food service at The Reserve, but there are other residents who would not agree with us. I'm sure that differences in opinion and preferences regarding food is typical of retirement communities. Finally, I should mention our lovely campus. The buildings are surrounded by trees, and residents can walk safely away from busy streets.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
3.5
Care Services
4.5
Activities
4.5
THEODOR POLK - Resident/client
Independent Living
August 13, 2020
5.0
A Resident's Perception of Services Rendered by The Reserve
While "Star" ratings facilitate statistical processing, they cannot hope to characterize the fine-grain differences that discriminate among comparable contenders, and it is in the attention to and execution of resident service details that The Reserve at Thousand Oaks excels in each of the rated dimensions. Core services are impeccably rendered by friendly and helpful staff who are typically responsive above and beyond their assigned duties to often extraordinary requests from finicky residents. The Reserve offers residents a multitude of regularly scheduled on-site activities covering a broad spectrum of interests ranging from physical exercise sessions to mentally challenging games, from manual arts (such as building and painting and jewelry-making) to classical concerts and twice-a-day movies in a comfortable theater, from supporting intellectual participation activities (e.g., a book club) to a variety of popular games (such as bridge and nickel poker). In addition, off-site trips to events of special interest are offered periodically for selective participation by interested residents. Living quarters are kept meticulously clean by thorough routine once-a-week cleaning and in-between services if/as needed. Requests for maintenance are expeditiously and professionally handled. The one-word descriptor "Great" doesn't begin to adequately characterize the all-round excellence of services rendered to The Reserve's residents.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Independent Living
December 31, 2019
2.0
The location is good. Unfortunately, that is about the only thing that is good about the Reserve. Old property, old outdated units, requires a lot of walking between buildings to get to meals, and no outside activities. For those on a "budget" this might be okay but not for us. Reminds me you get what you pay for, especially when it comes to senior living conditions.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Independent Living
March 18, 2019
4.0
Antiquated place, room size is good. More independent living with option for assistance. The available grass area for dog was the game changer. And the flexibility of the staff. Great vibe, very happy there. Good food.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Independent Living
January 24, 2019
4.0
A large busy community with active residents and many classes and activities. I will visit again, I am a little concerned that my mom may feel overwhelmed here, may need a smaller facility...
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Family Member - Family/friend
Independent Living
June 19, 2014
3.0
Verified Review
This wasn't a great place
The housekeeping wasn't good, it was dirty and dark. When we left all of her jewelry was gone, but I never reported it, I didn't have proof or details. Some of the staff were fabulous, like the dining room staff, but some of the people, and one in particular, Rosa were not nice at all. Maintenance stuff didn't get done, the grass was dead and it never got fixed. The care was substandard, in my opinion. It was good before management changed, and then everything went downhill.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-20 out of 25 reviews

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Frequently Asked Questions
about The Reserve at Thousand Oaks

The Reserve at Thousand Oaks offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Reserve at Thousand Oaks 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (805) 491-4130 to reach a resident at The Reserve at Thousand Oaks.

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3%
2bd, Studio, 1bd, Semi-Private
Nestled in the heart of Thousand Oaks, Atria Park of Grand Oaks offers resort-style living in a Tuscanesque village setting for Southern California's active older adults. Our amenity-rich community offers all the comforts of home — without the burdens of home maintenance. We provide independent...
Photo of The Ridge at Westlake Village

The Ridge at Westlake Village

31200 Cedar Valley Drive, Westlake Village, CA 91362
Starting at $X,XXX+ monthly
Studio, 1bd, 2bd, Semi-Private
Photo of Fillmore Country Club

Fillmore Country Club

827 River Street, Fillmore, CA 93015
Starting at $X,XXX+ monthly
8.0
Review score
12 reviews
8.0
Review score
12 reviews
5 star
59%
4 star
25%
3 star
0%
2 star
8%
1 star
8%
Studio, 1bd, 2bd
Fillmore Country Club is a beautifully designed Senior Community with Assisted Living Services, short-term stays, and an appealing alternative for seniors who need some assistance with their daily routines such as bathing, dressing and medication reminders. Located in Fillmore, CA, we are...
Photo of Hillcrest Royale Retirement

Hillcrest Royale Retirement

190 E Hillcrest Dr, Thousand Oaks, CA 91360
Starting at $X,XXX+ monthly
5 star
58%
4 star
14%
3 star
14%
2 star
9%
1 star
5%
Studio, 1bd
In providing a complete living environment, we enhance the lives of seniors in our community. Ours is a place where residents enjoy the care and support of loving staff and companionship of peers with similar backgrounds and interests. Included in our affordable monthly rate are three complete...
Photo of West Hills Assisted Living

West Hills Assisted Living

7055 Shoup Ave, West Hills, CA 91307
Starting at $X,XXX+ monthly
8.0
Review score
9 reviews
8.0
Review score
9 reviews
5 star
56%
4 star
22%
3 star
22%
2 star
0%
1 star
0%
Studio, Semi-Private
West Hills Retirement Center West Hills Retirement Center is an assisted living community in the pleasantly warm climate of West Hills, CA. Located in the lively town of West Hills, residents have access to multiple nearby senior centers and a variety of delightful shopping locations. Gentle...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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