Good Tour, But Small Rooms anonymous - Toured community
My tour of this community was nice. From what I saw the community looked good, everything was nice and clean. The staff was kind and friendly. I didn't like the room they showed me, they were a bit small for my taste. My questions were answered, they were informative as well. It was a good tour, but not the place for me.
Nightmare. Samantha - Loved one of resident/client
The food their is mediocre at best. The staff that takes care of the medicines is rude and hard to work with. VERY EXPENSIVE, they don't do what they say they do - example: they get laundry mixed up all the time and you end up with other peoples clothes, bedding. Gross.
The Executive Director is a nightmare - very standoffish and rude and if you remove your parent/grandparent from their facility she calls in a false report of abuse and neglect for the Department of Elder Care to come to your house and investigate you. She made the call while I was moving my relative out there and had the nerve to say to me that day "should you ever need help with anything just call me" she then stabbed me in the back. She needs to be fired. I am consulting an attorney for her false abuse report.
Director anonymous - Loved one of resident/client
I was over there twice today. I have been the main person to go visit her. I think she is doing ok. She seems to have found a friend. The director of the memory care has a very negative persona. She could have a better attitude when dealing with certain issues.
Clean and friendly at Brookdale anonymous - Resident/client
The staff at Brookdale Citrus is always friendly and helpful. Its always clean, fresh and tidy everyday!
Doing a fine job anonymous - Loved one of resident/client
Overall we're pleased with how things have gone at Brookdale Citrus. The facility is clean, the staff is friendly, and the food is good! They're doing a fine job. My one complaint would be that I think the staff could be trained a little more thoroughly, in things like being able to help out residents with hearing aids, etc.
It is very clean and the staff is very polite.
Family Member - Loved one of resident/client
We are pretty happy with them. It is very clean and the staff is very polite.
anonymous - Toured community
A nice and calming environment but with enough scheduled activities to keep a person socially active. Small enough for any needed personal attention. Easy to find your way around. Was impressed with the director and her vision for the place.
anonymous - Toured community
The staff was very friendly as well as the residents. It was not the right fit for us at this time. The level of care is more than what we are looking for at this time.
Very happy with this place! Loved one - Loved one of resident/client
We're very happy with how things are going at Emeritus at Barrington Place! The staff are all very friendly and professional, and take great care of the residents. We're very appreciative that the people here understand the difficulties faced by those with Alzheimer's disease, and that they are patient and understanding in their care. And I'd also like to mention that the food here is amazing! The chef here really doesn't not get the recognition he deserves! The food is consistently great, and the dining service is fast and friendly!
Excellent facility Brad k - Loved one of resident/client
My mother has been at this fine facility for almost two years now and is still as happy as the day she went in. Her days are filled with all kinds of activities and the food is great and plentiful. I visit at least once a week at different times and always find everyone happy. The staff truly cares and it shows. You will be happy to have your loved one in this facility I'm sure.
Liked very much,clean large... Anonymous - Toured community
Liked very much,clean large private rooms, has a homey feel. Friendly staff.
Great First Impression Anonymous - Toured community
My visit to see Barrington was so interesting. The residents were having a Valentine Day party with a band playing Frank Sinatra tunes. I saw the room that my dad will share and it was bright and clean. The staff seemed friendly and concerned.
Warm and friendly The Hamilton family
Everyone has been great and helpful in helping us get the room ready for my husbands brother and his sister-in-law. We are looking forward to all the things they have planned for everyone that lives there. The home is clean and well kept and the staff is great, and the food is good.
I went to the facility and ... A Place For Mom Customer - Toured community
I went to the facility and it was very homey. Staff good, manage easy to deal with, I got a good vibe about this place.