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The Park Lane

200 Glenwood Circle, Monterey, CA 93940

9.3
Review score
106 reviews
Add review
9.3
Review score
106 reviews
5 star
88%
4 star
5%
3 star
1%
2 star
2%
1 star
4%
See all reviews
8.9
Review score
9544 reviews
99 facilities
For pricing & availability:
(866) 374-4058
The Park Lane
The Park Lane
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66 Floor plans available
The Park Lane in google map
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Anonymous
-
Family/friend
4.0
Review for The Park Lane
My loved one was initially in the assisted care, think that is what it's called, the higher level of care, and they were not at all timely in responding to their requests. That is the biggest problem that we've had with TPL.

About the facility
The Park Lane

Find the upscale senior living community you’ve been seeking for your or your loved one’s retirement at The Park Lane in Monterey, California. This memory care, assisted and independent living community showcases modern interiors and common areas that create a high-end, resort-style sanctuary that lies near shopping centers and popular restaurants to explore.

Community Amenities and Services

To fit the individual needs of every resident, The Park Lane offers a variety of assistance services like incontinence care, life enrichment programs, medication management, transportation services, and weekly housekeeping and laundry.

For dining, residents can enjoy an on-site restaurant available 12 hours a day with delicious, seasonally inspired menu options. After satisfying meals, residents can explore everything their new home has in store.

Pamper yourself at the spa, find serenity in the winter garden lounge, stroll through the courtyard along landscaped walking paths, shoot pool in the billiards lounge, or join in a regularly scheduled activity. Day outings, games, happy hours, and more mean there’s always something to enjoy.

Living Arrangements

The Park Lane offers studio, one-bedroom, and two-bedroom apartments that can feature full kitchens, emergency call systems, and private balconies or patios.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Park Lane

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Park Lane

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Compare

The Park Lane
The Park Lane

200 Glenwood Circle, Monterey, CA 93940

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Ivy Park at Monterey
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9.3
Review score
106 reviews
9.3
Review score
106 reviews
5 star
88%
4 star
5%
3 star
1%
2 star
2%
1 star
4%
9.6
Review score
17 reviews
9.6
Review score
17 reviews
5 star
76%
4 star
18%
3 star
0%
2 star
0%
1 star
6%
8.4
Review score
12 reviews
8.4
Review score
12 reviews
5 star
75%
4 star
17%
3 star
0%
2 star
0%
1 star
8%
7.2
Review score
22 reviews
7.2
Review score
22 reviews
5 star
55%
4 star
18%
3 star
18%
2 star
0%
1 star
9%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for The Park Lane

9.3Review score106 reviews
9.3
Review score
106 reviews
5 star
88%
4 star
5%
3 star
1%
2 star
2%
1 star
4%
Pacifica Senior Living
8.9
Review score9544 reviews99 communities
Write a review
A Place for Mom has scored The Park Lane with 9.3 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, The Park Lane has 106 reviews with an average "overall experience" of 4.7 out of 5.
Overall Rating
4.7
Cleanliness
4.7
Friendliness
4.7
Care Services
4.6
Staff
4.2
Meals & Dining
4.2
Activities
4.7
Value for Cost
4.6
A Place for Mom has scored The Park Lane with 9.3 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, The Park Lane has 106 reviews with an average "overall experience" of 4.7 out of 5.
Parent company
Best of Senior Living 2023
Pacifica Senior Living
8.9
Review score9544 reviews99 communities
Logo for Pacifica Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 106 reviews
Shirley L - Resident/client
Independent Living
January 26, 2024
2.0
Current Park Lane review
I moved to the Park Lane in December of 2022. I had a Traumatic Brain Injury and needed to simplify my life as much as possible. I went for a 2 week stay and felt that I could be happy there. For a while I was optimistic, responses to issues that needed attention were timely, food was healthy and tasty and delivered in a timely manner. Most residents liked being there and felt well-taken care of. Forward 6 - 8 months things gradually changed. Requests for maintenance ignored or done in a way that did not resolve the problem, meals gradually got worse and worse until I really did not want to go to the dining room to eat. In fact, conversations during meals was mostly complaining about the quality and delivery of the food. A dinner could take an hour or more to get. I moved out after being there a year. I WOULD NOT recommend moving there or putting your loved one in this facility. I am not the only one who left, there are many empty units now.
Cleanliness
3
Friendliness
4
Staff
3
Meals & Dining
1
Activities
3
Value for Cost
1
Response from The Park Lane
February 12, 2024
We read every review and share it with the community. Executive Director, Billy Mitchell would like to thank you for your feedback. But you will be pleased to know that the two areas that you mention have been addressed. There is a new head chef since you lived here. And, we apologize for your experience with maintenance, but there are new team members in both the housekeeping and maintenance, and they are fully staffed. We look forward to seeing you in the dining room soon.
Anonymous - Family/friend
Memory Care
August 2, 2023
2.0
Verified Review
Memory Care
I'm rating the memory care unit at Park Lane. The other parts of the facility seemed better, but memory care had very little staff engagement. Lack of cleaning or maintenance, and very few activities. When we visited they showed us the beautiful amenities, described an active lifestyle and quality personalized care. The outdoor garden was very nice and they are pet friendly.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from The Park Lane
August 9, 2023
Thank you for taking the time to give us feedback about our community. We appreciate the kind words about our building and the garden, and that we are pet friendly. We also appreciate you letting us know of your experience in our Memory Care. We pride ourselves on the overall cleanliness and safety of our residents. We are launching more activities and creating ways for residents to interact with other residents, outside entertainers, outside volunteers, and of course our hard-working staff here at The Park Lane. With this focus, we are improving in the area of resident activity and engagement. All opinions are important to us as we take comments to heart and find teachable moments.
Katherine - Resident/client
Memory Care
May 12, 2023
1.0
Beautiful redwoods, Sad it did not work out
I would not recommend this place to anyone. I tried to work with management but decided it was best for Mom to leave as soon as possible. I hope that one day it will get the care, quality, staff, and nursing that one deserves. One should feel safe, cared for, respected, listened to when residing in a place like this. The building is in need constant maintenance, in need of repair, plumbing problems, the gym has outdated equipment, windows and upper decks never cleaned, and everything could use a good scrub. The landscaping is very nice and the grounds are well taken care of. There is a nice walking path, lovely outdoor seating, huge patio in the back, a top floor for events and view of the bay. Lots of potential one day.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
Response from The Park Lane
June 28, 2023
Thank you for taking the time to leave this review. I am very sorry to hear of your experience with our community. At The Park Lane, we strive to take care of all of our building and resident needs. There are some areas where we currently excel and there are some we are working hard to improve. Please continue to give us feedback on how we can improve your experience but let’s set up a face-to-face meeting with the Executive Director to discuss building concerns.
Anonymous - Family/friend
Assisted Living
December 22, 2022
4.0
Verified Review
Review for The Park Lane
My loved one was initially in the assisted care, think that is what it's called, the higher level of care, and they were not at all timely in responding to their requests. That is the biggest problem that we've had with TPL.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Park Lane
December 27, 2022
Hello, thank you for your review and for sharing your opinion here on our profile. We will share your comments with the team and work on our communication with families. Would you please reach out to our Executive Director so that we can discuss this review together?
JF - Family/friend
Assisted Living
September 28, 2022
1.0
Hire a Private Caregiver because you'll need it
Please do not put your loved one here if they need a lot of assistance because you will NOT get it. They make the bed over my mother's soiled sheets, they do laundry and burn her blouses, they ask our Private how to giver her a shower because they don't know what to do, they are on their phones watching movies while I walk by carrying out loads of trash. There seems to be little to no training. This place is expensive, the food is great, and the gardens are nice. But if you need lots of help, hire a private caregiver, please.
Cleanliness
3
Friendliness
5
Care Services
1
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
3
Chuck L - Resident/client
Assisted Living
July 29, 2022
5.0
I have been working with [name removed] who is absolutely wonderful! She has made my transition back to this community easy and pleasurable! She is so professional and simply awesome!
Response from The Park Lane
February 13, 2023
Thank you for your 5-star review!
T.A. - Family/friend
Assisted Living
May 25, 2022
4.0
Verified Review
Improve medication management
The Park Lane is a great facility, but there's some work that needs to be done in how they handle assisted living. Right now, we are specifically having a problem with the medication my dad is supposed to be getting. I understand when something changes they will need written approval for it, but at the same time they didn't give him the correct dosage that was on the label and that went on for a couple days - he needed that full dosage. There were instructions to cut the pill in half and the refused to cut it in half because, "that isn't what we do". It seems like they can't administer medications properly. My dad isn't happy about it, he knows what needs to be done with his medication(s). We moved him into assisted living under the guise that he'd be receiving medication management: the correct dosage and in a timely manner at the right time. The maintenance guy comes in and gives it to him and if that's how they do things, then okay. But the timeliness is off, despite the time we've told them. It needs to be given at a specific time, and they'll come in 2 hours earlier. It kind of seems like they want to give it to him whenever they want, so that is an issue that needs to be improved.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Response from The Park Lane
May 27, 2022
Thank you for your positive review, we appreciate your feedback of The Park Lane! We are always more than happy to assist you if anything else comes up. Take care!
Verna P - Resident/client
Assisted Living
May 5, 2022
5.0
I have lived at Park Lane for 17 years in chalet [unit number removed]. The garden was what brought me here. I have spent many hours and quite a bit of money on plants and outside labor to help make it beautiful. All the furniture, chairs, tables, umbrella, large batch of daisies were all donated by residents who live in nearby chalets. [name removed], who lived here was kind enough to help with the bird fountain, a small circle in the middle of the lawn and planted many things; and carrying donated patio and furniture. I love to water the flowers and lawn and it makes me happy. My years of volunteering in art classes, library, book club are over as I am now [age removed] years old.
Response from The Park Lane
May 11, 2022
Verna, your wonderful feedback and rating mean a lot to us. Thanks for taking the time to share your experience at the Park Lane!
Anonymous - Toured community
Independent Living
April 11, 2022
5.0
beautiful cruise ship like atmosphere
I just toured The Park Lane with my son and I will be moving in in about 6 months. The Park Lane has so many amenities and the residents I talked to were so friendly.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Park Lane
April 15, 2022
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience. Have a great day!
Dorothy K - Resident/client
Independent Living
April 11, 2022
5.0
living at The Park Lane is like living aboard a deluxe cruise liner. once you select your accommodation, you never have to leave it. all the amenities are there. you can order room service or eat in the dining room. there is entertainment, lectures, and excursions as well as exercise classes, crafts, and happy hour. exceptional views, including fireworks, can be seen from the Vista Lounge at the top of The Towers. A Roman-style spa, well-stocked library, and an exercise room are available as well as a mahogany-paneled room for playing poker and shooting pool. there is even an exclusive store, the Serendipity. a beauty salon and massage parlor make living at The Park Lane almost perfect, that, and the exceptional staff led by the Executive Director. all aboard!
Response from The Park Lane
April 22, 2022
Dorothy K, thank you for leaving this detailed review about your experience with our community! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Pat S - Resident/client
Independent Living
April 8, 2022
5.0
I really like The Park Lane because there is a lot of people and you can visit someone everyday. I really like the grounds to go out and walk. the employees have been amazing. I've had staff help me do my make up and get ready. they make me feel independent. I also like my room and its slowly coming together. I like the activities we have around the community. I also like the location we are in, its very close to everything.
Response from The Park Lane
April 15, 2022
We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Park Lane! Thank you for taking the time to leave us this review about your experience. Take care!
Judy T - Resident/client
Assisted Living
April 4, 2022
5.0
the director at The Park Lane is absolutely the very best possible anywhere! one nurse has been difficult to work with at times, and many have told me they feel the same in the last 2 years. the caregivers and dining room workers do the absolute best work they can do with patience when its needed!
Response from The Park Lane
April 13, 2022
We always strive to provide top-quality service and care to every resident and their families. We are so pleased to hear that you have enjoyed your experience with the Park Lane. We hope that you have a wonderful day!
Patricia N - Resident/client
Assisted Living
April 4, 2022
5.0
there is a magical feeling here. all of our needs have been anticipated, from wonderful meals to entertainment. there are beautiful grounds and walking paths to explore and such wonderfully kind and caring workers to assist. the apartments are comfortable with safety features like emergency buttons to wear and in the bathrooms, also soft night lights and safety rails where needed. Park Lane is a happy "village" with a diversified populous. the greatest features of Park Lane are that one never feels alone and one always feels safe and secure, and there are happy smiles wherever you look.
Response from The Park Lane
April 6, 2022
We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Park Lane! Thank you for taking the time to let us know how we did!
Marine B - Resident/client
Assisted Living
April 4, 2022
5.0
excellent sales director - thorough, answered questions, explained TPL community in detail. generous apartments, facilities and activities are broad in scope, and support a wide variety of interests. staff is pleasant, always says hello and smiles. genuine interest in their clients.
Response from The Park Lane
April 16, 2022
Hi Marine, thank you so much for your positive comments about the Park Lane! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Agnes P - Resident/client
Assisted Living
March 30, 2022
5.0
[name removed] has been very helpful, I have no complaints. I am looking forward to moving in.
Response from The Park Lane
April 16, 2022
Agnes P, we're glad you had such a wonderful experience with us! We look forward to you joining our Park Lane family!
Deanie J - Resident/client
Assisted Living
March 29, 2022
5.0
my husband and I moved to The Park Lane almost eleven years ago after he had a severe stroke and we needed to be closer to family for their support. I was mainly involved with caring for my husband and did not get to know many residents or participate in activities while he was living. in spite of that, many people from The Park Lane reached out to me upon his death - both residents and staff - and I felt comforted by the caring I experienced. I believe that there is a real sense of "community" here and it can be felt just by living here and being able to interact as much or as little as one wishes. for that I am most grateful and give The Park Lane a high score.
Response from The Park Lane
April 2, 2022
Deanie, we are so happy to read such a great review about The Park Lane! We hope you have a great day.
Barbara A - Resident/client
Independent Living
March 29, 2022
5.0
why I love living at the Park Lane? I could begin to tell you how lovely the grounds are and how well kept. it's like living in a beautiful park really. even your pets are welcome. even barbecues, and music and dancing. I could tell you about the entertainment that they provided for us - the happy hours, the musicians that come in - even the talent that live here that bring us joy. the ice cream socials, the games - you know. I could tell you about the layout - indoors. very welcoming from the entry to the dining area - the ballroom, the different areas for computer play to reading, books, games, and meetings and arts and crafts and movies, and exercise and massage and beauty shop, serendipity shop - the great chefs. but I won't take time to go into all that. the main reason I love living here at The Park Lane - it's the PEOPLE! the caring people that take care of us every day! and the people that complete our family here at The Park Lane! <3
Response from The Park Lane
April 3, 2022
Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience at The Park Lane! Thank you again for your kind words and we look forward to seeing you again.
Robert T - Resident/client
Assisted Living
March 29, 2022
5.0
When my wife died in 2009, I chose to live in northern California and survey its locations, and Park Lane came out on top and I moved here twelve years ago and I'm very pleased.
Response from The Park Lane
February 13, 2023
Thank you for your 5-star review!
Verna - Resident/client
Assisted Living
March 29, 2022
5.0
I have lived at The Park Lane in [unit number removed] for 17 years. My husband, [name removed], died here and I have been by myself. But not lonely, as all the neighbors around me sort of look after me as I am now 105 YEARS OLD!! I read a great deal of good literature, prepare some of my meals - though the delivered meals are usually fine. Thanks to [name removed] - he is your crown jewel!! My garden is my delight - it is no secret garden for I love to see Park Lanes family and friends there. All my neighbors [names removed] have all become my good friends as well as [name removed]. I no longer can go to events in the main building except to get books from the "wonderful" library. Years ago, when I was 87-88, I volunteered as the librarian, began a book club in which each person told about a different book they had read. I also gave lectures on the art of independence concerns and took a drawing class. Life has been good for me here at Park Lanes and the years have been full of joy. I am safe and that is important to my two sons, five grandchildren, and nine great grands. I live by the song "Que Sera Sera" - what will be will be.
Response from The Park Lane
April 16, 2022
Hi Verna, thank you so much for your positive comments about The Park Lane! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Doris C - Resident/client
Independent Living
March 28, 2022
5.0
why I love living at The Park Lane I love living at The Park Lane because of all the people: management, staff, and other residnets. the management and staff listen to our comments, good or not so good, and take them under advisement. they are always friendly, helpful and available giving excellent service from explaining the rules to gently enforcing them or to solving the squeaks in the door or the light socket that just won't cooperate. all genuinely care. the other residents have grown to be our friends, whether dining with them, taking a class, or going on outings. the stories told, backgrounds shared, or families spoken about would fill volumes - all sure to be listened to in awe (sometimes in envy). my husband and I did not visit The Park Lane prior to our move-in day. we have never regretted our children's decision and look forward to making more friends, sharing new outings, having good meals, and attending informative lectures and classes. thank you, Park Lane, and continued good luck to us all.
Response from The Park Lane
April 3, 2022
Doris C, we're happy you found our staff to be so supportive during your experience here at The Park Lane. We hope you have a great day!
Viewing 1-20 out of 106 reviews

Amenities
at The Park Lane

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care
  • High Acuity Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Vegan
  • Room Service
  • Professional Chef
  • Low / No Sodium
  • Organic
  • No Sugar
  • Pureed Meals
  • Gluten-free
  • International Cuisine
  • Guest Meals
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided

Room Amenities

  • Kitchenette
  • Full kitchen
  • Ground Floor Units
  • Bath Tubs
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Computer or Media Center
  • Library
  • Outdoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Butterfly garden / Hummingbird garden
  • Outside Patio

Recreational areas

  • Billiards Lounge
  • Jacuzzi
  • Piano or Organ
  • Game Room
  • Fitness Center
  • Swimming Pool
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • French
  • Spanish
  • Filipino

Activities

  • Karaoke
  • Devotional Activities Offsite
  • Gardening Club
  • Live Dance or Theater Performances
  • Cards / Pinochle Club
  • Community Service Organizations
  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Well Programs
  • Walking Club
  • Resident Band or Musicians
  • Dances
  • Activities Off-site
  • Trivia Games
  • Forever Fit
  • Birthday Parties
  • Art Classes
  • Bridge Club
  • Wii Bowling
  • Holiday Parties
  • Devotional Activities On-Site
  • Wine Tasting
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Tai Chi
  • Men's Club
  • Pet-focused Programs
  • Stretching Classes
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Live Musical Performances

Neighborhoods
around The Park Lane

See what the neighborhood has to offer and what’s nearby:
The Park Lane in google map

Frequently Asked Questions
about The Park Lane

The Park Lane offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Park Lane 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (831) 373-0101 to reach a resident at The Park Lane.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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