1-9 of 9 reviews
The Opal at Music City, what a gem!
Connie H - Loved one of resident/client
What a compassionate and caring facility. Staff is very professional and friendly. Moved my Dad in recently and we are slowly getting acclimated to everything. They have been very accommodating to his needs. If you are looking for a facility for yourself or a loved one be sure to check them out with a scheduled tour.
Friendly people...Beautiful facility!
anonymous - Resident/client
I recently toured The Opal at Music City. Very impressed with the friendly staff and residents, plus the recently remodeled rooms are beautiful!
anonymous - Toured community
More than likely not a choice for our family. Seemed overpriced for the overall quality of life it will provide. Also, they are just beginning full renovations of the facility, so that would be disruptive.
Homelike place for dad
Elliott - Loved one of resident/client
We were quite happy with this facility.
It was hard to find a facility that was able to care for our dad. Even though he didn't require "alot", we have too much going on with young kids, getting sick, etc.
This facility was close by and within driving distance. Offered good food and nice staff. Even helped us with medicaid. Felt like home.
We would certainly recommend this place. Even if we could afford 7000 for somewhere downtown.
Nice Facility and Within our Budget!
Deborah - Loved one of resident/client
We loved it here!
Unfortunately, our grandmother passed away in November. That's the sad reality of aging but while she was there, we had a good experience, nice staff and pleasant food!
A Caring and Warm Place
anonymous - Toured community
Had a wonderful walk through at the facility and WOW! The staff was friendly, warm and inviting. It truly shows how well they care for those in their care. They have created an environment that is warm and peaceful. Activities galore! I really hope to have my grandfather there in the near future!
BJCD - Loved one of resident/client
I don't know how to stress enough what a terrible experience we had. Our mother was there for about 85 days until we moved her. Limited staff, little or no cleaning, 5 directors of nursing in less than 3 months, cancelled her insurance without authorization, tried to breach the contract by increasing the rent. Added more fees that were suppose to be included in the contract amount. Maintenance man dressing Mom. Food was terrible, unauthorized medication was given. I can go on and on. Motto is...don't judge a book by the cover.
fullofnoncorrectinformation - Loved one of resident/client
No outdoor access, no garden space
Food very spicy
Changed family members health insurance without consent.
Prescribed Opiod without permission.
In house physician billing when not suppose to treat family member.
Employees performing duties they aren't qualified to perform.
Change policies on a whim without concern for residents.
Never saw water available for residents other than at meals.
Sometimes cutting staff. No nurse, house keepers, laundry person, bath person, caregivers.
I can not recommend. Brochure sounds great until you get there and moved in.
Nice Cozy Facility. Love the staff and location
Denise - Loved one of resident/client
What a change to Donelson.
We had our aunt in Texas and moved her here last year.
Thanks to the staff who helped with her move. We are happy with the facility and it is convenient for my brothers to fly in.
She had great caregivers in Texas and we are so happy there so nice to her here also.