The Meadows at Escalante

My mom is a resident in Assisted Living at The Meadows at Escalante. This is not just a facility, this place is a wonderful community! A community that my mom loves and is thriving in! The Staff and the Activities are a 5+. I would recommend this facility to family and friends.

For the most part this is a good community. The community can seem disorganized. There are times the staff say they will be right back and then never returns. The staff communication is good as long as the family is being proactive with our communication. There are three meals a day served to the residents. My loved one doesn't like the fact the community doesn't have fresh fruit in the morning. The food has a salty taste to it as well.

They are terrific. Amuch better experience than in Las Vegas. Great hands-on attitude as well as performing their duties pertaining to their clients. It's easily accessible from the freeway but overall there are lots of food lol and lots of activities at the facility and away as well! I highly recommend them whether it's for assisted living or memory care!

The staff is fine. Sometimes the food is good, other times it's not. They had eveything that we wanted, it was nice place, and the cost was more affordable. They provided what they said they would . Overall, I would recommend to other families.

The food is kind of bland. It's pretty much like institutional food. The value for the money is good. We picked this community because, it was close proximity to where live, more affordable, and clean. It's pretty good so far. I would recommend to other families. They have outings/fields trips a couple times per week. They also have group activites, and keep the residents engaged. They have a movie theatre room, and big screen TV's in the lounging area.

The care here is unmatched. This place gives families the peace of mind that their loved one will be safe. It has great food and fun activities all throughout the day. I highly recommend The Meadows at Escalante!

I love the memory care here. They are so patient and understanding of our needs. I have so impressed with what they have been able to offer. I am thankful to [name removed] and [name removed] for helping us out through all of this change.

My mom loves it here.

High staff turnover, cannot get resolution to any problems.

It's a pretty good facility overall. There are a few things that might need tweaking. I realize lockdown is a little bit hard on everybody. But it seems like it might be a little bit too hard, just too much isolation with the residents in their rooms for weeks at a a time. I think the staff are pretty good. They're friendly and seem to do what they can, although they're short-handed. I'm not sure that they have a whole lot of interaction with the patients, although with Covid, my visits have been limited to my loved one's room, so I'm not out and about in the facility to observe.

Our loved one so far has not complained about the meals, so we assume they are good. However lately there has been a big struggle with communication. It seems like they are doing more damage control in assisted living then anything else. Our loved ones care levels are not being met.

Moved my parents out after 6 weeks of lockdown during Covid (no residents had Covid, employees did), meals skipped during the lockdown. Told several times that my parents were not "on the list to receive food delivered" The entire facility was on food delivery due to Covid. Facility ran out of food! Staff would walk in to check vitals on my healthy parents 3 times a day, starting at 6:30 am! Lack of respect for privacy. Our family spoke to the administrator multiple times. They were apologetic and nice nothing changed. Don't be fooled by the beautiful pictures on their website. The food is the worst! ALWAYS cold and many times unrecognizable. We showed the food to one of the administrators who responded, "well I'm not surprised." Poor mismangement by admin. Meadows borders on elder abuse because of overly strict "corporate" guidelines to keep residents in their rooms at all time, not even allowing them to check mail. The Haven in St. George - locally owned and no corporate rules.

They pay attention to detail. Every member of the staff goes out of their way to get to know your loved one and how they can help them. It is a very warm and welcoming community. They are great with communication, even at this time when I know they are very busy they do their best to keep me in the loop as to how things are going for my dad.

Everyone I talked to was extremely helpful and caring and happy to get me all the information I needed especially under the trying times everyone is facing at this time.

My mom seams to like it and attends most of the activities. I have been impressed with most of the items at the Meadows. I do feel they could really improve on the food. The selection does not seam very healthy or creative. When we eat with her we stick to a sandwich, salad bar or burger. Last time we had the meatloaf and it was not good and it came with frozen wilted looking vegies and a few red potatos.

The facility is beautiful and well maintained. The residents are able to walk out of their rooms into a bright, active area where they can participate in activities of mingle with other residents and guests. The Activity Director is amazing - planning such a variety of daily/monthly activities & inviting guest performers and entertainment. Concerns: 1. Staff morale and turnover. The CNAs are always kind and considerate of the patients but the new faces week after week is alarming. Often the facility seems understaffed especially at night. 2. The RN that is shared with the AL section is never visible in the Memory Care unit and did not return any of our telephone calls. 3. In 6 months, The Meadows Directors was seen mingling with the guests, residents and staff only once.