Southgate Senior Living

Staff is very nice. And there is always a clean environment there. The dining menus are always available with an open all day kitchen. The staff always makes the residents feel loved and the care staff go above and beyond making sure residents are happy and participate in activites as much as they can!

I love this place. The people are really nice they are always smiling, they always make me feel welcomed. It’s just a good community to be in. They really make sure everyone is taking care of. The food is delicious.

They provide a homelike environment. All staff members are caring and compassionate which makes this incredible difficult time a much easier transition. There are a plethora of activities so you can always find something that suits you from games and puzzles to scenic drives and museums.

The director of nursing and her assistant left shortly after my dad moved in, which was frustrating. Things seemed to spiral down after that. We have found in all of these facilities that there is constant turn over with employees. We had a few issues here. No one was able to get my dad to shower, so I had to do it. His room was dirty often and laundry wasn't done timely. We were paying extra to have services for him that were not being done. Medications were being left in his room. Overall, I wish I had done more homework before placing my dad here. I do not think it was the best fit for him.

This community has been excellent. Based on the experience of my friends and the spaciousness of the apartments I would recommend to check it out. My friends are in one of the two of the largest rooms in the community.

My dad has been at Southgate Senior Living for a few years. They treat him like family. He has made a lot of friends there and always enjoys the activities. The building is very clean and the director has made great strides to improve the building. I love Southgate and the staff. The nurses are by far the best. Kate even dances with my dad which makes him smile every time. I highly recommend them to everyone.

Really friendly, clean and hospitable. Had a great studio with mini terrace. Nice physical therapy space. Extra care costs on sliding scale. Dogs allowed. Gardening club.

Definitely each one of the staff were friendly and they made you feel like you were important. They would keep you up to date on things. I chose this community because the friendliness professionalism, and the availability. They really did well with the food for everyone and offered a variety. I definitely would recommend this community to other families and I already have.

The staff were very caring and concerned . They paid attention to what was going with me brother and everyone around him. The food was very good. Because we were in dire need, they were so accommodating, helpful, and they even came to our house to do the paperwork. To me, they went out of their way to make sure things went easy with his move in. They even assisted with the furniture accommodations.

It has been a couple of years but I hate this place for what they did to my husband. I don't know anything about the assisted living and I'm sure that it's a totally different ballgame. In fact, I've heard wonderful things about other Brookdale locations. But my husband was in Memory Care for 3 weeks until he lost 22 pounds (in those 3 weeks) and came down with pneumonia--after which I cared for him at home. He was fairly helpless and they did nothing for him--they didn't help him change his clothes, help him in the bathroom, and worst of all, they didn't help him eat. Their food was terrible and he wouldn't eat it even when I hired my own people to take care of him for part of the day. I think the problem was the upper management--the pay for the employees--and the fact that they refused to hire enough employees.

All of the staff members at this facility have been friendly and they have done what they said they would do. I ended up picking this community over everyone else because they did have the friendly atmosphere. The facility is clean and tidy without feeling institutionalized. They have a nice dining room and my Sister loves the food. For activities they have card games, Christmas programs, and Wii bowling. I would recommend this community to other families.

The rooms are nice sized. The staff are great. The food is terrible. The memory care unit is good in that residents may go out into the courtyard at will and unaccompanied, be safe and enjoy the outdoors and the great view over the golf course and the city. Just be prepared to pay an additional $200+ a year when they up the room rate just because they can. My mother has been in there less than 3 years and the room rate has gone from $3200 to over $4500. What additional care she receives in return for that is NONE. She requires very minimal care, eats very little, because the food is so bad. I am going to look at newer, nicer facilities. If she is going to have to pay that much out of pocket, and keep having it raised every year, she deserves to live in a newer, nicer place.

I toured this community for the options of care for my mom.The staff seemed to be nice and they were helpful. The community has a nice menu and activities. We did not want a community that appeared to be dark and we were not happy with the environment. Families might want to see this community for the options of care

My dear friend has recently made the move into this community and so far things have been going well for her. The staff made the transition easy and I am comfortable with the quality of care that she has been receiving. She has had no complaints about the meals and is making the best of her time there so far. Overall it has been a perfect fit and we are very happy with the outcome.

We toured this community for the care for my mom. We like the environment. We like that they were able to give me the information that was needed. We would recommend that families tour this community. We wanted a community that had a different type of environment at this time.

We like this community for the excellent care and the wonderful staff that are very caring. The menu is outstanding and I like knowing that she likes the menu. We are happy that she is active with the other residents in a lot of the wonderful activities that are offered. We have recommended this community to others looking for a great value for outstanding care.

The staff at this community where very friendly to my loved one and I during our tour and gave us lots of great information of there facility and everything they had to offer. The building was east to navigate through and they had lots of great amenities available to all of the residents. I would defiantly recommend this place to anyone interested.