The Linden at Woodbridge

Management is very responsive to call and email requests but the nursing staff is not so responsive to emails and calls. The transportation services have been excellent. Meal services and cafeteria staff are very friendly and they reach out to my dad if he hasn't shown up for a meal or will put food aside for him if he is not at home during mealtime.

My sister, whose needs I manage, has been at the Linden for over a year now and absolutely loves it! When we first walked in, the common area was bright, modern and welcoming. Activities are varied and my sister easily found her own level of comfort with exercise classes, resident meetings, entertainment and planned outings. Recent labor shortages have been generally well handled by a responsive staff, although some housekeeping details have been less than desired: sticky counters & doors in the kitchenette, etc. Admittedly, my sister can be messy! Meals have recently improved with more healthy options. Any COVID cases are reported quickly and transparently, with all testing and quarantine plans clearly outlined. The grounds are beautiful and the residence is conveniently located near both the village of Woodbridge and city of New Haven.

Linden at Woodbridge is a great relaxing place not only for independent senior living but also for loved ones who lost their memory. Staff is competent and friendly, APRN visits weekly and available on call 7 days a week. Linden provides Person-Centered Care, with its guiding principle in place, loved ones can always expect to get care that is centered on their individual needs. Linden Practice Ethics at All Times. It operates with a great foundation of trust and principles of care include choice, dignity, independence, partnership, privacy, respect, rights, safety, equality and inclusion, and confidentiality.

The Linden at Woodbridge gave us a great tour. It is a chain facility - so therefore the food was not very good. The choices were limited and the specials looked more like TV dinner type things. It was a beautiful facility, but we were looking for a place that had a special program for Parkinson's.

Our family had an in person tour and we thought this community was absolutely wonderful and very lovely, what it came down to was just price and location for our family

My mother who is 94 years old states she enjoys talking with the staff because they are all respectful and social. Linden has a pleasant dining atmosphere with a fantastic staff. My mother has a great relationship with each dining staff and the CNA/ Resident Assistants. Our family are pleased with the facility & the care for our mother and grateful that the staff & administration are open to working through issues.

The community is very helpful. A Place for Mom made the transition easy for our loved one to find a community. The staff are always able to answer questions, are attentive, and attend to all your loved one's needs, along with being responsive to questions and concerns the family may have. The apartment, changing of linens, transportation for doctor appointments, housekeeping, care for your loved one, laundry, and all the meals are included in the monthly rate. Bathing assistance, and medication management are some of the care the community will offer your loved one depending on their level of care needed.

I would recommend the community to others for their loved ones. The staff treats the residents well, and this stands out to me. The food is good, and they cater to my loved one's needs. They do have activities available for the residents to participate in.

I don't live in town, so I am not able to be there. I've been able to speak to the staff over the phone, and observe to the conversation of the staff with my loved one. The community has been really good at accommodations, to have some extra decorations to make her feel comfortable and orienting her. The community made it feel like my loved one's house. They are good at redirecting and giving medications to my loved one. The food is excellent, and is good enough that visitors want to eat there. The chef worked in a restaurant in the past. The staff are engaged with the residents in the memory care unit, and are thoughtful. I feel it is a good value. It is sometimes hard to get a hold of the staff since I am out of town. They are good at follow up and getting my loved one to their doctor appointments. They have an onsite physician. They've also done a great job at managing medications for my loved one.

Our loved one was there for two weeks for Respite care. Our loved one came directly from the hospital and we received a phone call saying our loved one had to leave due to their behavior. We then asked if they were giving them the medicine that came with from the hospital and they said no, and that they need to leave. There was also little assistance, and they tried to charge glass of water when we asked for it. In the beginning the friendliness of the staff members were very nice, however just not like that towards the end.

The nursing director at Linden community was extremely friendly. She worked very hard to get our loved one moved in in a timely manner and she really made us feel comfortable. The rooms they provided were spacious and very nice. We would recommend this community.

We chose this community because it was closest to where my brother lived. We were also recommended by a friend. The room sizes were spacious, my mom had a studio and it was a good size. She liked the food and it looked lovely. Our favorite part about this community was the people. The people at Linden Woodbridge are exceptional. When you are depending on a facility to care for someone you love so much, after evaluating all of the main things, it comes down to a relationship decision. Staff had to step in for family and they were wonderful.

The community was very clean and the staff was very friendly. We were very happy with the Linden. My parents didn't participate much in the activities, however they did have them available for the residents to participate in. We did feel like Linden At Woodbridge was a good value for the price.

The staff have been absolutely excellent. From the moment we walked in the door, the staff immediately asked me to tell them about my dad, his likes and dislikes. They said that wanted to know about him to help best care for him. The nursing director has been wonderful. She is concerned about not only my dad's care, but my needs as well. The staff are very accommodating and attuned to the residents and their families. It is just a wonderful place. Also, before COVID, I was allowed to visit my dad anytime, day or night, which is very important to me, The community has given me peace of mind and allowed me to turn my dad's care over to them.

Horrible experience do not put a family member here also still billing my mom when she moved out in March.... [Name removed] the director does not respond to emails either.

We did not think there would be an option of placing my Mom in an independent living environment, but the 24/7 onsite home health care made this possible. We have been surprised with how quickly Mom has fit in saying she is "so busy" with activities. The Regent has been so helpful in taking Mom to doctors' appointments and trips to places like Walmart. I myself have found the staff and residents to be very, very friendly. I've not met even one grumpy, bad apple! The food looks and smells wonderful and is quite delicious. Mom always asks for half a serving because the portions are filling. We are so relieved in knowing The Regent is making sure Mom is well cared for.

Loved this place!! Beautiful and clean. The studio was huge. Great option for my dad.

So very disappointed in moms stay here. The biggest mistake we have made for her. Other than an activities director I can honestly say the staff did not take good care of mom at all. She had too much time with nothing to do. Activites canceled for various staffing reasons. Too much nothing time . Mom fell often. Slept with nothing to do on her couch mid day and slipped off to the coffee table. Had too many meals left on her coffee table as escorting her down the the hall to meals was too difficult for them to bother. Think twice , this place has good salespersonal. Beware!!

Very nice facility friendly staff and [name removed] was very pleasant and informative. Nice grounds.

Everything is working out well with my fathers move to this community. He is doing great, and I'am satisfied with everything they have done for our family.