About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

Brookdale Castle Gardens

1715 Castle Gardens Rd, Vestal, NY 13850

9.1
Review score
83 reviews
Add review
9.1
Review score
83 reviews
5 star
43%
4 star
43%
3 star
10%
2 star
0%
1 star
4%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Castle Gardens
Brookdale Castle Gardens
1414 Photos available
44 Floor plans available
Brookdale Castle Gardens in google map
street view of Brookdale Castle Gardens

Get pricing & check availability

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By clicking “Submit”, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Anonymous
-
Family/friend
4.0
Mom is happy, but note how medications and dr orders are handled
The aides are kind and compassionate but I feel like they need more training- have had issues with the medication storage and logs for BG numbers. We are happy with the placement and actual apartment as well as location. They have "misplaced" a couple of medications-fortunately they were f

About the facility
Brookdale Castle Gardens

The Hearth at Castle Gardens offers independent and assisted living, as well as memory care. This community in Vestal, New York, offers the quaint feel of a country cottage, with delightful areas like the courtyard with raised gardening beds and cozy seating by the fireplace. Should your needs change, the staff can adjust your care without moving you out of your apartment. Best of all, you can bring your pet!

This community is located just north of Pennsylvania, close to the Susquehanna River. If you’re interested in local history, you can enjoy free admission to The Vestal Museum, which also features live musical entertainment once a month. The Phelps Mansion Museum allows you to step back into the Gilded Age with period furniture and tours. Those interested in the outdoors will enjoy the Binghamton University Nature Preserve, which has hiking trails and a 20-acre wetland. The Finch Hollow Nature Trail also offers hiking, along with a free museum.

Community Amenities and Services

You’ll enjoy a variety of activities offered through Think More and Move More programming. Cognitive activities may include challenging games or puzzles, or an open-ended discussion of broad topics. To stay active, The Hearth at Castle Gardens offers a...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Brookdale Castle Gardens

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Castle Gardens

Select tour type
Select preferred date
Select preferred time

Compare

Brookdale Castle Gardens
Brookdale Castle Gardens

1715 Castle Gardens Rd, Vestal, NY 13850

The Homestead/ Barton FTHA
The Homestead/ Barton FTHA

6 Main Street, Apalachin, NY 13732

Elderwood Village at Vestal
Elderwood Village at Vestal

505 Clubhouse Rd, Vestal, NY 13850

Prentice Homestead
Prentice Homestead

733 Pennsylvania Avenue, Apalachin, NY 13732

9.1
Review score
83 reviews
9.1
Review score
83 reviews
5 star
43%
4 star
43%
3 star
10%
2 star
0%
1 star
4%
9.3
Review score
11 reviews
9.3
Review score
11 reviews
5 star
64%
4 star
27%
3 star
9%
2 star
0%
1 star
0%
9.0
Review score
21 reviews
9.0
Review score
21 reviews
5 star
71%
4 star
19%
3 star
10%
2 star
0%
1 star
0%
8.0
Review score
3 reviews
8.0
Review score
3 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Memory Care, Adult Day Services, Residential Care Home

Care types offered

1

Assisted Living

Care types offered

3

Memory Care, Adult Day Services, Residential Care Home

Reviews

for Brookdale Castle Gardens

9.1Review score83 reviews
9.1
Review score
83 reviews
5 star
43%
4 star
43%
3 star
10%
2 star
0%
1 star
4%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Castle Gardens with 9.1 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookdale Castle Gardens has 83 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.9
Meals & Dining
4.7
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored Brookdale Castle Gardens with 9.1 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookdale Castle Gardens has 83 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 83 reviews
Anonymous - Family/friend
Assisted Living
December 6, 2023
4.0
Verified Review
Mom is happy, but note how medications and dr orders are handled
The aides are kind and compassionate but I feel like they need more training- have had issues with the medication storage and logs for BG numbers. We are happy with the placement and actual apartment as well as location. They have "misplaced" a couple of medications-fortunately they were found, but very stressful for me as one would have been expensive to replace without insurance. My mom is overall happy here!
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Anonymous - Family/friend
Independent Living
October 26, 2023
4.0
Verified Review
Recommended
My loved one is currently a resident at The Hearth at Castle Gardens and overall things have been very good for him at this facility, so far. The staff are all very nice and helpful. The other residents are kind. The facility is clean and looks nice. I would certainly recommend The Hearth at Castle Gardens to family and friends or anyone looking for this type of facility!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Kathryn - Family/friend
Assisted Living
October 10, 2023
5.0
Verified Review
Our Families experience with a friendly caring community.
And The Hearth at Castle Gardens as a 5. And if it is possible I would rate them a 10. A Place For Mom got me in contact with several local assisted living facilities and we immediately loved The Hearth at Castle Gardens. As our Mom was not quite ready to commit to the move for the first year and a half. Both A Place For Mom and The Hearth at Castle Gardens kept in contact with me the entire time, always answering any questions I had. [name removed] at Castle Gardens went above and beyond anything we could have hoped for in assisting in finding the perfect placement for Our Mom, and is truly a huge asset. This place is amazing. It is spotlessly clean the staff are so friendly and accommodating. In a short time we feel like friends. The quality of care she is getting from the nursing staff is great and [name removed] is fantastic about letting us know any concerns or questions she has on Mom. My mother has truly not been this happy since before my Dad passed. She is never in her room because she spends all day at the many activities they have daily. Every time we visit she says "I love it here, I'm really having a good time". And she is eating better than she has since she lost my father. She says the food is really good. The other residents are so friendly to her and she truly feels like part of a community. The Hearth at Castle Gardens is truly the nicest and most affordable (by a few thousand dollars) over the other local places we looked at. I know this review may seem to good to be true but it is our truth and we can't thank all involved enough with helping her and us get to this point
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
June 6, 2023
4.0
Would recommend.
What we like most about The Hearth at Castle Gardens is the staff, they are excellent. Although due to the turnover they have had some issues with the laundry service as well as returning the correct clothes to the proper owners. We would recommend this community to other families looking or a place for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Anonymous - Family/friend
Memory Care
May 4, 2023
4.0
Verified Review
Peace of Mind
It has been a huge relief knowing that Mom is safe and being monitored. The staff is wonderful with her, and I am shocked at how well she has adapted. Considering the other options we looked at, this is a good one for her and I would recommend it.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
March 29, 2023
5.0
Verified Review
Nice Place to Live
All the staff have been friendly and helpful. I have had my questions answered quickly. The staff turnover is a little difficult, but they are handling it quite well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Brookdale Castle Gardens
March 30, 2023
Thank you so much for the kind words! The Hearth at Castle Gardens team works very hard, and appreciates you taking the time to leave a review. Thank you for choosing The Hearth for your loved one.
Julia - Family/friend
Independent Living
February 8, 2023
5.0
Verified Review
I have told many people about them. They are friendly, caring, mom said the meals are delicious, they have a good amount of activities to choose from. The place is well cleaned and cozy/homey. It seems like a lot of money, but the peace of mind alone is worth it. She loves that she was able to bring her cat!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Carolyn - Family/friend
Assisted Living
January 4, 2023
5.0
Verified Review
Feels Like Home
The care services are very good. The interaction with the staff has been positive. My loved one loves the food, and enjoys Bingo, and exercises/painting. They also have weekly shopping trips, and outings. Great value for the money. They make people feel welcomed. Overall, they keep me well informed with what's going on with my loved one, and they're very good with keeping the seniors active.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from Brookdale Castle Gardens
January 5, 2023
Thank you so much for your kind words! The Hearth at Castle Gardens teams works very hard, and appreciates you taking the time to leave a review.
Audrey - Family/friend
Assisted Living
October 6, 2022
4.5
Verified Review
Good Place for a Family Member
The intake person was extremely responsive. She listened to us and answered all of our questions back and forth via email numerous times since we were long distance. She really seemed to take a personal interest in making sure my brother was situated well. It has been an impressive experience. My brother says the meals are good. He likes having his own space but also being able to mingle when he wants to. They give him the freedom to come and go from his room as he pleases. So he has the best of both worlds - he gets to maintain his privacy, and he also gets to socialize when he feels like it.
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Value for Cost
4
Response from Brookdale Castle Gardens
November 3, 2022
Thank you so much for taking the time to leave a review! The Hearth at Castle Gardens team works very hard and appreciates your kind words. Sincerely - Katie, VP of Marketing & Communications
Karen - Family/friend
Memory Care
September 6, 2022
5.0
Verified Review
Everybody was very helpful in getting my loved one in at The Hearth.
The Hearth at Castle Gardens is the best place ever. The people are so friendly. The activities are fantastic. There is a little bit of attention to detail that's lacking for how much we're paying, but they always try their best. And the nurses do a good job. It has been a good experience overall.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
May 11, 2022
5.0
Verified Review
Constant Communication and Support
The staff are very friendly when I talk to them. There was a time that it took a full month for the community to change the linens for my loved one. The community is very nice. I am very impressed with the daily activities, they will even take the residents for a van ride once a week. I would recommend the community to others for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Activities
4
Holly - Family/friend
Assisted Living
March 28, 2022
1.0
Verified Review
Expectations not met
The sales lady we worked with in the beginning was really great, she seemed so sincere and caring and has actually been the only one from this community that followed up with our family. From what the community said they could do, and what they did were two separate things. Our loved one needed full time care pretty much so they advised we move her to the memory care side where she would be able to receive that care. The very first morning our loved one was left alone to bathe and she fell in the shower and broke her hip. When we asked how this happened they said it was because of being short staffed. We understood that but we wish they would of told us in the beginning if they were not able to handle the full time care to be upfront and honest with us.
Response from Brookdale Castle Gardens
April 13, 2022
Holly, First - I'm VERY sorry to hear you had a negative experience at The Hearth at Castle Gardens. What you described does not meet our care standards. I've shared your review with our Regional VP of Operations for New York, and asked her to investigate further with their clinical services team. - Katie, VP of Marketing & Communications
Anonymous - Toured community
Memory Care
February 23, 2022
4.0
Verified Review
tour of The Hearth
I toured The Hearth at Castle Gardens and upon first impression it was good; they seemed to have a nice facility. I noticed that their memory care unit was kept completely separate, which raised concerns of whether or not my loved one would receive enough attention. I wasn't sure of how that would work, as we weren't able to see that on the tour. we chose a community that focused on memory care only.
Response from Brookdale Castle Gardens
March 4, 2022
Thank you for taking the time to leave a review - we appreciate the feedback and are glad you found a good fit during your senior living search.
Susan S - Family/friend
Assisted Living
February 8, 2022
5.0
Verified Review
5 star everything
Everyone is great over at The Hearth at Castle Gardens, we have absolutely no complaints. It is a very clean and homey atmosphere, it feels like a breath of fresh air. The staff are great with communication and always let us know what is going on. They are super involved, there is not a lot of turnover so it feels like family. Some of the staff have been here for years. We feel like they are very transparent and honest with us and they have nothing to hide. As far as financials go, we thought it was going to be too expensive but we were pleasantly surprised at how reasonable it was. If your money runs out they also have other resources. She has adjusted very well and we would absolutely recommend them to other families looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Brookdale Castle Gardens
February 14, 2022
Thank you so much for the kind words! The Castle Gardens team works very hard to run a welcoming, clean, homelike community, and they appreciate you taking the time to share your experience. - Katie, VP of Marketing & Communications
anonymous - Family/friend
Memory Care
November 8, 2021
5.0
Verified Review
Overall a good experience
The sales team was excellent and the director is great at sending updates via email. The only negative was that I think that the nursing staff could have followed up better with the family members, they were hard to get a hold of and did not have a sense of urgency and did not keep families up to speed as well as we would have liked.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from Brookdale Castle Gardens
November 9, 2021
Thank you so much for taking the time to leave a review! The Hearth at Castle Gardens' team works very hard and appreciates your kind words.
anonymous - Family/friend
Independent Living
March 24, 2021
4.5
Verified Review
Happy we made the choice
We have not really been able to get inside the community until recently, but we do think our loved ones are enjoying the meals. Even when they were in quarantine they still had activities going on, they could do small things in their rooms. We do think the apartments are pretty good. Our mother is on the memory care side and her room is small but perfect for her.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
March 4, 2021
3.0
Verified Review
Castle Gardens Could Have Done a Better Job with COVID
I would recommend the community. It was a clean community. I was frustrated due to no initiative by the staff. I wish they would have done more on their own for my loved one.
Friendliness
4
Care Services
3
Staff
3
Value for Cost
4
anonymous - Family/friend
Memory Care
September 11, 2020
3.0
Verified Review
A great place for your loved one if they are in the middle of their Alzheimer stage.
We absolutely loved Castle Garden's, this place was absolutely beautiful. This community was spotless clean, it was wonderful. The overall value was good, however our loved one was only there for six weeks, and we had to pay that next months care services even though he was no longer there. Some activities they had for the residents were movie nights, they could play catch with each other, and watch nature shows. We never ate there but from our understanding the food was really good. When it came to the care services we were disappointed. Our loved one had fallen there. He had Alzheimer's and ended up needing more attention. We were told that the staff would take him to the bathroom on a regular basis, but when he would urinate himself we were charged an extra fee for every time the staff member had to come clean it up. Once our loved one vacated the building we had to pay for new carpet to be replaced, which we did not expect to happen. In the end our loved one needed more care than what the staff could offer.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
2.5
Activities
5
anonymous - Toured community
Memory Care
October 25, 2019
5.0
Very nice people, very clean and homey facility. We are encouraged by what they can offer out Aunt. Hopefully we will be able to place her there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
R. E. Black - Resident/client
Memory Care
September 11, 2019
4.0
Review of The Hearth At Castle Gardens
A nice please to live. Very nice employees. Lots of activity.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 83 reviews

Amenities
at Brookdale Castle Gardens

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • International Cuisine
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided
  • Pureed Meals
  • Professional Chef
  • Low / No Sodium
  • No Sugar
  • Vegan
  • Room Service
  • Special Dining Programs

Room Amenities

  • Garden View
  • Air Conditioned
  • Bath Tubs
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Full kitchen
  • Kitchenette
  • Ground Floor Units
  • Private patio, deck, or balcony

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Outside Patio
  • Private Bath
  • Central Fireplace
  • Library
  • Computer or Media Center
  • TV Lounge
  • Indoor Common Areas
  • Meeting Room

Recreational areas

  • Fitness Center
  • Movie or Theater Room
  • Raised Garden Beds
  • Piano or Organ
  • Game Room

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Men's Club
  • Tai Chi
  • Protestant Services
  • Pet-focused Programs
  • Stretching Classes
  • Yoga / Chair Yoga
  • Christian Services
  • Brain fitness / Dakim
  • Live Musical Performances
  • Choir / Singing Club
  • Trivia Games
  • Birthday Parties
  • Art Classes
  • Reminiscence Programs
  • Bridge Club
  • Wii Bowling
  • Holiday Parties
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Wine Tasting
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Community Service Programs
  • Happy Hour
  • BBQs or Picnics
  • Day Trips and Outings
  • Live Well Programs
  • Walking Club
  • Dances
  • Activities Off-site
  • Karaoke
  • Catholic Services
  • Devotional Activities Offsite
  • Intergenerational Programs
  • Other Religious Services
  • Book Club
  • Cards / Pinochle Club
  • Live Dance or Theater Performances
  • Community Service Organizations
  • Gardening Club

Neighborhoods
around Brookdale Castle Gardens

See what the neighborhood has to offer and what’s nearby:
Brookdale Castle Gardens in google map

Frequently Asked Questions
about Brookdale Castle Gardens

Brookdale Castle Gardens offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Castle Gardens 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (607) 748-5700 to reach a resident at Brookdale Castle Gardens.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top