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Brookdale Castle Gardens

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1715 Castle Gardens Rd, Vestal, NY 13850

9.5
Review score
93 reviews
Add review
9.5
Review score
93 reviews
5 star
44%
4 star
44%
3 star
9%
2 star
0%
1 star
3%
See all reviews
8.7
Review score
28521 reviews
643 facilities
For pricing & availability:
(866) 374-4058
Brookdale Castle Gardens
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Brookdale Castle Gardens
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Anonymous
-
Child of resident/client
5.0
Review for Brookdale Castle Gardens
The community s pleasant and safe. My loved one is enjoying living there as an independent person. She has made many friends and enjoys the food. She participates in most activities.

About the facility
Brookdale Castle Gardens

The Hearth at Castle Gardens offers independent and assisted living, as well as memory care. This community in Vestal, New York, offers the quaint feel of a country cottage, with delightful areas like the courtyard with raised gardening beds and cozy seating by the fireplace. Should your needs change, the staff can adjust your care without moving you out of your apartment. Best of all, you can bring your pet!

This community is located just north of Pennsylvania, close to the Susquehanna River. If you’re interested in local history, you can enjoy free admission to The Vestal Museum, which also features live musical entertainment once a month. The Phelps Mansion Museum allows you to step back into the Gilded Age with period furniture and tours. Those interested in the outdoors will enjoy the Binghamton University Nature Preserve, which has hiking trails and a 20-acre wetland. The Finch Hollow Nature Trail also offers hiking, along with a free museum.

Community Amenities and Services

You’ll enjoy a variety of activities offered through Think More and Move More programming. Cognitive activities may include challenging games or puzzles, or an open-ended discussion of broad topics. To stay active, The Hearth at Castle Gardens offers a...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Brookdale Castle Gardens

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Castle Gardens

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Brookdale Castle Gardens
Brookdale Castle Gardens

1715 Castle Gardens Rd, Vestal, NY 13850

The Homestead/ Barton FTHA
The Homestead/ Barton FTHA

6 Main Street, Apalachin, NY 13732

Brookdale Vestal West community exterior
Brookdale Vestal West

421 Plaza Drive, Vestal, NY 13850

Elderwood Village at Vestal
Elderwood Village at Vestal

505 Clubhouse Rd, Vestal, NY 13850

9.5
Review score
93 reviews
9.5
Review score
93 reviews
5 star
44%
4 star
44%
3 star
9%
2 star
0%
1 star
3%
8.8
Review score
11 reviews
8.8
Review score
11 reviews
5 star
64%
4 star
27%
3 star
9%
2 star
0%
1 star
0%
8.6
Review score
27 reviews
8.6
Review score
27 reviews
5 star
49%
4 star
33%
3 star
7%
2 star
4%
1 star
7%
8.2
Review score
24 reviews
8.2
Review score
24 reviews
5 star
66%
4 star
17%
3 star
13%
2 star
4%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Memory Care, Adult Day Services, Residential Care Home

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Amenities
at Brookdale Castle Gardens

Healthcare Services

  • Memory Care
  • High Acuity Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Pureed Meals
  • Room Service
  • International Cuisine
  • Vegan
  • Guest Meals
  • Special Dining Programs
  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium
  • Vegetarian
  • Professional Chef

Room Amenities

  • Bath Tubs
  • Air Conditioned
  • Full kitchen
  • Cable or Satellite TV
  • Ground Floor Units
  • Handicap Accessible
  • Private patio, deck, or balcony
  • Garden View
  • Wi-Fi/high-speed internet
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Beauty Salon
  • Meeting Room
  • Central Fireplace
  • TV Lounge
  • Private Bath
  • Outside Patio
  • Library
  • Outdoor Common Areas
  • Indoor Common Areas
  • Barber Shop

Recreational areas

  • Movie or Theater Room
  • Piano or Organ
  • Fitness Center
  • Game Room
  • Raised Garden Beds

Services

  • Grocery Shopping and Errands
  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Intergenerational Programs
  • Birthday Parties
  • Men's Club
  • Christian Services
  • Yoga / Chair Yoga
  • Dances
  • Trivia Games
  • Wine Tasting
  • Reminiscence Programs
  • Walking Club
  • Book Club
  • Tai Chi
  • Catholic Services
  • Activities Off-site
  • Live Musical Performances
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Cards / Pinochle Club
  • Choir / Singing Club
  • Community Service Organizations
  • Bridge Club
  • Devotional Activities Offsite
  • Community Service Programs
  • Activities On-site
  • Art Classes
  • Gardening Club
  • Brain fitness / Dakim
  • Holiday Parties
  • Sensory-based Programs
  • Karaoke
  • Stretching Classes
  • Live Dance or Theater Performances
  • Protestant Services
  • Day Trips and Outings
  • Happy Hour
  • Pet-focused Programs
  • Wii Bowling
  • Devotional Activities On-Site
  • Live Well Programs
  • Other Religious Services

Reviews

for Brookdale Castle Gardens

9.5Review score93 reviews
9.5
Review score
93 reviews
5 star
44%
4 star
44%
3 star
9%
2 star
0%
1 star
3%
Brookdale
8.7
Review score28493 reviews643 communities
Write a review
A Place for Mom has scored Brookdale Castle Gardens with 9.5 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale Castle Gardens has 93 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.8
Meals & Dining
4.5
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored Brookdale Castle Gardens with 9.5 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale Castle Gardens has 93 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.7
Review score28493 reviews643 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 93 reviews
Anonymous - Family/friend
Assisted Living
September 30, 2024
5.0
Verified Review
Review for Brookdale Castle Gardens
The community s pleasant and safe. My loved one is enjoying living there as an independent person. She has made many friends and enjoys the food. She participates in most activities.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 21, 2024
4.0
Verified Review
Friendly and caring staff
Friendly atmosphere- front desk person (name removed) very helpful. Aides were very nice to mom. Dining with mom was very nice experience as well as food was great. Laundry person (name removed) was so helpful.
Cleanliness
5
Friendliness
5
Care Services
2
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Lisa - Family/friend
Independent Living
July 11, 2024
5.0
Home for Mom
Castle Gardens is a perfect place for my Mom. Her apartment is her home. Every person working there is outstanding. They went above and beyond to help my Mom feel at home. This is a Community and family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
June 26, 2024
5.0
Verified Review
Review for Brookdale Castle Gardens
I wish they had more transportation options for seniors who can't drive.It would be much better if podiatrists & other healthcare providers were on site
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
3
Julia - Family/friend
Independent Living
May 28, 2024
5.0
Verified Review
Highly Recommended
The staff are very friendly and know each resident and their room numbers. They are positive and upbeat. Mom is in independent living, so there really is no communication from their end to me, but if I have concerns about her, they are very helpful. The move in process was very smooth. Her room was ready and was very clean. The food is very delicious. Mom was a very light eater, not now, she is consuming much more. When they changed ownership, the was no issues at all. It went very smoothly. I highly recommend this place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
May 9, 2024
5.0
Verified Review
Brookdale Castle Gardens Review
We chose Brookdale Castle Gardens because of how friendly, cheerful, and helpful everyone is. Residents are friendly and cheerful, as well. Safety of residents is priority. Nice apartments. Healthcare and physical therapy on premises. Suggestions for improvement on the food- Quality meat cold cuts instead of chopped, compressed meat and by-products. Better quality breads. Chicken breast routinely over cooked and dry. Too many processed foods.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
April 24, 2024
4.0
Verified Review
It's all good
As it is still new and we are getting acclimated to the facility, overall my mom and family feel it is a great fit for her. We know she is safe and well cared for....which is very comforting. The staff is very nice and helpful. Although I may be a bit biased, i would like to see more consistency with the care provided by the aids due to my mom's eye sight and walking and the need for a little more TLC. Nevertheless overall we are very pleased with everything to date.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Anonymous - Resident/client
Independent Living
April 19, 2024
4.0
Verified Review
Recommended
My days here at Brookdale Castle Gardens have been comfortable, welcoming and enjoyable in that I have the opportunity to meet interesting people. Some want to talk my ears off, but others share their stories without monopolizing the same the whole lunch hour. The staff gets 5 stars for their services. The food is good, prepared tastefully and served attractively. I like the flowers on the plate. All in all, this is my Happy Place for this time in my life.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
April 10, 2024
4.0
Verified Review
Review for Brookdale Castle Gardens
Very good but not perfect. They didn't know what they could handle. At the end she fell three times before we moved her to a skilled care facility.
Cleanliness
5
Friendliness
3
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
March 19, 2024
4.0
Verified Review
Would recommend if your loved one is in between assisted living and memory care
We really liked that the facility has both assisted living and memory care in one location.
Friendliness
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
4
Anonymous - Family/friend
Assisted Living
December 6, 2023
4.0
Verified Review
Mom is happy, but note how medications and dr orders are handled
The aides are kind and compassionate but I feel like they need more training- have had issues with the medication storage and logs for BG numbers. We are happy with the placement and actual apartment as well as location. They have "misplaced" a couple of medications-fortunately they were found, but very stressful for me as one would have been expensive to replace without insurance. My mom is overall happy here!
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Anonymous - Family/friend
Independent Living
October 26, 2023
4.0
Verified Review
Recommended
My loved one is currently a resident at The Hearth at Castle Gardens and overall things have been very good for him at this facility, so far. The staff are all very nice and helpful. The other residents are kind. The facility is clean and looks nice. I would certainly recommend The Hearth at Castle Gardens to family and friends or anyone looking for this type of facility!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Kathryn - Family/friend
Assisted Living
October 10, 2023
5.0
Verified Review
Our Families experience with a friendly caring community.
And The Hearth at Castle Gardens as a 5. And if it is possible I would rate them a 10. A Place For Mom got me in contact with several local assisted living facilities and we immediately loved The Hearth at Castle Gardens. As our Mom was not quite ready to commit to the move for the first year and a half. Both A Place For Mom and The Hearth at Castle Gardens kept in contact with me the entire time, always answering any questions I had. [name removed] at Castle Gardens went above and beyond anything we could have hoped for in assisting in finding the perfect placement for Our Mom, and is truly a huge asset. This place is amazing. It is spotlessly clean the staff are so friendly and accommodating. In a short time we feel like friends. The quality of care she is getting from the nursing staff is great and [name removed] is fantastic about letting us know any concerns or questions she has on Mom. My mother has truly not been this happy since before my Dad passed. She is never in her room because she spends all day at the many activities they have daily. Every time we visit she says "I love it here, I'm really having a good time". And she is eating better than she has since she lost my father. She says the food is really good. The other residents are so friendly to her and she truly feels like part of a community. The Hearth at Castle Gardens is truly the nicest and most affordable (by a few thousand dollars) over the other local places we looked at. I know this review may seem to good to be true but it is our truth and we can't thank all involved enough with helping her and us get to this point
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
June 6, 2023
4.0
Would recommend.
What we like most about The Hearth at Castle Gardens is the staff, they are excellent. Although due to the turnover they have had some issues with the laundry service as well as returning the correct clothes to the proper owners. We would recommend this community to other families looking or a place for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Anonymous - Family/friend
Memory Care
May 4, 2023
4.0
Verified Review
Peace of Mind
It has been a huge relief knowing that Mom is safe and being monitored. The staff is wonderful with her, and I am shocked at how well she has adapted. Considering the other options we looked at, this is a good one for her and I would recommend it.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
March 29, 2023
5.0
Verified Review
Nice Place to Live
All the staff have been friendly and helpful. I have had my questions answered quickly. The staff turnover is a little difficult, but they are handling it quite well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Brookdale Castle Gardens
March 30, 2023
Thank you so much for the kind words! The Hearth at Castle Gardens team works very hard, and appreciates you taking the time to leave a review. Thank you for choosing The Hearth for your loved one.
Julia - Family/friend
Independent Living
February 8, 2023
5.0
Verified Review
I have told many people about them. They are friendly, caring, mom said the meals are delicious, they have a good amount of activities to choose from. The place is well cleaned and cozy/homey. It seems like a lot of money, but the peace of mind alone is worth it. She loves that she was able to bring her cat!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Carolyn - Family/friend
Assisted Living
January 4, 2023
5.0
Verified Review
Feels Like Home
The care services are very good. The interaction with the staff has been positive. My loved one loves the food, and enjoys Bingo, and exercises/painting. They also have weekly shopping trips, and outings. Great value for the money. They make people feel welcomed. Overall, they keep me well informed with what's going on with my loved one, and they're very good with keeping the seniors active.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from Brookdale Castle Gardens
January 5, 2023
Thank you so much for your kind words! The Hearth at Castle Gardens teams works very hard, and appreciates you taking the time to leave a review.
Audrey - Family/friend
Assisted Living
October 6, 2022
4.5
Verified Review
Good Place for a Family Member
The intake person was extremely responsive. She listened to us and answered all of our questions back and forth via email numerous times since we were long distance. She really seemed to take a personal interest in making sure my brother was situated well. It has been an impressive experience. My brother says the meals are good. He likes having his own space but also being able to mingle when he wants to. They give him the freedom to come and go from his room as he pleases. So he has the best of both worlds - he gets to maintain his privacy, and he also gets to socialize when he feels like it.
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Value for Cost
4
Response from Brookdale Castle Gardens
November 3, 2022
Thank you so much for taking the time to leave a review! The Hearth at Castle Gardens team works very hard and appreciates your kind words. Sincerely - Katie, VP of Marketing & Communications
Karen - Family/friend
Memory Care
September 6, 2022
5.0
Verified Review
Everybody was very helpful in getting my loved one in at The Hearth.
The Hearth at Castle Gardens is the best place ever. The people are so friendly. The activities are fantastic. There is a little bit of attention to detail that's lacking for how much we're paying, but they always try their best. And the nurses do a good job. It has been a good experience overall.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 93 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Castle Gardens

Brookdale Castle Gardens offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Castle Gardens 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (607) 748-5700 to reach a resident at Brookdale Castle Gardens.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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