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Brookdale Vestal West

421 Plaza Drive, Vestal, NY 13850

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About the community

We can help your one find purpose and belonging.

Our community has purposeful programs that offer the care you and your family need for different stages of dementia. Along with our programming, You'll have peace of mind knowing there is trained staff on-site 24 hours a day, seven days a week.

If you and your family are looking for a memory care community, we can help. Our Alzheimer's and dementia care community, also known as Clare Bridge, is rooted in €œa person-centered approach€. That means we help our residents find a sense of purpose and belonging while also helping them preserve who they are.

The Clare Bridge Daily Path is an evidence-based approach that offers a gentle daily structure of six planned programs per day, our routine that helps our residents maintain their abilities, encourage the use of their current skills, and offer a sense of security and accomplishment. Activities include a morning cognitive workout with discussions, brain games and physical fitness and movement classes like our B-Fit program, walking programs, and dancing. Here are a few more examples of activities that are part of the Daily Path:
Music€”piano time, karaoke and sing-a-longs
InTouch€”brings the...

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Senior Housing Types

Memory care

Pricing at Brookdale Vestal West

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Starting at
1 Bedroom
Starting at
Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.


Community Details at Brookdale Vestal West

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Ask an A Place for Mom advisor at no cost.

For a local A Place for Mom Advisor

(877) 345-1716
Ask an A Place for Mom advisor at no cost.

For a local A Place for Mom Advisor

(877) 345-1716



(19 reviews)

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March 12, 2017
love the place

They are very helpful in placing your loved one. She has been there for a month and I am able to talk with them when necessary. It is a beautiful place.

Reviewed on A Place For Mom

September 3, 2020
Judy - My loved one(s) live(s) or lived in this community
Very happy with Brookdale

We picked Brookdale Vestal West because it was the cleanest, friendliest, and the staffing was amazing. Even with COVID, they are the best. They keep the residents interested and moving every day of the week. They do morning exercises, they have entertainers come into the yard, water-coloring, gardening, BINGO, yoga, etc. The rooms are very spacious. I have eaten here and it is great, they have a chef downstairs and he cooks fresh foods. They serve snacks during the day and at night. My favorite part about this community is the care she is receiving and knowing she is being looked after. I am very happy I picked Brookdale.

Reviewed on A Place For Mom

March 4, 2016
I wish I could give this a negative star rating.... TOXIC and SHOCKING!

PLEASE SAVE YOURSELF AND AVOID THIS FACILITY!! Our parent has been here for over 6 months and they have had 2 new Administrators within 3 months. They were bought out 2 years ago - used to be Emeritus at Woodland Place (and it was a good facility according to the professionals I work with) but many issues have been caused by the corporate buyout, but most importantly, the staff and aides that work here do not care about the residents AT ALL. We have had several family members visit each week on a regular basis and have seen too many atrocities to mention to us and others. Residents are left on their own to eat, not engaged, are not attended to when they have "accidents" and the aides are not trained at all no matter what Brookdale may tell you. They are incompetent. We are in the process of looking for another facility for our parent and unfortunately can't have them live with us as we work long hours and have no one else to assist. I cannot think of one good thing to say about Vestal West... they overcharge for everything and "borrow" items from one resident to another (without replacing), claim to launder each residents clothes separately (but they do not) they lose clothes or they wind up with others. The food is consistently very poor quality and never the correct temperature. It seems they open cans and pour it on the plates. Generally people with dementia need assistance or encouraging with eating. I personally watched 4 or 5 residents during dinner trying to fit a piece of food into their mouths that should have been cut for them. Even worse was there were two aides sitting in the same room at their own table chatting and laughing. I asked if they could help, but they said they were not "assigned" to any of them. It was so pathetic that I got up to help them. When I went to find management, no one was around. Utterly impossible to believe - or even witness, but all true. I saw a woman sitting on the couch with a big wet stain around her and her pants completely wet. Her friend went to find someone to assist, and again passed an aide who said she wasn't assigned to the woman. The receptionist just looked at her with a blank stare. There was no one to help this poor woman except for her friend! When she took her back to her room, a few minutes later a man walked over and sat on the same couch with the wet spot! No one did a thing. I went looking for any one of authority and to no avail. It was 5pm on a weekend and there wasn't a manager on duty. I could not believe some of these stories months ago, but now witnessing firsthand there should be someone from the state stepping in. This facility demonstrates the worst in class. We are so worried about our parent that we hired companions to come in to cover times we can't be there. If I could rate Brookdale with a negative number, I would. Please do not be fooled by their sales pitch. It's the only time you will see someone watching over things, during a tour -- and when the Administrator is the one cleaning something, who is doing her job? Corporate needs to come here in a big way and wipe the slate and replace everyone here (again). Not sure even that will help since they have attempted to improve this place since they took over. They do not know what they are doing and it is very scary. Please save a life and do not subject anyone you care about to this toxic environment.

Reviewed on SeniorAdvisor.com
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*Additional reviews gathered from Senior Advisor

Frequently asked questions about Brookdale Vestal West

Brookdale Vestal West offers Studio, 1 Bedroom and Semi-Private. Learn more.

Brookdale Vestal West has received an average review rating of 4.08 based on 6 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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