The Cottages at Melrose Gardens

When [name removed] left, so did the soul of the place. Melrose Gardens is nice on the surface, but not really set up for visiting with your elders, unless it's outside. There was a big rec room that was never used except to sign paperwork to get Mom set up to move there. The TV Room was uncomfortable, TV limited, and an archaic computer. No welcoming library filled with comfy chairs, not a lot of common space. Very expensive, because it's private. The dining room was a little depressing. Nice and caring staff, in general. Mom was okay there until they had a wealthy prospect, so they doubled Mom's rent to make it unreasonable enough to move out.

This is a really special community it is a wonderful place. My mother is doing very well so far and I am very pleased with all they have done for us. Very smooth transition moving into the community. The community is very neat and clean. We had a party for her and they provided all the food and it was excellent. She enjoys the music activities. I looked at a lot of places and this one was by far the best we looked at.

I can not say enough accolades about this wonderful place. My mother is an early stage Dementia patient. She was withdrawn and unhappy at home even though she had wonderful round the clock care. She was very agitated at home. Since coming to Melrose Gardens she is a new person. The staff is amazing especially the Director Ron. She is talking much more and participating in activities. It is truly a miracle. This facility is very very special and unlike any other. I can't thank the staff enough.

I just do not have enough information right now. It is really new for my parents. So far they have been good.

My aunt seems happy. It's just very hard to reach her. There's one telephone and you have to explain to them who you are. They ask you to callback and they're at lunch. It's short staffed. There's no individual phone in my loved ones room. That's my biggest complaint. I can't reach her. The parking is also challenging. You have to call in advance. It's not easy to visit. Whenever I do get a hold of the right person they say my aunt is doing well. (Care Services & Activities Not Applicable)

The registration process and everything was fine, all done quickly and on time. However, we had paid up front for the whole month and my father ended up only staying there for a day before he had some issues and had to move out. We are still waiting for a response back from them regarding the finances of the situation.

My husband had dementia. He was very thin and could hardly walk. They said that eh had to go to a psychiatric ward because he struck out at one of the care givers. I begged them to work with me to get him the care he needed outside of going to a psychiatric ward, but they refused. I think they grossly exaggerated the incident since he had trouble even moving, and I would expect them to be better able to deal with dementia patients. I really don't have much good to say about The Cottages at Melrose Gardens.

Personal touches from Monah...regarding getting ppl to eat. Didn't smell. Able to bring in own furniture for personal touches. Good activities board. Biggest concern was why the place overall was so quiet. No one was talking except the caregivers. Almost to quiet. Unsettling as music or noise calms ppl. Why is everyone so quiet?

A very well run and beautiful facility, very friendly and knowledgeable staff. We were fortunate to observe some of the residents participating in one of the many activities offered here. The rooms were just like home. It was obvious that the residents are very well taken care of. My relative was interviewed at the hospital where she was currently residing to determine if she would be a good fit for the facility. The only down side to this experience is that we were not notified directly by the Manager as to the outcome of that interview.Unfortunately we are still looking.

I recently helped my friend find a place for his mother, who is memory-impaired. We looked at half a dozen places. Some were tolerable, some were disgusting. The Cottages at Melrose Gardens were lovely, peaceful, clean, well designed, pleasant, respectful, organized, and charming. Flowers and art everywhere. The staff, especially Mona, were lovely and professional. It's a great comfort to my friend to know that his mother will be well cared for, safe, respected, entertained, and encouraged to retain all the skills and independence she can. It's a hard thing to need such help, but it's good to know it's there. I highly recommend that anyone in the Los Angeles area who needs a safe, peaceful place for a loved one check out the Cottages at Melrose Gardens.

Same as Melrose Gardens...loved them both.