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Holiday The Chateau

5701 Virginia Parkway, McKinney, TX 75071

8.3
Review score
112 reviews
Add review
8.3
Review score
112 reviews
5 star
43%
4 star
46%
3 star
5%
2 star
3%
1 star
3%
See all reviews
8.8
Review score
12248 reviews
199 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Holiday The Chateau
Holiday The Chateau community exterior
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Anonymous
-
Family/friend
4.0
Recommended
We had a few minor hiccups, but nothing major. Most of the residents are very friendly and the staff is excellent. I would recommend this facility to others.

About the facility
Holiday The Chateau

In a quiet suburban neighborhood — located just a drive away from Downtown McKinney Square — is Holiday The Chateau, where considerate staff members provide exceptional independent living services for those in McKinney, Texas.

This grand, multi-story stone community embodies a sense of class and comfort. The lobby features a cozy, brick fireplace that is surrounded by modern furnishings and decor. Large, glass windows line the walls, filling common areas with an abundance of natural light. Escape the Texas heat by taking a dip in the outdoor pool, soak up the sunshine while relaxing on the patio, or take some time to relax inside the outdoor jacuzzi. With so many opportunities at your fingertips, you’ll be glad you chose Holiday The Chateau as your new home.

Community Services and Amenities

Receive the care and support you need in order to live your best life at Holiday The Chateau. Professional associates offer regular housekeeping, linen, and maintenance services to help keep your apartment in top condition. Choose from a variety of delicious menu options — prepared daily by the culinary team for breakfast, lunch, and dinner. The spacious dining room is filled with modern yet elegant furnishings and plenty of natural light from...

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Senior living options offered

Independent Living

Pricing
for Holiday The Chateau

Total monthly costs depend on room type, select services, and the level of care needed.

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Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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at Holiday The Chateau

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Holiday The Chateau community exterior
Holiday The Chateau

5701 Virginia Parkway, McKinney, TX 75071

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8.3
Review score
112 reviews
8.3
Review score
112 reviews
5 star
43%
4 star
46%
3 star
5%
2 star
3%
1 star
3%
10
Review score
61 reviews
10
Review score
61 reviews
5 star
48%
4 star
36%
3 star
7%
2 star
7%
1 star
2%
9.9
Review score
100 reviews
9.9
Review score
100 reviews
5 star
44%
4 star
27%
3 star
18%
2 star
5%
1 star
6%
9.7
Review score
42 reviews
9.7
Review score
42 reviews
5 star
71%
4 star
12%
3 star
7%
2 star
0%
1 star
10%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

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Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Reviews

for Holiday The Chateau

8.3Review score112 reviews
8.3
Review score
112 reviews
5 star
43%
4 star
46%
3 star
5%
2 star
3%
1 star
3%
Holiday by Atria
8.8
Review score12248 reviews199 communities
Write a review
A Place for Mom has scored Holiday The Chateau with 8.3 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Holiday The Chateau has 112 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.3
Care Services
4.3
Staff
4.0
Meals & Dining
3.9
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored Holiday The Chateau with 8.3 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Holiday The Chateau has 112 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Holiday by Atria
8.8
Review score12248 reviews199 communities
Logo for Holiday by Atria
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 112 reviews
Anonymous - Family/friend
Independent Living
March 1, 2024
3.0
Verified Review
Our Experience
Compared to the last place that my loved one just moved from, Holiday The Chateau is very short staffed and the office personnel seem to have a hard time just completing their base job duties. I don't think they mean to not be helpful, but it's been hard to get needed assistance at times. Also, the dining hall has very limited eating times and the elderly residents have to wait in line and wait for the dining hall to open. If you're late getting there, you're just out of luck. They block the entrances to indicate no more service, even though people are still eating and there is open seating available. Excessive waiting in line to eat for the elderly is hard on them.
Cleanliness
4
Friendliness
3
Staff
3
Meals & Dining
3
Value for Cost
4
Response from Holiday The Chateau
March 7, 2024
Thank you for sharing your concerns. The General Manager would appreciate the opportunity to hear more about them. Feel free to email me at CustomerService@AtriaSeniorLiving.com, and I will put you in touch with him.
Anonymous - Family/friend
Independent Living
January 10, 2024
4.0
Verified Review
Recommended
We had a few minor hiccups, but nothing major. Most of the residents are very friendly and the staff is excellent. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Mary - Resident/client
Independent Living
August 25, 2023
5.0
Verified Review
It is a great place to live and meet new friends
All 5s, I love it there. What I really enjoy the most about the community are the people there and the meals that are prepared. Based on the experience we have had so far, we would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gary N - Resident/client
Independent Living
June 1, 2023
5.0
Review from [name removed]
Friendly employees. Special appreciation and hats off to [name removed] in housekeeping and dining and [name removed] in the dining room. [name removed] the general is amazing. She not only leads the staff but jumps right into assisting wherever needed.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Response from Holiday The Chateau
July 10, 2023
We are thrilled to have you as part of the Holiday by Atria family! Thank you for sharing your kind words with us. It means the world to us and to our team!
VL - Resident/client
Independent Living
April 3, 2023
5.0
Verified Review
A good place to be
The Chateau is a good place to live. Its staff are friendly and compassionate. The facilities are comfortable and pleasant. I would recommend The Chateau for those looking for independent living. Welcome to Senior Living!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Holiday The Chateau
July 11, 2023
We're grateful to have you and your family part of the Holiday by Atria family. We appreciate your kind compliments and will be sure share with our team.
anonymous - Family/friend
Independent Living
February 27, 2023
1.0
Verified Review
Not a great place for us
We already moved out of this facility, things were not working out. There were a lot of little things that added up. I would tell others looking into The Chateau to make sure you are communicating well with them from day one and that your expectations are crystal clear. Some things that were promised to us were not delivered. It was not the right place for us.
Response from Holiday The Chateau
March 9, 2023
Thanks for taking some time to share your experience. I’ve shared your review with the General Manager, and he would like the opportunity to speak with you and learn more about why your loved one left the community. Can you email the best way to contact you to CustomerService@AtriaSeniorLiving.com?
anonymous - Family/friend
Independent Living
May 18, 2022
4.0
Verified Review
The Chateau review
With regards to the friendliness - the sales staff obviously are very friendly as was [name removed] the activities coordinator. However the shuttle driver can be pretty rude and short with the residents and guests. For the food we have eaten there, it is not very good. All of the residents complain about it - it is the most common elevator conversation.
Cleanliness
5
Friendliness
3
Staff
3
Meals & Dining
2
Activities
5
Value for Cost
4
anonymous - Toured community
Independent Living
April 7, 2022
2.0
Verified Review
tour review
Our family had an in person tour and we did not like it from the start. When we walked in we noticed almost a herd of 30 residents grouped together in line for the dining hall. Everyone was in wheelchairs or walkers and with it not being in a straight line it seemed like a safety hazard. It was very crowded, the cleanliness was just not there. The staff were very friendly but it was not the correct environment for our loved one
Response from Holiday The Chateau
August 9, 2022
Thanks for reaching out. If you'd like to tell me more, you can reach me directly at Resident.Relations@HolidaySeniorLiving.com.
anonymous - Toured community
Independent Living
February 18, 2022
4.0
Verified Review
Community Tour
We had an excellent tour at The Chateau. The staff was really good, and we liked the apartments. They just didn't have availability at the time that we needed it.
Loyd C - Resident/client
Independent Living
January 31, 2022
4.5
Verified Review
Happy with our choice
We chose The Chateau because of the location, it is close to our kids. We really liked the facility after we toured and we feel very safe here. The staff worked with us on our finances and have been super friendly and helpful. I do wish our apartment had more storage, but it is fine for what we need. Overall I would recommend them.
Cleanliness
5
Friendliness
5
Meals & Dining
4
Value for Cost
4.5
anonymous - Family/friend
Independent Living
January 24, 2022
4.0
Verified Review
I would recommend it with understanding families to be a little more hands on
Some of things the sales team pitches to the families and what is promised is not being followed through, so the value for the money is low. They could also improve on the meals and dining service especially the ordering system, it is so confusing on how to order. Every single level has a steep ramp - not for residents in wheelchairs unless they are able to operate it on their own confidently.
Cleanliness
5
Friendliness
3
Staff
3
Meals & Dining
3
Value for Cost
3
Robert - Resident/client
Independent Living
November 22, 2021
4.0
Verified Review
The Chateau review
The friendliness of the staff members can be a hit or a miss, the meals are very good but the only issues which I do understand but sometimes it is inconvenient - if you show up 10 minutes after meal time they will turn you away. I don't participate in the activities but there is a ton, and for me all my expenses are paid for so the value for cost is great
Cleanliness
5
Friendliness
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Lisa - Family/friend
Independent Living
November 18, 2021
5.0
Verified Review
The Chateau is awesome!
Our loved one is thriving there which makes us so happy, she loves her apartment that has a full kitchen. She is really enjoying all of the activities they have to offer, and even though at times in the dining hall they are short staffed she is still really enjoying the meals themselves.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Bryan M - Family/friend
Independent Living
October 29, 2021
4.0
Verified Review
I would recommend
We chose The Chateau because the apartment floor plan was large and it had a full kitchen. Mom also liked that they had central air conditioning rather than a unit that sticks out of the wall. You are able to pick the portion size of the meal that you would like and they get 3 meals provided a day. They have carport garages available if you still drive and a very nice courtyard as well. They do seem to be short staffed at the moment. Mom seems very happy here and I would recommend to others looking.
Cleanliness
5
Friendliness
5
Meals & Dining
4
Activities
5
Value for Cost
4
anonymous - Toured community
Independent Living
June 30, 2021
4.0
I took my mom for a visit and lunch here today. She really likes that there is a full kitchen and washer/dryer connections in each apartment. She is very interested in this community!
Cleanliness
4
Friendliness
4
Care Services
4
Activities
4
Value for Cost
4
anonymous - Family/friend
Independent Living
March 31, 2021
2.0
Verified Review
I would not recommend the community
It was not a very good experience, our loved one had a health issue that resulted in her being moved to another assisted living community. The Chateau was poorly managed, no activities, staff was not experience or knowledgeable and these were issues even before covid. The meals were disgusting, our loved one sent us pictures of what they were given and there was no regard for nutritious meals and the selection was awful. The community was clean and there were no fowl smells, but that was also because the residents pretty much stayed in their rooms so they staff did not have to pickup after anyone.
Meals & Dining
1
Activities
1
Value for Cost
2
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Response from Holiday The Chateau
June 4, 2021
Hello, thank you for your review. We regret that you were not completely satisfied, and are confident this does not represent our community as a whole. Our goal is to have happy residents and family members so your feedback is important to us.
anonymous - Resident/client
Independent Living
February 22, 2021
4.0
Verified Review
I would definitely recommend this community
ratings above
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Value for Cost
5
Mike - Family/friend
Independent Living
February 15, 2021
4.0
Verified Review
Professional Staff and Highly Recommended
I would recommend the community, and have already to a coworker. The staff were professional to work with.
Friendliness
5
Staff
4
Value for Cost
4
Anonymous - Family/friend
Independent Living
January 22, 2021
5.0
Verified Review
Happy with the Decision
I would recommend the community to others. My loved one moved from another community to The Chateau, the food is much better than the prior community. The meals are being delivered to the residents rooms currently. I feel they have handled COVID very well due to their precautions. The activities are very limited due to the pandemic. At this time it is a weekly activity program. Currently they don't have the vaccines for the residents.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
5
Value for Cost
5
anonymous - Resident/client
Independent Living
October 30, 2020
4.0
Verified Review
Review of The Chateau
I have lived in Collin County Texas for many years. I like it fine. Good people, hot summers, mild winters.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 112 reviews

Amenities
at Holiday The Chateau

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management

Meals & Dining

  • Restaurant Style Dining
  • Guest Meals
  • Professional Chef
  • Meals Provided
  • Room Service

Room Amenities

  • Air Conditioned
  • Garden View
  • Full kitchen
  • Ground Floor Units
  • Private patio, deck, or balcony
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Covered Parking
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Outside Patio
  • Computer or Media Center
  • Indoor Common Areas
  • Central Fireplace
  • TV Lounge
  • Private Bath
  • Library
  • Meeting Room

Recreational areas

  • Swimming Pool
  • Fitness Center
  • Arts and Crafts Center
  • Billiards Lounge
  • Movie or Theater Room
  • Raised Garden Beds
  • Jacuzzi
  • Game Room
  • Piano or Organ

Services

  • Housekeeping
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Devotional Activities On-Site
  • Stretching Classes
  • Walking Club
  • Pet-focused Programs
  • Protestant Services
  • Tai Chi
  • BBQs or Picnics
  • Live Well Programs
  • Men's Club
  • Happy Hour
  • Day Trips and Outings
  • Live Musical Performances
  • Brain fitness / Dakim
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Dances
  • Yoga / Chair Yoga
  • Christian Services
  • Water Aerobics
  • Quilting or Sewing Club
  • Devotional Activities Offsite
  • Holiday Parties
  • Art Classes
  • Karaoke
  • Bridge Club
  • Trivia Games
  • Bible Study Group
  • Birthday Parties
  • Community Service Organizations
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Cards / Pinochle Club
  • Community Service Programs
  • Live Dance or Theater Performances
  • Book Club
  • Activities On-site

Neighborhoods
around Holiday The Chateau

See what the neighborhood has to offer and what’s nearby:
Holiday The Chateau in google map

Frequently Asked Questions
about Holiday The Chateau

Holiday The Chateau offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Holiday The Chateau 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (972) 540-6888 to reach a resident at Holiday The Chateau.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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