Larkspur at Twin Creeks

Staff lacks follow through and follow up. Maintenance issues tend to require multiple requests. It took two years to have one issue (involving water leak) to be fixed. Waiting 3 months now for a new fridge filter, A/C filter and two light bulbs to be replaced. People under 55 have been allowed to move in. Wish I had never moved in. Not many stay for long.

It is a nice place, but I think it is a little misleading. They say it is an active 55 and older community, and after spring came around, a lot of the community is not as active. There were several cliques in the community. The bills were never correct for my loved one. This led to my loved one moving out of the community.

The community is quite large so they do try and keep the community very clean, and most of the staff members have been friendly. They do not serve food, you just come down and grab it but the meals are small, so we think they just do not have the help they need which could be caused by the pandemic, however my apartment is very nice.

We chose Larkspur at Twin Creeks because it was a newer, cleaner, and nicer all the way around than some others we saw. The apartment sizes are great and laid out very nicely. They do have a park across the street with a walkway, some benches, and ponds and it is nice scenery. I would recommend to others looking.

Everyone seems friendly and supportive. Due to COVID there is limited interactions. I've not had any problems The grounds are great. I would like to see a more stable maintenance staff, they currently have a high turnover.

I like a lot of the people I've met here. Unfortunately, the corona virus has cut back on the kinds of activities that were promised in the beginning. The staff should have been more transparent. They're doing a lot of things remotely, which makes it difficult for things like yoga, etc. The apartment is great. I like it a lot. It's large, especially the bedroom. There's room for a bed, a chest of drawers, and a hutch. It feels very spacious. There's a bar where you can eat, plenty of room to make food, a large refrigerator, stove, and microwave. I like the deck as well. I would recommend this community.

There's really not that many activities to do, and I know Covid is playing a part in that. I understand Covid has made it hard on them. They're having a hard time keeping staff right now, from sales to maintenance. I love the place, it's nice on the inside and everything. The location is great, all my doctors are nearby, there's a grocery store and a Walmart nearby, no complaints there. Most of the people are pretty nice. There's just not much for us to do right now. It was my understanding that we were supposed to get a hot breakfast, but that's not been the case. It's been just a box of cereal, or a little muffin. Activities are lacking, not really anything going on except for happy hour one day a week (we get two beers and a bag of chips) and bingo twice a week. They took away our basketball goal. I do give the activities director credit for at least trying.

This is probably the nicest and safest community you'll find in the Allen area. It's crazy how expensive these things can be, and Larkspur is such a great value. The finishes are nice, there's all wood floors, no move-in fee. The staff is so nice. They make sure that you have everything you need. They're calling us to make sure everything is okay. If they see the residents need help bringing in groceries, they'll get up and help. They're office staff, they definitely don't have to do that, but they do. They help residents get an Uber. They call if our loved one walks out looking more confused than usual - they call and say "He didn't' tell us where he was going, just wanted you to know what was going on." They do a great job of keeping us informed. And it's awesome. They have so many activities, cooking classes, yoga, coping skills groups. And the residents get to talk and bond with one another. Larkspur is the best.

We chose Larkspur at Twin Creeks because of the affordability and the larger room sizes. The bathrooms were too dark in the facility, you had to have a light to go in. We were right next to a hotel so there was quite a bit of noise. There were also lots of people outside the facility that did not belong there. The best part about Larkspur was that we made some good friends. It seemed more like a hotel here than a living facility.

We love it very much! The daily breakfast on weekdays is great as well as the indoor mailbox.

Management represented Larkspur as a active adult community. It was in the beginning but as of late more people are moving in that should be in assisted living. The place is going down hill fast. Lots of maintenance issues that fall on deaf ears. Very disappointing. Didnt plan on living in assisted living yet.

Will allow my 3 cats, looks like bathtub included, full washer/dryer connections. Already heard from [name removed]. The Stenson models there are some never lived in!

We love living at Larkspur At Twin Creeks! Would have moved sooner had we known about this place. It is a big adjustment from owning own home and moving to apartment. We found the perfect place for this adjustment.