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Overall the community is nice, clean, and has very nice staff. The concern is to do with procedures in the dining room such as; delivering food in a timely manner, the choices available to the residents even in their rooms, and making special requests be available to the residents. The food is very good though. The staff communication has been good when the family has questions or concerns. We are still waiting to see how the dining experience works out over the next few weeks.... Read more
Hidden away in Warner Robins, Georgia, home of the Robins Air Force Base and Museum of Aviation, The Canopy at Warner Robins proudly offers the finest senior living experiences for anyone seeking upscale assisted living or enhanced memory care. At The Canopy, your new lifestyle is customized to suit your needs and personal tastes by remarkable staff members and features fine cuisine and a warm family atmosphere.
With on-site, caring staff available day and night, residents appreciate unparalleled services and amenities through the community’s Heartful Care program, which includes local transportation and routine housekeeping and laundry service. They also offer in-house therapy and health care with a 24-hour emergency response systems and staff available all hours of the day.
Through their Artful Dining program, utilize the community’s room service option or stop by their restaurant-style dining area to order tasty, nutritious meals prepared fresh by their talented professional chefs. Moving from the dining area to the lounge areas, residents are welcome to visit and relax during their free time. Whether taking a stroll around the property, gardening with newfound friends, or simply enjoying the view, you’ll sense the warm feeling of paradise. It’ll be hard to forget you’re not...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Overall the community is nice, clean, and has very nice staff. The concern is to do with procedures in the dining room such as; delivering food in a timely manner, the choices available to the residents even in their rooms, and making special requests be available to the residents. The food is very good though. The staff communication has been good when the family has questions or concerns. We are still waiting to see how the dining experience works out over the next few weeks.
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This facility is very good. I really like the Physical Therapy group. I have had problems with upper management returning my calls. I've had a few issues to discuss (with financial/paperwork) and can't seem to get a call back. However, the care staff is great. Housekeeping does a very good job and seems to be always cleaning. Walking into this facility, it always looks and smells fresh and clean. The food is good, both quality and variety. I have recommended this facility to family and friends and will continue to do so!
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It was a good place. I think my loved one was a little too advanced with his dementia though. But otherwise, for the other people there who were more independent and mobile, it was a great place for them. The staff were great. They were very caring and eager to help out in any way they could.
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When we first got there it was great. And then they went through some administration issues (corporate taking over billing, chef changes etc.) although I think they did the best they could throughout. It was a very nice atmosphere overall. And the care was pretty good.
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When we moved my loved one into The Canopy at Warner Robins they were fully staffed with no issues. Within a week, one by one people started leaving. Before my loved one moved out there were only 2 ladies on the day shift that were working part time and they were the best ones there, the others were not the best. The weekends were especially hard and they brought in agency employees to try to help. Unfortunately since they were short staffed, that affected other areas of the facility and we were disappointed with the experience overall.
Our family had an in person tour and the facility was absolutely gorgeous but it was just to expensive for us.
The biggest issue we have had with The Canopy is responsiveness from the staff and overall communication. There was not a lot of direction on medications and how that all works. I think they could have done a better job with explaining everything up front and helping to assist to make things run smoother.
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The Canopy is a beautiful place. It is very neat and clean. It's a breath of fresh air. The employees are very friendly and helpful. It seems as though everyone is happy to be there.
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I have a family member in memory care. Each time I visit all of the patients look clean and neat. They have started some new activities for everyone and I am so glad to see this. They got to help make cookies and roll the dough a couple of weeks ago. That was so nice and they had so much fun. There is new management that seems to be really trying to make a difference and moving in the right direction. So glad to see this! Thank you for all you do!
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My aunt is living here. She has absolutely loved being here. It's always so clean and the staff seems to go above to make her comfortable. They have a social hour every afternoon that she has really enjoyed and kept her active and not just sitting around alone. Thank ya'll for being awesome.
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I have trouble sometimes with communication and getting responses. They have a lot of activities always going on and things for the residents to pick from to do. Even thought my loved one does not participate there is a lot to do. I a m happy with this community and I would recommend. The first thing my loved one said is this is too fancy, it is a very pretty community and very elegant.
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Response from The Canopy at Warner Robins
October 7, 2021Thank you for your review. We would like to get a chance to talk to you to see if we can improve on our communication. Would you mind calling (877) 212-4126 so we can see if we can help improve this matter?
This was our first tour with an agency and it was IMPRESSIVE! the atmosphere of excellence, customer service of the employees, and the expression of JOY within the residents was a pleasure to see and experience. The Canopy has set the bar HIGH as we continue our search for "A Place for Mom" literally!
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[name removed] forwarded the virtual tour which was nicely done. I received the actual details about facility via phone. Looking forward to seeing The Canopy in person.
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See what the neighborhood has to offer and what’s nearby:
The Canopy at Warner Robins offers Studio, 1 Bedroom and Semi-Private. Learn more.
The Canopy at Warner Robins has received an average review rating of 4.3 based on 13 reviews. See all reviews.
Call (478) 400-1401 to reach a resident at The Canopy at Warner Robins.
To reach a resident at The Canopy at Warner Robins call: (478) 400-1401
3.9
(6 reviews)Studio, 1bd
4.3
(12 reviews)Studio, 1bd, 2bd, Semi-Private
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1bd, Semi-Private
Here at Willow Creek, our philosophy is simple. The best way to care for people is to treat them like family. We believe in customer service. The residents and the family are our customers, and are always treated with respect. We believe in Southern Hospitality. Visitors are always welcomed...
3.9
(18 reviews)Studio, 1bd, 2bd, Semi-Private
The Phoenix at Lake Joy offers premier assisted living and memory care with superior personalized care and a compassionate staff. Situated in Warner Robins, GA, our state of the art community offers luxury style accommodations with a comfortable, small-town feel.Everything we do at The Phoenix at...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.