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1936 Tennyson Lane, Madison, WI 53704
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Anonymous
-
Family/friend
4.0
Recommended
My loved one is currently a resident at Tennyson Retirement Living. Overall, the experience has been positive so far. Like everyone else, they have staffing challenges. But there seems to be some steadiness lately. The facilities are excellent and well kept. The food is average, but not a problem. I would recommend this facility to family and friends.
About the facility Bay Harbor Memory Care and Assisted Living of Madison
At Bay Harbor Memory Care and Assisted Living of Madison, we believe that senior living is meant to be fulfilling across all moments. Our stately community is located in Madison, Wisconsin and offers assisted living and memory care services for seniors seeking a quality community with great amenities, staff, and friends. Our city also offers abundant opportunities for residents to embrace the delights of our local community. From fishing at Lake Mendota, and exploring local shops on State Street, to the gorgeous views at Olbrich Botanical Gardens, there’s always something for residents and their visiting guests to enjoy.
Senior living options offered
Assisted Living
Memory Care
Pricing for Bay Harbor Memory Care and Assisted Living of Madison
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Bay Harbor Memory Care and Assisted Living of Madison
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Compare
Bay Harbor Memory Care and Assisted Living of Madison
1936 Tennyson Lane, Madison, WI 53704
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7.1
Review score
10 reviews
7.1
Review score
10 reviews
5 star
10%
4 star
40%
3 star
30%
2 star
20%
1 star
0%
9.7
Review score
105 reviews
9.7
Review score
105 reviews
5 star
54%
4 star
32%
3 star
7%
2 star
4%
1 star
3%
9.5
Review score
7 reviews
9.5
Review score
7 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
82 reviews
9.2
Review score
82 reviews
5 star
54%
4 star
29%
3 star
12%
2 star
4%
1 star
1%
Studio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Memory Care, Residential Care Home
Care types offered
2
Assisted Living, Memory Care
Amenities at Bay Harbor Memory Care and Assisted Living of Madison
Healthcare Services
- Medication Management
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- No Sugar
- Low / No Sodium
- Guest Meals
- Gluten-free
- International Cuisine
- Professional Chef
- Meals Provided
- Anytime Dining
- Restaurant Style Dining
- Vegetarian
- Special Dining Programs
Room Amenities
- Handicap Accessible
- Ground Floor Units
- Air Conditioned
- Full kitchen
- Respite or Short Term Stays Offered
- Kitchenette
- Bath Tubs
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Cable or Satellite TV
Community Amenities
On-site dining options
- Private Dining Room
- Bar or Pub
- Café or Bistro
Transportation & parking
- Uncovered Parking
- Property Convenient to Public Transit
- Resident Parking Available
- Transportation at Cost
- Covered Parking
- Complimentary Transportation
Pets
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Indoor Atrium
- TV Lounge
- Computer or Media Center
- Beauty Salon
- Outdoor Common Areas
- Outside Patio
- Indoor Common Areas
- Central Fireplace
- Library
- Barber Shop
- Main Street Shops
- Butterfly garden / Hummingbird garden
- Meeting Room
Recreational areas
- Fitness Center
- Game Room
- Movie or Theater Room
- Jacuzzi
- Raised Garden Beds
- Arts and Crafts Center
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Activities
- Devotional Activities On-Site
- Reminiscence Programs
- Montessori Programs
- Live Well Programs
- Gardening Club
- Protestant Services
- Intergenerational Programs
- Brain fitness / Dakim
- Yoga / Chair Yoga
- Art Classes
- Dances
- Cooking Classes
- Mormon/LDS Services
- Birthday Parties
- Jewish Services
- Devotional Activities Offsite
- Happy Hour
- Visiting Chaplain or Priest
- Karaoke
- Visiting Rabbi
- Stretching Classes
- Catholic Services
- Trivia Games
- Day Trips and Outings
- Activities On-site
- Water Aerobics
- Activities Off-site
- Educational Speakers / Life Long Learning
- Pet-focused Programs
- Live Dance or Theater Performances
- Wii Bowling
- Community Service Programs
- Tai Chi
- Wine Tasting
- Forever Fit
- Live Musical Performances
- Other Religious Services
- Holiday Parties
- BBQs or Picnics
Reviews
for Bay Harbor Memory Care and Assisted Living of Madison
Write a review
A Place for Mom has scored Bay Harbor Memory Care and Assisted Living of Madison with 7.1 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Bay Harbor Memory Care and Assisted Living of Madison has 10 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
4.0
Friendliness
4.3
Care Services
3.2
Staff
3.9
Meals & Dining
3.3
Activities
4.1
Value for Cost
3.3
A Place for Mom has scored Bay Harbor Memory Care and Assisted Living of Madison with 7.1 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Bay Harbor Memory Care and Assisted Living of Madison has 10 reviews with an average "overall experience" of 3.4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-10 of 10 reviews
Chris - Family/friend
Assisted Living
June 8, 2023
Our experience / do some research
I would tell others looking that it is important to try to gather other sources of information about any facility. No matter how nice the salesperson is, or what they promise, remember that they may not really have a clue what happens on the unit.
Based off of our experience with Tennyson Retirement Living, we would not recommend this facility to others.
Anonymous - Family/friend
Assisted Living
May 19, 2023
Recommended
My loved one is currently a resident at Tennyson Retirement Living. Overall, the experience has been positive so far. Like everyone else, they have staffing challenges. But there seems to be some steadiness lately. The facilities are excellent and well kept. The food is average, but not a problem. I would recommend this facility to family and friends.
E.Bassett - Family/friend
Assisted Living
January 30, 2023
Modern, Nice Facility/Personal Care
Tennyson Senior Living has always been a really nice facility with great communal spaces, beautiful views & new modern space. Under the new current management there are some really exceptional people that provide excellent care of my parents: Activity Director - [name removed] is kind, compassionate, caring & has created fun activities - movies, bingo, games, book club, happy hour, jewelry making, card playing, nail salon, crafts, & road trips. [name removed] is energetic, smart, creative & actively recruits the residents to participate in the activities. Check out her posts on Facebook. Marketing Director - [name removed] works actively with the residents & has created venues that are warm and inviting. She & [name removed] have created special events such as Casino Night and Candy Canes & Cocktails. RA - [name removed] is a kind, thorough professional & a highly skilled RA. She establishes a high standard of care and attentiveness, is very thorough in her work & is responsive to family concerns & is kind to the residents.
Dottie - Toured community
Assisted Living
December 31, 2022
We loved this option
Clean, caring, and well-run. Smaller facility so the residents don't get lost in the shuffle. Lots of activity options to engage residents. Bus available for transportation. Bistro with snack/meal options available outside regular meal times. So many things to like about this facility - just wish they had more for skilled nursing level of care to avoid an eventual move out.
Response from Bay Harbor Memory Care and Assisted Living of Madison
January 5, 2023
It was so nice meeting you! Thank you for the great review! Please reach out if I can be of any assistance.
Anonymous - Family/friend
Independent Living
November 9, 2022
Friendly Staff
Friendly staff. The community has nice open area spaces for the residents. The staff communication is usually in person when I come to visit.
Response from Bay Harbor Memory Care and Assisted Living of Madison
November 10, 2022
Thank you for taking the time to share your positive experience!
anonymous - Toured community
Memory Care
July 13, 2022
tour review
Our family had an in person tour and it was a good tour but the memory care residents were separated from everyone else and it was it was on the second floor and we did not really care for the location at all
Anonymous - Family/friend
Memory Care
June 30, 2022
Ask more questions; do more research
One of the things I'd share with others is to interview other communities and their staff before committing.
Tennyson has a real staffing problem. The building and the facility itself are fine, there are several people who are nice and friendly. But some of the care staff who are directly caring for our loved one, have been questionable. I know right now with unemployment rates finding people to work has been difficult - but when caring for someone who can't care for themselves, hiring people just to hire people might make you settle for "not the best".
I've seen some questionable things with the care staff that I didn't like. Others in the family have said the same thing, so it boils down to their care staff. Administration is excellent, but the registered nurse who was in charge was poor. They recently let her go and replaced her, so that's a good thing. There were some things the care staff did that I was not real happy about and we addressed those issues with admin there. They did take some swift action and we've seen a lot of good improvement, but it started out rough.
For example: we visited and my loved one's room was filthy, there was so much dust accumulating you could write your name in the furniture with it. There was a lot of clutter with towels and clothes on the bathroom floor, and
full baskets of dirty laundry. One time we were there and my loved one was the only person in the common area. The TV was on and the staff were watching things that were not suitable for the residents. The show that was on was for the staff, and not something my loved one would want to enjoy or watch. For what we pay - what the seniors want to watch, should be what's on the screen.
We've voiced our issues and they did take swift action and corrected most of it. Our loved one's room is very clean and tidy now, they've also changed out some of the staff. It's gotten better; but when we went and interviewed initially we only saw 1 or 2 of the staff and didn't have the opportunity to see who would be taking care of our loved ones needs. So I'd recommend others to really investigate the place as a whole. Another thing I've noticed are the meals. My loved one has difficulty getting to the dining room, so some meals are brought to their room in a box. There has been a question of, how warm are they when they get to the room, etc.? I would recommend Tennyson to invite a couple family members to have a meal there, to make sure it's food that their loved one would enjoy.
Overall, we have no intent on moving our loved one, we'd like them to stay. We have a good relationship with the admin lady and it is getting better. Although it did indeed start out a bit rough and a little questionable in the beginning; they did explain how hard it is to find people. Regardless, we've seen some good turnaround so far.
anonymous - Family/friend
Memory Care
May 16, 2022
Disappointed
The staff in memory care are not properly educated on how to work with the residents and they are not staffed accordingly either, the staff to resident ratio is insufficient for the amount of residents that they have. In terms of the cleanliness, my loved one had feces on the shower chair and when I came back to visit a few days later it was still there. We have had many concerns, especially with medications. I will say that administration has been responsive in trying to get to the source of the problems.
anonymous - Toured community
Memory Care
May 11, 2022
tour review
Our family had an in person tour and it was just okay, we were not all that impressed. The rooms were smaller, it was more expensive and the staff members were not that friendly
Anonymous - Toured community
Independent Living
April 1, 2022
My Tour Experience at Tennyson Retirement Living
They only had studio rooms available and this was a drawback. The building felt cold in nature to me during the tour.
Viewing 1-10 out of 10 reviews
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Frequently Asked Questions about Bay Harbor Memory Care and Assisted Living of Madison
Bay Harbor Memory Care and Assisted Living of Madison offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Bay Harbor Memory Care and Assisted Living of Madison 7.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (608) 286-1410 to reach a resident at Bay Harbor Memory Care and Assisted Living of Madison.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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