Sweetgrass Court

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7 Reviews

• (5)

  A Place For Mom

• (2)

  SeniorAdvisor.com

I can only review the relationship my family member has with the staff at Sweetgrass Court. Because of Covid-19, we have not been allowed inside the building for health safety reasons so I cannot review or rate the facility. But I can testify to the fact that my family member finds the staff very kind and helpful. She had a period of adjustment when she moved in and the staff were very patient and understanding. They are helpful in setting up Zoom so we can see each other and also getting her on the phone when I call. She likes the food and when I ask her if she likes it there, she has always said yes.

I spoke with someone on the sales team and I expressed some concerns to them about the care of my husband. It didn't seem that the care givers were attending enough to his care, especially in regards to his hygiene. They also had issues with misplacing some of his clothes. I had expressed concern with the care giving staff about this and I didn't think they did enough to remedy the situation. Aside from that, the community was usually clean and there was never any odor. They had a lot of activities as well; ice cream socials, baking projects, outside professionals to come in, and events to involve the families with. They held several family involved themed events as well. The community was much too expensive for our budget.

I am giving a poor review because of the many observations I have made on my daily visits at different times of the day.These are not positive observations. Everytime I go in the residents are placed in the TV room and they watch TV and not necessarily programs that enhance there mental capacities.I call it TV sitting. What individual enrichment is it they are suppose to get? Sorry I dont see it. I have had too many conferences and the result is empty promises.The aids are fine as long as corporate is there and Tiffany does her programs/which are wonderful. When corporate leaves its a whole different story. The schedule that is posted is not followed. There is plenty of motivational ng material available including DVD, musicals that get their feet tapping. I guess its easier to turn on the TV without any reguard to appropriateness.I asked an aid to cut my husbands nails which were long and dirty. She hands my tiny ladies clippers. I did specifically ask her to cut his nails/guess I wasnt specific enough. At 7:00 residents faces still had there dinner on their face.My opinion is week-ends are just more TV Aids are not n activity room [removed]. I see isolation of non verbal residents lined up by dining room. No supervision or encouragement to join a group.You dont ask residents if they want to join an activity-you encourage them-take them to the room and make every effort to engage them.