Superior Residences of Panama City Beach

i toured this community and liked it. we chose another community because it was a better fit for my loved ones needs.

It is to expensive for everything that is not being followed through with, and they are over charging. Right now our loved one is not receiving the care we would expect.

The food quality and how it is presented is just not good, the entire meals and dining service is not appealing. This community is not good for residents who want independent living and who can fully function on their own. It is strictly for those who needed extra assistance and memory care. The kitchens in the apartments are very small, and I only have a high sized refrigerator that works only half the time.

[name removed] and [name removed] are absolutely amazing. As soon as you walk in the door at Superior you are greeted by a smile and a warm welcoming feeling. I instantly felt at home. As I toured I noticed happy, engaged residents, as well as, smiling staff members. It is the whole package! Highly recommend this community for your loved ones.

My loved one was there three weeks and there would be phone calls in the evening due to my loved one falling. The night shift wasn't attentive after the staff put the residents to bed. The day shift would move the residents out to recliners for the staff to watch the residents closely during the day. The office staff lost my loved ones hearing aides and batteries for the hearing aides on the first day.

The staff members and care services would definitely be a five out of five. However our loved one does complain about the meals they serve, and due to the covid restrictions the activities are still pretty minimal. We do think the value is adequate, not the best but not the worst.

Our loved one was at a previous community, we moved her here and Superior Residences gets five stars all around. It is the perfect place for her she could not be anywhere else we have had absolutely no complaints and its been a wonderful experience.

One thing we noticed first at Superior was that the Alzheimer's residents were always accompanied by a staff member so know one was walking around freely. This community is bright, airy, and cheerful. The rooms are spacious and very clean looking.

I would recommend people getting their loved one in immediately to this wonderful community. This community was able to go above and beyond in involving the family. Superior learns the family member's names and goes to get your loved one to speak to, or visit with anytime requested. The staff was overly kind and understanding. In addition, during the difficult time of my loved one's passing the community was there for the family and checking in on us. I've already told my family, that when needed to put me at this wonderful community.

[Date removed]- My mother and step father live at Superior. The care is wonderful and the staff is always cordial and helpful. My brother and I are informed of any changes to routine, well being of our parents or alerted to any problems. Since my parents have been at superior they have experienced a hurricane in Panama City and now the Corona Virus. In both of these situations the Residency handled the situation with calm and upmost care and concern for the residents. I appreciate the strict guidelines and caution during this Corona Virus and totally support all they are doing to protect their residents. We could not be happier with Superior and my parents also have no complaints and often remark on the good food and how nice Superior is. [Name removed]- Rome, GA

My mother is in the memory care unit. They really need more employees, it is very difficult for them to monitor all the patients with the few employees they have. The ones they do have do an outstanding job.

[name removed] was a very gracious host, and accommodated a change in schedule time to help us reduce traveling time in the Panama City area. She showed us what she was available in the complex and shared a lot of good information. The facility is a three-story building, but each apartment in single level. There were two elevators, one at each end, and a nursing station on each floor. We met several employees and everyone was very nice. The apartments were clean, the common area was nice, and the facility looked well maintained. However, we have decided that we prefer independent living to assisted living and this facility did not offer an independent living option.

I have to say the staffing at this community has such a big heart. They opened up the community and accepted residents from a community that had to be evacuated due to the hurricane. All the residents and staff made those folks during a very difficult time feel welcome and safe. My mom loves living here she is making friends and doing activities. The community is always very clean and well maintained. I have eaten here and I can honestly say it is very good and looks good. I feel very good about the decisions I made placing my mom here.

I am very impressed with this senior living residence. It has all the bells and whistles for their seniors. The staff are welcoming, solicitous and caring. [Removed], Director is very knowledgeable, receptive and works as your partner regarding the care of your loved one. The layout is great. A nice size library, computer area, arts & crafts area, open game room, activities scheduled daily, movie theatre and even a nice bar area that the residents have social Happy Hour time with coffee or wine on some afternoons. Clean, smells fresh, very nice colors. Walking down the hallways, you think you are walking down an uptown Marriott or Hilton and the entrance is Grand. It was everything that I wanted a place for mom to be.

My mom kept falling out of her wheelchair and they said they could take care of her but she needed more care than they could provide. I got a phone call when she fell. It is a nice facility but they don't have the help to assist someone like my mother, I did make them aware she can no stand on her own and they she would need a walker if walking. I would not recommend them if the resident needs a lot of care.

This is a beautiful and engaging place. Is where I would want to be but have to make sure it is affordable for what our parent can afford.

This place is excellent. The food is outstanding and they offer a lot of variety to choose from. The room and the community is pretty much clean. The only thing that bothers me is that they could vacuum more often. The executive director [Removed] has been great and very helpful and so has Marcy with this whole process.

The staff has done great with helping my mother get use to her new environment. They try to keep most all residents busy doing activities that they like and interaction continually throughout the day. The meals served are very good and much better than I have seen and tasted in similar facilities as this one. I feel that we have made the right decision in placing my mother here at Superior Residences of PCB.

My dad is still adjusting to living at this community. The nursing staff are great to work with. The assistant director and the head nurse are wonderful. They all know the residents by name. Dad raves about the food. The community is amazingly clean and this is one of the reasons I chose this community. I would recommend this community.