Sunrise of West Bloomfield

Overall, our experience has been pretty good at this facility. The meals are pretty good, the quality is better on somedays than others sometimes. Housekeeping is often and they do a good job. Communication with the family is good. The staff is overall pretty good. They could probably do with more staff. My loved one often has to wait awhile for assistance when she presses her call button. I would recommend this facility to family and friends.

We could not be happier with Sunrise of West Bloomfield. Great personal care, immaculate always, great caring staff.

The friendliness of the residents and their happiness is something that really stood out to us, if we had to go back to Sunrise of West Bloomfield we would choose it again. Something that we were disappointed in but also understood due to staffing issues was their response time - something like getting our loved one in/out of bed or in a wheelchair took quick awhile. However based on the experience we had we would recommend them to other families.

This is a great community for my loved one you just have to be on top of things in the community. It is a good idea to be in constant contact. The staff are great and the interactions have been good. I have not met the executive director yet and I am looking forward to meeting her. Everyone else is personable and friendly.

What really stood out to us right away was the overall friendliness of the staff, the way the community was decorated and how clean it was.

There is never a place that is good enough for mom, but we believe that they are doing their best with the lack of resources they have

[Name removed] was outstanding. So helpful, pleasant and informative. SHe is such a gracious and wonderful person. I can't imagine a better representative for sunrise than [name removed].

This is a terrific community. I liked the open airy rooms but I found [removed] to be equally wonderful and their move in incentives can't be beat. This is directly on my way home everyday from work so I think in the long run will be more convenient.

I really liked the facility and it looked very beautiful. All of the staff members were wonderful and nice. This community is more geared towards people who are very active and like going to a bunch of activities. It’s very bright, vibrant, and active here. The only downside is that they had a sales pitch and they really pushed it. The woman who was giving me the tour was dressed very provocatively to drive her sales pitch. I would recommend this facility, but for the right people who are active.

Very nice facility. Busy road, does not allow smoking, deal breaker for dad.

My husband has been there two weeks and so far I have been very happy with the care he has received. The staff seems very caring and professional.

Very nice memory care facility. Appears clean, staff very friendly. Residents seem happy and many participate in activities. Lovely flower garden area residents care for.

The tour was great and the community is beautiful. The staff answered all of my questions and we enjoyed it. The only thing that me and my friend did not like is that they were only independent living and we needed assisted living.

My loved one has really enjoyed his stay so far at this community, the staff have done a great job at making sure that my dad is comfortable and his needs are being met. He has especially enjoyed the different field trips they take them on and the various activities they do with the residents during the week. I overall have no complaints and would recommend this facility.

We have been very happy with the care at sunrise. The staff is incredibly friendly and kind. The food is good the care is excellent.

Beautiful facility, clean, well-maintained. Staff are friendly and professional. I was touring to find appropriate care for my mother with dementia. I was very impressed with their Reminiscence unit and us of Validation Method to interact with people with cognitive impairment. Their whole program is designed to optimize cognitive and physical function of the residents. Each person is treated with dignity, respect, kindness and compassion. There is a waiting list, so currently no bed available for my mom. I am in the process now of having my mother evaluated by her doctor and neurologist. I would definitely select Sunrise for my mom.

I think they've done an excellent job looking after my loved one so far at Sunrise of West Bloomfield. The staff here is friendly and professional, and they honestly and truthfully seem to care about the wellbeing of the residents. They're keeping him as comfortable as is possible.