Sunrise of Randolph

The community is always clean and they were very good with keeping up with my mother's hygiene. The staff was very friendly and the care they were giving my mother was excellent. We did think Sunrise Of Randolph was good value for the price.

We really felt like the ball was dropped with my mother's care when she first moved in because of a change of hands on the management team. As a result of this, we think she really missed out on a lot of the care that she should have gotten. The community itself was spotless and the staff was very friendly. We didn't think the games and activities they were offering were appropriate for some of the residents. When my mother first moved in, they did not have an activities director on staff. We thought Sunrise Of Randolph was much too expensive, although my mother's apartment was beautiful. We really expected more from the community and staff, especially with regard to how engaged they were with her.

The staff are very welcoming and very supportive. Throughout the COVID isolation, they have been very communicative and very aware of what the families are through going. We have facetime visits and the staff help him with it. The food is nice with a variety offered. They offer at least three choices at each meal. The staff are very good at individualizing things for each resident. The coordinator of the memory care calls once a week and answers all of my questions. When I walked into the place, I just had that feeling and I knew this was the right place. The transition was a lot of hard work and adjustment but the staff handled it beautifully and very positively. My husband living there has offered me peace of mind. It is safe at Sunrise.