Sunrise of Mission Viejo

Our loved one has been moved in now for a couple months and so far it has been a really positive experience. He adjusted fairly well and quickly, he is being well taken care of, and he is eating good The community is nicely kept clean, but due to the covid restrictions the activities are still somewhat limited.

This is a reasonable good pick for your loved one. They have a bus for rides; however, they don't have a bus driver to take the residents out in the bus currently. I think they try and do a good job here. The layout in the memory care area seems a little restrictive. This is a secured area as well. The activities are almost non-existent, and very little stimulating activities for the residents.

We loved Sunrise of Mission Viejo. We would have chosen this facility but they were not able to get us in on the ground floor and they only had studios available at the time we were looking. It has beautiful surroundings on a golf course.

I visited Sunrise on [date removed]. [Name removed] gave me a tour of the facility. It is a really cozy environment and pricing is also more moderate than some of the others.

We toured Sunrise and we almost went with this facility. We were in a big hurry and couldn't reach the director as she was out, so that is the only reason we were unable to choose this facility since we were in that time crunch.

Our family was able to do an in person tour and because of the restrictions our visibility of the community was still limited. However, another family member had previously been there so we were still familiar with the place. It was a good tour and good community, we just did not think at the time our loved one was going to need a place with memory care.

Everybody at the community that we have encountered is great, our loved one really likes all the people and her room. She does say sometimes the food is not the best but overall it is good. This community has a very comfortable homey feeling to it, the whole property is beautiful and that warm homey feel is excellent.

Pricing still a tad unclear, as the email description of add on services, didn't quite match the conversation we had, however, I have a good idea of what it would be. Good option to consider. Very helpful to see pre-recorded video of rooms. Good to know they are all getting vaccinated next week. Care givers go thru a lot of training too.

Loved this property! Clean, beautiful grounds and happy friendly staff. pet friendly which is only one of the great amenities offered.

My father resided here for 5 years and was recently evicted due to declining mental health and behavior issues they were not equipped or educated enough to manage. My father was diagnosed with MCI underlying dementia at time of admission and thrived well until a new director came in a couple of years ago. I've had medications "go missing" after personally handing medications to staff, I have had serious concerns about caregivers and their ability to manage residents with impaired cognitive function which I have addressed repeatedly with the director and managers and have received zero follow up on. Now I am left with 30 days to relocate my father after 5 years of residency here. None of the "nurses" nor senior managers have certifications of any kind to manage seniors. Beware that your loved one may be tossed out as well. Parking is nonexistent for family or visitors due to staff parking in visitor areas. I have witnessed many times individuals parking along "red curbs" obstructing emergency vehicles. Very dangerous situation in case of fire or medical emergencies.

Beautiful premises, like a grand mansion, with pleasant ambience, not overwhelming but big enough to offer plenty of activities and stimulation. Staff seems competent, professional, on top of things. Updated lovely rooms, well-designed as everything is easy to get to-salon, nurse office, dining room. Policies and cost seem reasonable and in line with other facilities though this place is more updated than most others. Residents seemed pretty happy. Nice touches like everyone has a personal photo frame at their door and name plate, birthdays celebrated, features veterans photos displays, etc. Very impressive. Not depressing at all. Director took plenty of time to answer all my questions, knew me by name, and seemed to really care. Visitor parking is a little bit tight though there are spaces in back, but that's not unusual for these facilities I found out. Because it's not large though, not alot of choice in rooms-you have to get one when it comes up.

Waiting list and $5,000 up front fee

Always a warm welcome feeling at Sunrise communities

[Removed] took us on a tour she did a good job. The staff was friendly and kind. They seemed to have plenty of activities although the activity areas were smaller. The average resident seemed to need more care then my dad. The showed us a studio, but we were disappointed because my dad would prefer to have a patio for his dog.

Our relative has been here 1 year and it was a good place although it's very old and needs to be updated and repaired. The food was very good and there were activities and outings, there was life at sunrise. Now 1 year later we are very very disappointed!! The food is so subpar and they feed the residents the same stuff, there are little to no activities anymore and no outings. There is little exercise and a general sadness to this place. It is expensive and for the amount we are paying, it's a waste of money. We used to enjoy coming here but not anymore. We did contact the corporate office but they were not helpful nor interested also very condescending towards us. We are looking for another facility for our relative. We would not recommend sunrise

Our relative has been here 1year and it was a good place although it's very old and needs to be updated and repaired. The food was very good and there were activities and outings, there was life at sunrise. Now 1 year later we are very very disappointed!! The food is so subpar and they feed the residents the same stuff, there are little to no activities anymore and no outings. There is little excerise and a general sadness to this place. It is expensive and for the amount we are paying, it's a waste of money. We used to enjoy coming here but not anymore. We did contact the corporate office but they were not helpful nor interested also very condescending towards us. We are looking for another facility for our relative. We would not recommend sunrise

I had recently taken a tour of this community for my mother and I have no complaints of how things had went. The staff did a great job providing us with great information and answering any questions we had for them during our presentation. I liked the open floor plan and felt it was easy to navigate through the building. It was just not the right location for my mother in the end decision but I would recommend it to anyone.

This is a nice community. The staff are caring and we like the attention she is getting. I like knowing that she is in a clean community. We like the menu of the meals that are available with a good variety. They offer my mom to get involved with activities. We have recommended this community to other families for the good care and value for a loved one.

Sunrise seemed to be very hectic and was a bit older, and the location was not as good. The apt my mom and I looked at was bright and clean but it felt like an apt. There was a golf course but it was across the street and my mom was looking for more of a nice landscaped view possibly facing the golf course. While we were there all the staff seemed very friendly and we were able to talk with some of the other residents who were also very nice. Sunrise of Mission Viejo was nice it was just not what my mother was looking for.

On the tour I saw they were not going to be a good fit, It is a very large community. It is clean and bright with lots of activities. We did not need the activities. I felt they were trying to oversell themselves. I thought my loved one can't get that much attention while living a large community.